Open-source Customer Service Software
Featured Open-source Customer Service Software
Zendesk – Help Desk Software & Customer Support Ticket System
Software by ZendeskZendesk is the leading cloud-based help desk app and support ticketing system with built-in community and knowledge base features. Founded in 2007, Zendesk was built on the idea that providing awesome customer support s... More
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Loc8.com – Asset Maintenance, Help Desk
Software by Loc8.comMany of the world's largest businesses rely every day on Loc8's tightly integrated, asset-centric maintenance, help desk app, and Field Service software to run their operations, manage their facilities, and maintain the... More
SurveyTool – Feedback Management Software For Business
Software by SurveyToolSurveyTool feedback software is a web-based platform for collecting valuable feedback from employees, customers, users, anyone really. SurveyTool offers free professional templates which help you ask the right questions ... More
Tracker – Customer Service and Support Management Software
Software by PhaseWare Inc.Customer Service Software is tightly integrated with Outlook - Create tickets and email responses using Outlook interface! Increase First Contact Resolution (FCR)! Never let another incident fall through the cracks. Pha... More
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The IdeaWall – Let your Customer's Voice be heard!
Software by The IdeaWallThe IdeaWall is a Customer Feedback Management product designed to capture, manage, and prioritize your customers' inputs. The IdeaWall's innovative Feature Voting methods makes collecting accurate feedback easier. It ea... More
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Customer Service Software Directory
My Customer Cloud – An anything-to-anything chat platform
Software by Nub Games, Inc.My Customer Cloud provides a live chat solution complete with API, allowing you to completely customize your chat service or build your own scalable, reliable real-time chat apps. Our flexible chat platform is based upon... More
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Feng Office – Project Management Software
Software by Secure DataFeng Office is an online Software that that enables businesses to do Project Management, Client Relationship Management, Billing, Financing and more. Additional features help you efficiently run your Professional Service... More
MangoSpring Collaboration Suite
Software by MangoSpringMangoSpring collaboration suite meets all your company's workflow and collaboration needs by integrating enterprise social networking, project collaboration, task management, document management, idea management and even... More
Logicalware – Help Desk
Software by LogicalwareLogicalware is a web based help desk and customer support software providing all the tools to efficiently manage customer email communications. Logicalware gives you the ability to better manage, track and report on all... More
aitendant
Software by aitendantaitendant provides people-centered software that manages the continuous activities of sales, service and billing while providing customer self management. A critical point of difference is that aitendant uses a natural ... More
Listen
Software by LensityLensity LISTEN™ is a SaaS offer from Lensity Corporation with an integrated approach to Feedback Management & Social CRM. It incorporates a unique blend between private feedback and public forum and has a ubiquitous fe... More
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Help Desk
Software by Elementool Inc.Elementool Help Desk is a web-based Help Desk that allows your team to track issues/tickets collaboratively with a competitive, easy-to-use application that integrates well with existing systems, while saving you time an... More
JumpBox for the SugarCRM 6.x CRM System
Software by JumpBoxSugarCRM is the market-leading, commercial Open Source customer relationship management (CRM) application. SugarCRM’s Open Source architecture easily adapts to any business environment by offering a more flexible, cost... More
SmartSupport – a unified knowledge base and community forum solution.
Software by Safeharbor Knowldge SolutionsSmartSupport is a knowledge management platform that unifies knowledge base, community forums, and help desk features into one. SmartSupport’s innovative features will help you to drastically reduce in-bound customer s... More
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Forms on the Fly
Software by Forms on the FlyUsing Forms on the Fly's WYSIWYG tools anyone can create interactive quizzes, tests, questionnaires & diagnostics that deliver feedback, including comment, scores and graphs, based on answers given. No programming knowle... More
ActiveCampaign Help Desk Software
Software by ActiveCampaignPowerful help desk software that organizes and balances your emails and ticket requests. Users can email any number of email addresses or submit their tickets from the web based help desk software interface. Reduce your ... More
Ogogo Apps
Software by OgogoOgogo Apps combines simple nnline CRM, easy contact management and file and document management capabilities into one single, simple application. Ogogo Apps enable you to collaborate with your team and customers and is a... More
EnterpriseWizard
Software by EnterpriseWizardEnterpriseWizard's flexible, web-based business automation solution streamlines and automates the most complex business processes - all without programming! Out-of-the-box applications quickly customize to save time and ... More
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InterWeave Salesforce.com integration with Quickbooks
Software by Integration Technologies, Inc.InterWeave Smart Solutions deliver complete configurable Solutions to integrate today's popular business applications; you configure, test, run. An alternative to inefficient program and consultant-based approaches, our ... More
Rainmaker
Software by CloudCenter LLCRainmaker supercharges your Gmail or Google Apps contacts. Rainmaker turns an email address into a full contact record. Rainmaker populates your Google Contacts with names, titles, organizations, photos and other social... More
ActiveCampaign Survey Software
Software by ActiveCampaignActiveCampaign Survey Software helps you create elegant web based surveys. The survey software will then assist you with deploying your survey and gives you a number of powerful reporting & analysis tools. Easily design ... More
InterWeave SugarCRM integration with Quickbooks
Software by Integration Technologies, Inc.InterWeave Smart Solutions deliver complete configurable Solutions to integrate today's popular business applications; you configure, test, run. An alternative to inefficient program and consultant-based approaches, our ... More
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Featured Software
 | Zoho Assist Zoho Assist provides a simple and straight forward user interface to connect to remote computers any... |
 | Zoho Support Zoho Support is a web-based help desk app that provides a systematic, streamlined a... |