Featured Knowledge Management Apps
  • HappyFox 
     11

    Software by HappyFox Inc

    Help desk + Knowledge Base software to deliver great customer support

  • HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media (soon) and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, Olark & Snap engage live chat, Freshbooks accounting,Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $9/mo/agent - 30-day Free Trial

    Learn more about HappyFox →

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Knowledge Management App Directory
  • Cloud collaboration spaces 
     4

    Software by TallyFox Social Technologies

    Knowledge, Content & Project Management in the cloud

     
  • Built-in knowledge management with custom content categories and taxonomy makes finding people with specific expertise and related content easy. Clusters provide projects, events, and entire organizations with a cloud-based community for collaboration & knowledge management. Clusters can either stand alone or live inside Knowledge Networks. Set up in 60 seconds without any IT support.

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  • VivaDesk 
     4

    Software by VivaDesk

    Web based Help Desk Software and Asset Management

     
  • VivaDesk is industry leading IT service management including Help Desk, Asset Mgmt, AD/LDAP Sync, SSO, Change Control, Knowledge Base, Self Service, & KPI Reporting.

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  • nanoRep 
     3

    Software by nanoRep

    Intelligent Customer Service Solution

     
  • nanoRep is a leading customer service company that offers a complete online solution which improves customer service and increases online sales. nanoRep intelligent solution is based on a learning knowledge base and search technologies that allow instant context-aware answers to customers' questions across web, mobile and social assets.

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  • Bloomfire 
     2

    Software by Bloomfire

     

     
  • Bloomfire simplifies knowledge management by unleashing the knowledge that is locked within people and organizations. A socially-enabled knowledge base application, Bloomfire accomplishes this with easy-to-use content creation and curation tools. Connect people who have knowledge with those who need it – when and where they're ready to learn. Start a free trial today at www.bloomfire.com.

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  • MangoSpring Collaboration Suite 
     1

    Software by MangoSpring

    All-in-One Collaboration Suite

     
  • MangoSpring collaboration suite meets all your company's workflow and collaboration needs by integrating enterprise social networking, project collaboration, task management, document management, idea management and event management. The goal of this application to enable your employees to stay on top of what matters most and therefore make smarter decisions

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  • BrainCert 
     5

    Software by BrainCert, Inc.

    The Easiest Way to Learn, Teach, and Collaborate Online

     
  • BrainCert is a cloud-based E-Learning platform that functions almost exactly like a traditional classroom. A soup-to-nuts solution for students and instructors, BrainCert offers powerful tools to create (and take) online courses, tests, assessments, and quizzes. Instructors and organizations can host live seminars and conferences online using BrainCert Virtual Classroom, engaging with students located halfway around the world. Content and media publishing tools also allow instructors to publish content publicly or privately without dealing with the headaches associated with converting basic files into online courseware. Instructors can charge for their courses and tests, and collect funds via PayPal and Stripe. Recruiters use BrainCert Testing Platform to accurately pinpoint the strengths and weaknesses of the candidate thus saving time and make faster hiring decisions. BrainCert is the easiest way to learn, teach, and collaborate Online.

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  • IdeaScale.com 
     1

    Software by IdeaScale

    cloud-based idea management for your organization or customers

     
  • IdeaScale is an intuitive and powerful solution for the collection of feedback and ideas. Based on the principles of crowdsourcing, members of IdeaScale communities contribute ideas and then vote those ideas up and down in an engaging process that allows the best submissions to bubble to the top. IdeaScale was designed to be used by everyone--from government agencies to SMBs to worldwide Enterprise organizations.

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  • Atlassian Confluence 
     0

    Software by Atlassian

    Where work becomes teamwork

     
  • Give your team one place to share, find, and collaborate on information they need to get work done. Give your team Confluence. No email. No meetings. No problem. Discuss ideas, define requirements, report on projects, run retrospectives, publish docs, and so much more.

