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  • HappyFox 
     12

    Helpdesk, customer support software

    HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, Olark & Snap engage live chat, Freshbooks accounting,Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $9/mo/agent - 30-day Free Trial

    Learn more about HappyFox →


  • HelpGizmo 
     4

    Knowledgebase and documentation app

    HelpGizmo is knowledge management and documentation software used to create knowledge bases. HelpGizmo allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. HelpGizmo makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike. Save time and money by sharing knowledge and information. HelpGizmo's knowledge base software can be used to create internal company knowledge bases as well as to create self-service portals for your customers. Help your customers to help themselves by creating online FAQs, as well as technical software documentation, user manuals, guides and brochures. Employee training manuals and company handbooks can also be created using HelpGizmo making the employee onboarding process more streamlined.

    Learn more about HelpGizmo →


  • Litmos LMS 
     2

    Most User-Friendly Learning Management System (LMS) in the World

    Litmos is an award winning learning management system & the most user-friendly LMS in the world. Litmos enables the rapid creation of web based courses & easy distribution to learners on Mac, PC, iPhone, iPad & Android. Easily create learning courses in minutes. Litmos is the future of learning! Find out why over 1000 companies switched over to Litmos from their old LMS in 2013. No Credit Card, No Risk & No Obligation. Start your FREE trial today.

    Learn more about Litmos LMS →



  • ProcessGene BPM Software Suite 
     39

    Simply the Most Powerful Multi-Org BPM Solution

    ProcessGene develops forward-thinking BPM software solutions, designed to serve multi-subsidiary organizations. The company has been acknowledged as a market leader and innovator by the most important analyst firms. Businesses and governments worldwide use ProcessGene solutions to manage, control and improve business processes, implement enterprise software, and coordinate mergers and acquisitions. ProcessGene’s Multi-Org technology enables synchronized management of several business process models (e.g per subsidiary), all linked to a centrally controlled, global business process baseline. ProcessGene also offers a full range of Multi-Org Governance, Risk, and Compliance (GRC) solutions.

    Learn more about ProcessGene BPM Software Suite →


  • Yonyx Interactive Guides 
     9

    Decision tree driven Interactive guides for customer service

    Create decision tree driven interactive guides for customer service. Whether it is for troubleshooting, setup, how-to or training - Yonyx guides provide a unique way to express your knowledge for improving CSAT, productivity and consistency of the service you deliver.

    Learn more about Yonyx Interactive Guides →


  • LiveAgent  
     6

    Helpdesk & Live Chat

    LiveAgent Helpdesk & Live Chat is an "all-in-one" customer service software which solves all of your customer support troubles. Now only for $450/One-time-fee.

    Learn more about LiveAgent →


  • BrainCert 
     6

    All-In-One Educational Platform

    BrainCert is a cloud-based e-learning platform, virtual classroom, and enterprise-ready online learning management system (LMS). BrainCert offers all the tools & expertise you need to learn, teach, and collaborate online - all in one place. Imagine having a single platform to do everything from conducting online meetings to selling courses. That's BrainCert.

    Learn more about BrainCert →


  • Vivantio Pro 
     4

    Flexible, Trusted, Reliable Service Desk Software

    Vivantio Pro is industry-leading IT service management software. Vivantio Pro is the most flexible admin interface on the market, admin is codeless and service areas can be created in seconds, limiting vendor service days. Vivantio Pro works seamlessly for global enterprise with multiple license options for different internal departments. Features include problem, incident and change manager, workflow automation, deep interactive KPI reporting, asset management, AD/LDAP sync, SSO, change control, knowledge base, self-service portal.

    Learn more about Vivantio Pro →


  • TallyFox Cluster 
     4

    Integrated knowledge, content & project management

    Clusters provides projects, events, and entire organizations with a cloud-based community for collaboration & knowledge management. Clusters can be customized to meet your individual needs, whether you need a content management, project management or knowledge management solution. Clusters allows you to categorize content, share it and make it searchable. You can assign and track tasks, collaborate on documents and set up online meetings. Set up wikis for knowledge sharing and manage contact communication within the integrated CRM. Clusters can be set up in 60 seconds and managed without any IT support.

