App comparison

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Knowledge Management Software

388 software options

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Confluence logo
4.5
(3.3K)

Create, organize, and discuss work with your team

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Confluence is knowledge management software with flexible customization, organization, and a powerful search engine, empowering collaboration and innovation.

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M-Files logo
4.2
(180)

Document Management Platform

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M-Files is a knowledge work automation platform that integrates with Windows Explorer and all Windows applications both in cloud and on-premises. It is used to search, store, share, and manage all file types including Word documents, Excel spreadsheets, PowerPoint, as well as mails.

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Guru logo
4.8
(240)

Organize company information. Access it anywhere.

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Guru is a knowledge management solution that works in your workflow, so the information you need to do your job is always at your fingertips. By leveraging AI and a robust list of integrations, Guru delivers verified knowledge into the tools your team is already using without them needing to search.

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Axero logo
4.5
(53)

Intranet software and collaboration solutions.

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Axero provides easy-to-use knowledge management software that boosts productivity, unifies your people, and helps your company thrive. Increase productivity. Unite employees. Improve culture.

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Hub logo
4.5
(25)

Intranet & communications platform for digital workplaces

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The Hub is an intelligent intranet solution & secure client portal for teams, offices, and multi-site organizations to collaborate, communicate & share information

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Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

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With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems.

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Document360 logo
4.7
(200)

#1 Rated Knowledge base and Documentation software

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Document360 is an AI-powered knowledge base platform that enables users to create and publish self-service knowledge bases or help centers using documentation, categorization, editing, and branding tools like markdown support, version management and rollback, preview functionality, and more.

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Freshworks Customer Service Suite logo
5.0
(1)

Omnichannel customer support software

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Freshworks Customer Service Suite facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

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Zendesk offers a smart knowledge base for self-service that integrates seamlessly into its help desk software. It can be used internally by agents for quick resolutions, and externally by customers. Companies that use Zendesk's knowledge base software can reduce support costs by 50%.

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The Generator logo
(0)

A simple and interactive course builder

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Powerful and easy-to-use course builder. Leverage existing content and add your own company-specific workflows and processes. Courses are interactive, will run on any LMS, and can be easily translated to any language.

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TeamSupport logo
4.5
(844)

The complete B2B solution for great customer support

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TeamSupport's Support software is specifically designed to provide businesses with the context needed to effectively meet their customers' needs. Through an innately collaborative platform, Support ensures unified customer experiences that are positive and healthy.

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ThinkOwl logo
(0)

Customer service software powered by AI

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ThinkOwl is a cloud-based helpdesk solution which helps small to large businesses manage operations related to customer service management. ThinkOwl is an AI-based platform which collects & analyzes customer interactions across different channels such as live chat, Facebook & Twitter.

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NotoWare logo
(0)

Knowledge management solution for small to large businesses

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NotoWare is a cloud-based knowledge management solution designed to help businesses of all sizes manage employee training. NotoWare enables managers to implement new processes and communicate best-practice information to employees across their entire organization.

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MangoApps logo
4.4
(144)

Bring your frontline and office teams together

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MangoApps is a knowledge management platform that helps you create a unified employee experience and keep everyone on the same page.

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Aha! logo
4.7
(524)

Aha! is the world's #1 product development software.

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Aha! is the world's #1 product development software. We help more than 1 million product builders bring their strategy to life. Our suite of tools includes Aha! Roadmaps, Aha! Ideas, Aha! Whiteboards, Aha! Knowledge, and Aha! Develop.

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Shelf logo
4.8
(103)

The Modern Knowledge Platform for The On-Demand World

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The Shelf modern knowledge management platform helps businesses thrive with on-demand answers to the questions that block customer and employee success. Awarded for overall usability by Gartner Digital Markets for three consecutive quarters.

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Slack logo
4.7
(23.1K)

A single place for team communication and workflows

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Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

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Wix logo
4.4
(9.4K)

Website builder & business management platform

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Wix is the ultimate website building and management platform. Create professional websites your way with an intuitive drag-and-drop editor or unleash your creativity by building your own custom web apps.

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monday.com logo
4.6
(4.6K)

Project Management Made Easy

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Create a dynamic informational database your whole team can contribute to while they work with flexible knowledge management software so important material never gets lost when people move between teams or roles. Then easily find what you need with custom statuses, hashtags, and filters.

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Notion logo
4.7
(2.1K)

Project and task management tool

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Notion is a project and workflow management solution that helps businesses streamline operations related to goal setting, status tracking, lead management, and more on a centralized platform. It enables users to utilize the drag-and-drop interface to organize, rearrange, and develop ideas or plans.

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Microsoft SharePoint logo
4.3
(5.1K)

Collaboration & content management platform

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SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites

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Freshdesk logo
4.5
(3.2K)

Online helpdesk system and customer service software

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Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base.

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LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is the ultimate help desk and company knowledge management solution. It helps businesses create external and internal knowledge bases and offers many other must-have features. LiveAgent is a leader in delivering customer satisfaction.
Start with a 30-day free trial, no credit card required

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Trainual logo
4.8
(451)

Easy onboarding and training software for growing businesses

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Trainual helps growing businesses build better teams and scale faster by providing one central app for documenting processes and SOPs, then automating onboarding and training. Capture every process, policy, and procedure in one place and turn best practices into standard practices.

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SolarWinds Service Desk logo
4.6
(570)

IT Service Desk & Asset Management Software

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SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.

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