Knowledge Management highlights for October
Featured Knowledge Management Apps
  • HappyFox 
     12

    Software by HappyFox Inc

    Helpdesk, customer support software

  • HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, Olark & Snap engage live chat, Freshbooks accounting,Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $9/mo/agent - 30-day Free Trial

    Learn more about HappyFox →

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  • Litmos LMS 
     2

    Software by CallidusCloud

    Most User-Friendly Learning Management System (LMS) in the World

  • Litmos is an award winning learning management system & the most user-friendly LMS in the world. Litmos enables the rapid creation of web based courses & easy distribution to learners on Mac, PC, iPhone, iPad & Android. Easily create learning courses in minutes. Litmos is the future of learning! Find out why over 1000 companies switched over to Litmos from their old LMS in 2013. No Credit Card, No Risk & No Obligation. Start your FREE trial today.

    Learn more about Litmos LMS →

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  • Igloo Software 
     0

    Software by Igloo Software

    An intranet you'll actually like

  • Igloo is an intranet you'll actually like. It’s a web-based solution that enables you to share files, give updates, find answers, exchange ideas, manage projects and work better together. That is why world-class companies, such as Deloitte, Harry Winston, IDC and the ATP World Tour, choose Igloo.

    Learn more about Igloo Software →

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  • HelpGizmo 
     2

    Software by Widgix, LLC

    Knowledgebase and documentation app

  • HelpGizmo is knowledge management and documentation software used to create knowledge bases. HelpGizmo allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. HelpGizmo makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike. Save time and money by sharing knowledge and information. HelpGizmo's knowledge base software can be used to create internal company knowledge bases as well as to create self-service portals for your customers. Help your customers to help themselves by creating online FAQs, as well as technical software documentation, user manuals, guides and brochures. Employee training manuals and company handbooks can also be created using HelpGizmo making the employee onboarding process more streamlined.

    Learn more about HelpGizmo →

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  • C2 ATOM 
     0

    Software by C2 Innovations

    Full Service Management Solution

  • Web-based IT service management software solution, built around effective and easy to use service catalog. Available in SaaS. C2 Innovations presents its new generation of ITSM solution : a software that provides service management process optimization through its flexibility, intuitiveness and business efficiency. C2 ATOM is built around filtered service catalogs, establishing a clear service offer. It also facilitates consumer independance through mobile self-service portals. Orbiting the catalogue and based on industry best practices, a set of service desk features enable operational performance.

    Learn more about C2 ATOM →

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Knowledge Management App Directory
  • Actionspace 
     3

    Software by Actionspace LLC

    Task and Project Management for Office 365 and SharePoint

     
  • Actionspace is an easy-to-use yet powerful business task and project management software for SharePoint and Office 365. Ideal for managing team tasks and simple projects. Combines personal and corporate productivity tools for better business results. Organize priorities, manage teamwork and meet business objectives with Actionspace to streamline business project management. The Actionspace business task and project management solution provides you with a connected way to organize and control daily team tasks and projects. Actionspace is also available as a standalone cloud-based or on-prem solution.

    Learn more about Actionspace →

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  • Yammer 
     2

    Software by Yammer

    Private social network for enterprises

     
  • Yammer is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Yammer provides a single, secure platform on which your company can share information, resources and business applications. Connect to the right people, find the most relevant and up-to-date information, and assign tasks, within one social network.

    Learn more about Yammer →

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  • Jive 
     0

    Software by Jive

    Social Collaboration and communication platform for mobile business

     
  • Jive is a social collaboration and team communication platform to aid teams to connect while on-the-go across a single mobile portal. The single portal that forms the base of Jive is designed to be a shared space to find company-related information, news, people, and expertise with ease. Jive aims to increase communication among team members by providing shared blogs, videos and company documentation. Employees can ask questions, leave feedback and share ideas on content and business goals from one platform. The reporting tools offered by Jive give you key insight into how succesful your communication efforts are.

    Learn more about Jive →

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  • TallyFox Cluster 
     4

    Software by Cloud collaboration space with built-in knowledge management.

    Integrated knowledge, content & project management

     
  • Clusters provides projects, events, and entire organizations with a cloud-based community for collaboration & knowledge management. Clusters can be customized to meet your individual needs, whether you need a content management, project management or knowledge management solution. Clusters allows you to categorize content, share it and make it searchable. You can assign and track tasks, collaborate on documents and set up online meetings. Set up wikis for knowledge sharing and manage contact communication within the integrated CRM. Clusters can be set up in 60 seconds and managed without any IT support.