    Learn more about TallyFox Cluster →


  • Actionspace 
     3

    Powerful Task and Project Management for Office 365 and SharePoint

    Actionspace is an easy-to-use yet powerful business task and project management solution for SharePoint and Office 365. Ideal for managing teamwork, everyday activities and simple projects. Combines personal and corporate productivity tools for better business results. Organize priorities, manage and track teamwork and meet business objectives with Actionspace to achieve business results faster. The Actionspace business task and project management solution provides you with a connected way to manage and track teamwork, all your tasks and projects to completion. Seamless integration with Outlook, SharePoint and Office 365 provides safe access to your corporate content and improves overall team productivity.

    Learn more about Actionspace →


  • nanoRep 
     3

    Self-service experience that wins customers through personalized online engagements

    Founded in 2009, nanoRep is a self-service digital engagement leader that maximizes conversions and reduces support load by automatically providing a personalized actionable answer for every question. nanoRep helps brands to deliver industry leading online experience across all digital channels.

    Learn more about nanoRep →


  • IdeaScale.com 
     1

    cloud-based idea management for your organization or customers

    IdeaScale is an intuitive and powerful solution for the collection of feedback and ideas. Based on the principles of crowdsourcing, members of IdeaScale communities contribute ideas and then vote those ideas up and down in an engaging process that allows the best submissions to bubble to the top. IdeaScale was designed to be used by everyone--from government agencies to SMBs to worldwide Enterprise organizations.

    Learn more about IdeaScale.com →


  • Methodologee 
     1

    Systemize your business. Simplify your life.

    The simple way to create, organize, and share essential business processes and procedures. Get started today—it's free!

    Learn more about Methodologee →


  • Avancert.com 
     1

    Assessment & Examination Management

    Avancert is a ‘Software as a Service’ platform that provides everything organizations need for examination, assessment, video interview and testing, all in one place. All features are provided via a web browser based interface and range from question bank and candidate management right through to sitting management and accepting online payment. We also offer additional forms of assessment based around video interview using the web camera built into the interviewee's computer.

    Learn more about Avancert.com →


  • Yammer 
     2

    Private social network for enterprises

    Yammer is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Yammer provides a single, secure platform on which your company can share information, resources and business applications. Connect to the right people, find the most relevant and up-to-date information, and assign tasks, within one social network.

    Learn more about Yammer →


  • Training Software  
     1

    Build and Test Knowledge

    ProProfs Training Software is an integrated online tool which allows you to create and deliver online training and educational programs. It is easy-to-use and requires no download and can be accessed from any platform, browser or mobile device. Whether you are an educator associated with a school/university or a corporate trainer in a company, you can easily create online courses, assessments, surveys, polls and flashcards using ProProfs Training Software. You can create an online course by simply uploading your training materials such as files, documents, PowerPoint presentations, PDFs, videos or even online content such as wikis, blogs to a central location. Since, ProProfs Training Software comes integrated with a powerful quiz maker; you can easily add online assessments, surveys, polls and even flashcards to your course. This includes powerful course and learner management features such as online classrooms, advanced reports, custom certificates and more.

    Learn more about Training Software →


  • Igloo Software

    An intranet you'll actually like

    Igloo is an intranet you'll actually like. It’s a web-based solution that let you to share files, give updates, find answers, exchange ideas, manage projects and help work better together. It's also responsive and all in the cloud so you can collaborate anywhere and on any platform. With Igloo, you can bring your content and conversations together in one place, so you won’t need to search your inbox endlessly for the latest version of a document or update your team about the same topic multiple times. And because it's designed for the web and hosted in the cloud, there's no versions, upgrades or migrations. That is why world-class companies, such as Giant Agency, Keg Restaurants, ORION and the Women Tennis Association, choose Igloo.