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  • SmartSupport Knowledge Base 
     0

    Software by Safeharbor Knowldge Solutions

    Internal & External Knowledge Base and Forum management platform

     
  • SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. By reducing in-bound customer support request and improving customer satisfaction, SmartSupport helps you save time and money. Add a powerful, searchable knowledge base and forum environment to your website in minutes. Give you customers and agents access to information from anywhere at any time. Features: powerful search engine, internal/external kb moderator tools, workflows, ticketing, alerts, troubleshooting guides, custom forms, real-time editor, user permissions, article templates and snippets, customizable themes, statistics and advanced reporting, drafts and auto-saving, and more. SmartSupport is a powerful, yet simple way to manage your support content!

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  • Wiki Knowledge Management 
     0

    Software by Wit - Technology knowledge management system

     

     
  • Israeli SME has developed a robust corporate wiki, for use as a web 2.0 knowledge management system. It is intuitive, speedy and based on the experience of thousands of use cases. The company is looking for clients who need a knowledge management system or a wiki to improve their innovation and sharing of information, strategic partnerships and adaptation to new markets. Description Innovation and knowledge sharing are key to a company's success. Wiki software has proven itself to be the bes

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  • KANA Express 
     0

    Software by KANA Software

    Scalable and affordable omni-channel customer service software for midsize businesses in the cloud

     
  • KANA Express is a unified, yet modular, customer service system. It provides midsize businesses with an integrated omni-channel platform for call, email, chat, and social interactions, all with an integrated knowledge base. You decide what’s right for you now and for your expansion over time. Its all-in-one design means that all the pieces work together for experiences that are complete, consistent and contextual. KANA Express is a cloud-based, SaaS offering, so it is affordable, implements quickly and scales instantly to handle service peaks and increasing volumes. The KANA Express Agent Experience provides customer service reps with a powerful centralized knowledge base and the ability to interact with customers across multiple channels. The KANA Express Web Experience provides customers with personalized Web self-service access to authorized content in the same knowledge base while giving them ready access to email, phone or Web chat channels.

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  • Teepin 
     0

    Software by muchBeta

    Harness the Power of Ideas

     
  • Teepin is an idea management and channeling system that allows to engage and listen to everyone working at your organization. Ideas are uploaded and debated by all employees. They can follow, vote and comment them, thus keeping up-to-date on the debates and ideas status of development. Teepin strengthens team spirit by counting on every employee as key when solving problems and creating new solutions.

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  • iWebNotes 
     1

    Software by iWebNotes.com

     

     
  • What is iWebNotes Business Tools? It is an all-in-one / easy-to-use portal to manage your business activities online. This includes everything from accounting, invoicing, managing sales, stock keeping, projects, tasks, employees and much much more. Starts at an unbelievable price of Rs 299 per user per month

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  • Training Software  
     1

    Software by ProProfs.com

    Build and Test Knowledge

     
  • ProProfs Training Software is an integrated online tool which allows you to create and deliver online training and educational programs. It is easy-to-use and requires no download and can be accessed from any platform, browser or mobile device. Whether you are an educator associated with a school/university or a corporate trainer in a company, you can easily create online courses, assessments, surveys, polls and flashcards using ProProfs Training Software. You can create an online course by simply uploading your training materials such as files, documents, PowerPoint presentations, PDFs, videos or even online content such as wikis, blogs to a central location. Since, ProProfs Training Software comes integrated with a powerful quiz maker; you can easily add online assessments, surveys, polls and even flashcards to your course. This includes powerful course and learner management features such as online classrooms, advanced reports, custom certificates and more.

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  • Cyn.in 
     0

    Software by Cynapse

     

     
  • Cyn.in is an open source enterprise 2.0 collaboration software that inter-connects your people with each other and their collective knowledge, seamlessly. Cyn.in helps teams to communicate faster and build collaborative knowledge by sharing and discussing various forms of digital content within a secure, unified application. It combines the capabilities of collaboration tools like wikis, social networks, blogs, file sharing repositories, micro blogs, discussion boards and other communication applications into one secure enterprise platform. Cyn.in is designed to be used by businesses and institutions of all sizes. Cyn.in is an open source application and is available as free and commercially supported software as well as a hosted and managed on demand service.

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  • CogniDox 
     0

    Software by CogniDox Limited

     

     
  • CogniDox is a web-based, document management software tool aimed primarily at supporting high-tech product development. It enables better product lifecycle management and knowledge transfer from developers to partners, clients and customers.