    Learn more about TallyFox Cluster →

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  • Vivantio Pro 
     4

    Software by Vivantio

    Flexible, Trusted, Reliable Service Desk Software

     
  • Vivantio Pro is industry-leading IT service management software. Vivantio Pro is the most flexible admin interface on the market, admin is codeless and service areas can be created in seconds, limiting vendor service days. Vivantio Pro works seamlessly for global enterprise with multiple license options for different internal departments. Features include problem, incident and change manager, workflow automation, deep interactive KPI reporting, asset management, AD/LDAP sync, SSO, change control, knowledge base, self-service portal.

    Learn more about Vivantio Pro →

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  • LiveAgent  
     6

    Software by QualityUnit, LLC

    Helpdesk & Live Chat

     
  • LiveAgent Helpdesk & Live Chat is an "all-in-one" customer service software which solves all of your customer support troubles. Now only for $450/One-time-fee.

    Learn more about LiveAgent →

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  • dapulse  
     0

    Software by dapulse labs Ltd.

    Sync everyone in one place.

     
  • Get everyone working in sync in one place. daPulse lets you create a clear visual display of your top priorities and progress, for everyone to see and contribute. You can set goals, assign people or teams and set deadlines. Anyone can see and update the high level, or dive in for more details. The high level keeps everyone aligned. The low level enables communication and collaboration. The two levels are tied together. The visual display of progress keeps everyone motivated.

    Learn more about dapulse →

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  • nanoRep 
     3

    Software by nanoRep

    Self-service experience that wins customers through personalized online engagements

     
  • Founded in 2009, nanoRep is a self-service digital engagement leader that maximizes conversions and reduces support load by automatically providing a personalized actionable answer for every question. nanoRep helps brands to deliver industry leading online experience across all digital channels.

    Learn more about nanoRep →

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  • IntelligenceBank Knowledge Management 
     0

    Software by IntelligenceBank

    Manage documents and data online

     
  • IntelligenceBank is an 'out of the box' yet highly customizable knowledge management platform, that enables you to seamlessly share documents, form data, live data feeds and social knowledge with your team.

    Learn more about IntelligenceBank Knowledge Management →

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  • IdeaScale.com 
     1

    Software by IdeaScale

    cloud-based idea management for your organization or customers

     
  • IdeaScale is an intuitive and powerful solution for the collection of feedback and ideas. Based on the principles of crowdsourcing, members of IdeaScale communities contribute ideas and then vote those ideas up and down in an engaging process that allows the best submissions to bubble to the top. IdeaScale was designed to be used by everyone--from government agencies to SMBs to worldwide Enterprise organizations.

    Learn more about IdeaScale.com →

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  • ProcessGene BPM Software Suite 
     39

    Software by ProcessGene

    Simply the Most Powerful Multi-Org BPM Solution

     
  • ProcessGene develops forward-thinking BPM software solutions, designed to serve multi-subsidiary organizations. The company has been acknowledged as a market leader and innovator by the most important analyst firms. Businesses and governments worldwide use ProcessGene solutions to manage, control and improve business processes, implement enterprise software, and coordinate mergers and acquisitions. ProcessGene’s Multi-Org technology enables synchronized management of several business process models (e.g per subsidiary), all linked to a centrally controlled, global business process baseline. ProcessGene also offers a full range of Multi-Org Governance, Risk, and Compliance (GRC) solutions.

    Learn more about ProcessGene BPM Software Suite →

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  • Yonyx Interactive Guides 
     8

    Software by Yonyx Inc

    Decision tree driven Interactive guides for customer service

     
  • Create decision tree driven interactive guides for customer service. Whether it is for troubleshooting, setup, how-to or training - Yonyx guides provide a unique way to express your knowledge for improving CSAT, productivity and consistency of the service you deliver.

    Learn more about Yonyx Interactive Guides →

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  • KANA Express 
     0

    Software by KANA Software, a Verint Company

    Scalable and affordable omni-channel customer service software for midsize businesses in the cloud

     
  • KANA Express is a unified, yet modular, customer service system. It provides midsize businesses with an integrated omni-channel platform for call, email, chat, and social interactions, all with an integrated knowledge base. You decide what’s right for you now and for your expansion over time. Its all-in-one design means that all the pieces work together for experiences that are complete, consistent and contextual. KANA Express is a cloud-based, SaaS offering, so it is affordable, implements quickly and scales instantly to handle service peaks and increasing volumes. The KANA Express Agent Experience provides customer service reps with a powerful centralized knowledge base and the ability to interact with customers across multiple channels. The KANA Express Web Experience provides customers with personalized Web self-service access to authorized content in the same knowledge base while giving them ready access to email, phone or Web chat channels.

