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Web-based Social CRM Software

See also: CRM Companies, Web Customer Service, Customer Support Vendors, Online CRM, Help Desk Vendors, Collaboration Tools Apps, Feedback Management Companies, Contact Management Vendors

Showing 1-25 of 32

 

Featured Web-based Social CRM Software

Desk.com – Help Desk + Social CRM + Customer Support

Software by Desk.com

Desk.com is Customer Support software made smarter, easier and more affordable. It pulls all your Customer Service conversations into one collaborative desktop where service requests are collected, prioritized, and handl... More

Tour | Pricing | References

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Reviews (10)

2,347 likes


Zendesk – Help Desk Software & Customer Support Ticket System

Software by Zendesk

Zendesk is the leading cloud-based help desk app and support ticketing system with built-in community and knowledge base features. Founded in 2007, Zendesk was built on the idea that providing awesome customer support s... More

Free Trial | Pricing | Tour | References

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Reviews (3)

3,931 likes


Get Satisfaction – Love Your Customers

Software by Get Satisfaction

Get Satisfaction is a cloud collaboration software that enables you to - Increase revenue from existing customers - Improve customer satisfaction - Capture ideas on how to build better products faster Love your ... More

Free Trial | Tour | References | Pricing

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Reviews (2)

14,625 likes


Podio – Work Collaboration Platform

Software by Podio

Podio is a social web collaboration & project management tool that empowers you to work the way you want. *Mobile: free iPhone & Android apps *Social: Activity streams *Real-time: Collaboration & Sharing Set up u... More

Free Trial | Benefits | Pricing

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Reviews (5)

3,284 likes


Freshdesk – Helpdesk + Social Customer Support

Software by Freshdesk Inc.

Freshdesk brings together into one help desk tool all your conversations with customers, be it over Email, phone, the web and chat or even conversations over social channels like Facebook and Twitter. It provides a lot o... More

Demo | Sign Up | Pricing | Tour

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Reviews (4)

383 likes


SproutSocial – Social Media Management

Software by SproutSocial

Sprout Social is a leading social CRM tool for business. Small businesses can manage their entire social media presence from a single, intuitive platform. Twitter, Facebook, LinkedIn, Foursquare and more are managed via ... More


Desk.com for Google Apps

Software by Desk.com

Desk.com for Google Apps is Google's featured help desk app providing an all-in-one tool for traditional and social service and support. All your customer interactions from different channels such as email, chat, ph... More

Free Trial

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Reviews (1)

2,347 likes


Desk.com for Salesforce

Software by Desk.com

Desk.com for Salesforce is an AppExchange® help desk app that provides two-way integration between Desk.com and Salesforce*, enabling sales and support teams to share a complete view of the customer. ... More

Demo

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Reviews (1)

2,347 likes


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Social CRM Software Directory

Jive

Software by Jive

Just as social technologies have changed our personal lives, Social Business is changing how enterprises create competitive advantage. Jive fosters employee collaboration and innovation that produces better business outc... More



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BlueCamroo – CRM + Projects + Email Marketing

Software by BlueCamroo Inc

BlueCamroo is an all-in-one online Business Productivity Suite, that helps your business manage Sales, Customers and Projects more efficiently and profitably. Key BlueCamroo functions include: Lead Management; CRM; ... More

Reviews (1)



webCRM

Software by webCRM

Web-based CRM application with Outlook integration and Mobile access (iPhone, iPad, Android and other devices). Simple solution for SMB's. Well supported, proven CRM that is easy to customize & implement. Highlights:... More

Reviews (2)



iuvoDesk – Help Desk and Social Customer Service

Software by iuvoDesk, Inc.

iuvoDesk is a Help Desk and Social Customer Service that goes beyond the traditional customer service. iuvoDesk helps you handle your customer inquiries and comments in one location. Our customer support platform is web ... More

Reviews (2)



Tallyzip

Software by Tallyzip

Tallyzip offers freelancers and small businesses a web based CRM application which serves as well as a all-in-one solution for online invoicing, and accounting. Tallyzip makes it easy to organize your sales activities... More

Reviews (1)



Infusionsoft – CRM tool for Small Businesses

Software by Infusionsoft, Inc.

For small businesses in growth, there comes a moment when basic sales and marketing tools just can't grow with you. That's where our CRM tool Infusionsoft comes in. Our powerful software combines CRM, email marketing and... More

Reviews (2)



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My Customer Cloud – An anything-to-anything chat platform

Software by Nub Games, Inc.

My Customer Cloud provides a live chat solution complete with API, allowing you to completely customize your chat service or build your own scalable, reliable real-time chat apps. Our flexible chat platform is based upon... More



Nimble – Social CRM

Software by Nimble

Nimble not only manages your existing contacts, it allows you to quickly identify business critical individuals from the most popular social networks and import them with ease. Easily connect all of your contacts, cal... More

Reviews (1)



SugarCRM

Software by SugarCRM

SugarCRM is a Social CRM tool that includes full sales, marketing and support automation, email integration, reporting, team selling, advanced security and workflow automation. Sugar Social CRM is all about external cus... More

Reviews (1)



VentureBox Assist

Software by VentureBox, Inc.

VentureBox Assist is a customer management tool for service-based businesses. Securely share documents, track history and assign tasks. Assist makes it easy for any size organization to provide professional service.... More

Reviews (3)



Aplicor – CRM and Financial Software

Software by Aplicor

Aplicor Cloud Suite 7 is a web-based CRM application that enables Sales Force Automation, Marketing Automation, Project Office and Customer Support in a single solution. Aplicor Cloud Suite 7 is a true cloud business sol... More

Reviews (2)



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Listen

Software by Lensity

Lensity LISTEN™ is a SaaS offer from Lensity Corporation with an integrated approach to Feedback Management & Social CRM. It incorporates a unique blend between private feedback and public forum and has a ubiquitous fe... More



"Get Satisfaction" Sync – "Set it & Forget it"

Software by Cazoomi Technology

"Get Satisfaction" Sync integration connects the dots between Constant Contact in under 5 minutes.... More



Highrise CRM

Software by 37Signals

Track your Leads, Contacts, & Deals with Highrise CRM. The smarter way to keep track of your customer relationships. Track leads & deals: Monitor pending sales leads, proposals, wins & losses. Manage email bette... More

Reviews (1)



Soffront CRM

Software by Soffront Software, Inc.

Soffront mid-market CRM (Customer Relationship Management) software spans the enterprise with sales force automation, marketing automation, help desk, customer service, knowledge management, order processing, defect trac... More



UserRules

Software by UserRules

UserRules empowers your users to submit, discuss, vote and follow on feedback for your company and gives you single interface to manage your community forum, customer-support platform and user analytics all in one place!... More

Reviews (2)



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Save time & costly mistakes.
Free expert guidance to identify the best software for your needs.

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Rule.

Software by Fusion Monarch

Rule is the productivity platform that collects and connects the pieces of work so teams can collaborate from anywhere, with anyone about everything that matters.... More


Showing 1-25 of 32

 

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View a side-by-side comparison and user generated reviews of the most popular Social CRM software:

Featured Software

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Zendesk
Zendesk is the leading cloud-based help desk app and support ticketing system with bu...

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Get Satisfaction
Get Satisfaction is a cloud collaboration software that enables you to - Increas...

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Freshdesk
Freshdesk brings together into one help desk tool all your conversations with customers, be i...

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