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  • PIEmatrix 
     0

    Software by PIEmatrix

     

     
  • PIEmatrix is a cloud-based platform for getting project and process work done smarter and faster. Define, execute, and govern your processes within projects, procedures, and best practice standards in real-time. The visual dashboard provides real-time progress and compliance. All team members and stakeholders can collaborate from anywhere in the world.

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  • Elucidat 
     0

    Software by Elucidat

    Mobile E-learning delivered in minutes. Now anyone can deliver incredible E-learning. Fast.

     
  • Elucidat allows you to deliver brilliant Mobile E-learning. Adapt your content for different screens - Desktop, Tablet, Mobile. Encourage your learners with Gamification, scorecards and incredible interactive lesson types. Deliver your course with the power of the cloud, online or as an App, through your LMS or just invite your learners by email..

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  • Glasscubes 
     0

    Software by Glasscubes

     

     
  • Glasscubes is a secure online workplace which allows its users to share, collaborate and communicate. You can manage files, create workspaces and manage your contacts in a secure online environment where you can also communicate using online discussion forums. Glasscubes allows you to edit and preview documents online as well as share any type of file up to 1GB. Glasscubes is simple and intuitive to use and all accounts have a 28 day free trial.

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  • Active Intelligence Engine (AIE) 
     0

    Software by Attivio, Inc

     

     
  • Attivio's award-winning Active Intelligence EngineTM (AIE) is powering today's critical business solutions with a new approach to unifying information access. By extending enterprise search capabilities across documents, data and media, AIE brings depth, insight and agility to business applications and websites. With information-driven workflow, automatic updates and alerts in real time, AIE affects business processes when it matters - at the convergence of business decisions and actions

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  • Threads 
     1

    Software by Magic Web Solutions

    On-line collaboration made simple!

     
  • Web-based project collaboration software that helps teams to capture ideas, hold discussions, manage tasks, track issues, share documents and files.

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  • SambaJAM 
     0

    Software by SambaStream

     

     
  • SambaJAM combines document management, project management and social networking tools to provide the ultimate online workplace for your business. Retain your business's knowledge by keeping all your documents in a central repository or using private wikis. Use agile task management to assign and manage tasks for your team. Use social networking tools to find experts in your organisation and keep up to date with what everyones doing regardless of where they're working. SambaJAM not only allows you to setup a secure online workplace for your business, it also can be used to invite as many external partners and clients into your workspaces as you need so you can collaborate with people outside your business regardless of their location. Start working better online using SambaJAM and signup for a free account today.

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  • Yonyx Interactive Guides 
     3

    Software by Yonyx Inc

    Decision tree driven Interactive guides for customer service

     
  • The management of any customer service organization wants to improve customer self service, Agent productivity & Customer Satisfaction (CSAT). This requires a navigational aide that call center agents can follow along interactively, while helping customers or customers can use to help themselves. Yonyx platform provides a cloud based solution to this problem. Your product experts use the Yonyx platform to create Interactive Guides in the form of multimedia flowcharts that Agents and customers can traverse one step at a time along a pathway specific to each scenario customer needs help with. The use of Yonyx guides improves customer self service, improves productivity of call center Agents & improves CSAT scores for the organization.

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  • Precurio 
     0

    Software by Klein Devort

     

     
  • Precuro is an easy to use, visually attractive, enterprise 2.0 intranet portal software with workflow automation and robust reporting. Precurio gives your organization a one point access to information and also helps you streamline your business processes/workflow, while improving communication and collaboration amongst employees.

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What is Knowledge Management Software?

Knowledge Management Software is a subset of Enterprise content management software and which contains a range of software that specialises in the way information is collected, stored and/or accessed. It is used to locate, capture and share Information within a team.

Knowledge Management Software Comparison

Use GetApp to find the best knowledge management software and services for your needs. Our intuitive directory allows you to make an easy online knowledge management software comparison in just a few minutes by filtering by deployment method (such as Web-based, Cloud Computing or Client-Server), operating system (including Mac, Windows, Linux, iOS, Android) pricing (including Free, Freemium, Subscription), platform (including Google Apps, Salesforce, Intuit, NetSuite, SAP) and supported location.



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