    Learn more about KANA Express →

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  • BrainCert 
     6

    Software by BrainCert, Inc.

    All-In-One Educational Platform

     
  • BrainCert is a cloud-based e-learning platform, virtual classroom, and enterprise-ready online learning management system (LMS). BrainCert offers all the tools & expertise you need to learn, teach, and collaborate online - all in one place. Imagine having a single platform to do everything from conducting online meetings to selling courses. That's BrainCert.

    Learn more about BrainCert →

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  • Methodologee 
     1

    Software by Methodologee

    Systemize your business. Simplify your life.

     
  • The simple way to create, organize, and share essential business processes and procedures. Get started today—it's free!

    Learn more about Methodologee →

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  • Training Software  
     1

    Software by ProProfs.com

    Build and Test Knowledge

     
  • ProProfs Training Software is an integrated online tool which allows you to create and deliver online training and educational programs. It is easy-to-use and requires no download and can be accessed from any platform, browser or mobile device. Whether you are an educator associated with a school/university or a corporate trainer in a company, you can easily create online courses, assessments, surveys, polls and flashcards using ProProfs Training Software. You can create an online course by simply uploading your training materials such as files, documents, PowerPoint presentations, PDFs, videos or even online content such as wikis, blogs to a central location. Since, ProProfs Training Software comes integrated with a powerful quiz maker; you can easily add online assessments, surveys, polls and even flashcards to your course. This includes powerful course and learner management features such as online classrooms, advanced reports, custom certificates and more.

    Learn more about Training Software →

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  • SmartSupport Knowledge Base 
     0

    Software by Safeharbor Knowldge Solutions

    Internal & External Knowledge Base and Forum management platform

     
  • SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. By reducing in-bound customer support request and improving customer satisfaction, SmartSupport helps you save time and money. Add a powerful, searchable knowledge base and forum environment to your website in minutes. Give you customers and agents access to information from anywhere at any time. Features: powerful search engine, internal/external kb moderator tools, workflows, ticketing, alerts, troubleshooting guides, custom forms, real-time editor, user permissions, article templates and snippets, customizable themes, statistics and advanced reporting, drafts and auto-saving, and more. SmartSupport is a powerful, yet simple way to manage your support content!

    Learn more about SmartSupport Knowledge Base →

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  • Elucidat 
     0

    Software by Elucidat

    Mobile E-learning delivered in minutes. Now anyone can deliver incredible E-learning. Fast.

     
  • Elucidat allows you to deliver brilliant Mobile E-learning. Adapt your content for different screens - Desktop, Tablet, Mobile. Encourage your learners with Gamification, scorecards and incredible interactive lesson types. Deliver your course with the power of the cloud, online or as an App, through your LMS or just invite your learners by email..

    Learn more about Elucidat →

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  • Reamaze Cloud Helpdesk 
     0

    Software by Reamaze

    Customer support made amazing. Lightweight helpdesk for all.

     
  • Reamaze is a cloud helpdesk app designed from the ground up to fit the specific needs of agile businesses looking for a customer support solution that breaks the mold. Reamaze combines rich support conversation management and team-oriented tools with flexible integrations such as social channel support, embedded knowledgebases and community forums, multi-brand, simple CRM, JavaScript widgets, workflows, and much more. Features - Email support - Facebook, Twitter, and YouTube support - Public sites - External and Internal Knowledge Bases - Community forums - Multi-brand management - Simple CRM - Team collaboration and staff notes - Automated workflows - Customizable email templates - Automatic collision detection - Customizable notifications, tags, and filters - Response templates - Conversation permalinks - Autoresponders - Volume, response time, and staff reports - JavaScript integrations - Works on mobile devices - and much more...

    Learn more about Reamaze Cloud Helpdesk →

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  • ProProfs Knowledge Base Software 
     0

    Software by ProProfs.com

    Online FAQ & Knowledge Base Software

     
  • ProProfs Knowledge Base Software empowers businesses to create a highly-searchable online FAQ to help customers easily find the answers to their questions. The online knowledgebase can also be used to retain and share employee knowledge by uploading how-to articles, video tutorials, PPTs and files.

    Learn more about ProProfs Knowledge Base Software →

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Knowledge Management Reviews


Aleta Hubbell reviewed

HelpGizmo

"Perfect Tool for Training Manual"

  23rd of June 15:37


Chris Mihm reviewed

Yonyx Interactive Guides

"Great Software to build instant "Decision Tool""

  19th of June 14:28


Mayukh Gon reviewed

HappyFox

"Clean and simple customer support system"

  4th of April 02:09


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