    Learn more about Igloo Software →


  • Jive

    Social Collaboration and communication platform for mobile business

    Jive is a social collaboration and team communication platform to aid teams to connect while on-the-go across a single mobile portal. The single portal that forms the base of Jive is designed to be a shared space to find company-related information, news, people, and expertise with ease. Jive aims to increase communication among team members by providing shared blogs, videos and company documentation. Employees can ask questions, leave feedback and share ideas on content and business goals from one platform. The reporting tools offered by Jive give you key insight into how succesful your communication efforts are.

    Learn more about Jive →


  • C2 ATOM

    Full Service Management Solution

    Web-based IT service management software solution, built around effective and easy to use service catalog. Available in SaaS. C2 Innovations presents its new generation of ITSM solution : a software that provides service management process optimization through its flexibility, intuitiveness and business efficiency. C2 ATOM is built around filtered service catalogs, establishing a clear service offer. It also facilitates consumer independance through mobile self-service portals. Orbiting the catalogue and based on industry best practices, a set of service desk features enable operational performance.

    Learn more about C2 ATOM →


  • dapulse

    Sync everyone in one place.

    Get everyone working in sync in one place. daPulse lets you create a clear visual display of your top priorities and progress, for everyone to see and contribute. You can set goals, assign people or teams and set deadlines. Anyone can see and update the high level, or dive in for more details. The high level keeps everyone aligned. The low level enables communication and collaboration. The two levels are tied together. The visual display of progress keeps everyone motivated.

    Learn more about dapulse →


  • KANA Express

    Scalable and affordable omni-channel customer service software for midsize businesses in the cloud

    KANA Express is a unified, yet modular, customer service system. It provides midsize businesses with an integrated omni-channel platform for call, email, chat, and social interactions, all with an integrated knowledge base. You decide what’s right for you now and for your expansion over time. Its all-in-one design means that all the pieces work together for experiences that are complete, consistent and contextual. KANA Express is a cloud-based, SaaS offering, so it is affordable, implements quickly and scales instantly to handle service peaks and increasing volumes. The KANA Express Agent Experience provides customer service reps with a powerful centralized knowledge base and the ability to interact with customers across multiple channels. The KANA Express Web Experience provides customers with personalized Web self-service access to authorized content in the same knowledge base while giving them ready access to email, phone or Web chat channels.

    Learn more about KANA Express →


  • SmartSupport Knowledge Base

    Internal & External Knowledge Base and Forum management platform

    SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. By reducing in-bound customer support request and improving customer satisfaction, SmartSupport helps you save time and money. Add a powerful, searchable knowledge base and forum environment to your website in minutes. Give you customers and agents access to information from anywhere at any time. Features: powerful search engine, internal/external kb moderator tools, workflows, ticketing, alerts, troubleshooting guides, custom forms, real-time editor, user permissions, article templates and snippets, customizable themes, statistics and advanced reporting, drafts and auto-saving, and more. SmartSupport is a powerful, yet simple way to manage your support content!

    Learn more about SmartSupport Knowledge Base →


  • Elucidat

    Mobile E-learning delivered in minutes. Now anyone can deliver incredible E-learning. Fast.

    Elucidat allows you to deliver brilliant Mobile E-learning. Adapt your content for different screens - Desktop, Tablet, Mobile. Encourage your learners with Gamification, scorecards and incredible interactive lesson types. Deliver your course with the power of the cloud, online or as an App, through your LMS or just invite your learners by email..

    Learn more about Elucidat →


  • ProProfs Knowledge Base Software

    Online FAQ & Knowledge Base Software

    ProProfs Knowledge Base Software empowers businesses to create a highly-searchable online FAQ to help customers easily find the answers to their questions. The online knowledgebase can also be used to retain and share employee knowledge by uploading how-to articles, video tutorials, PPTs and files.

    Learn more about ProProfs Knowledge Base Software →


  • IntelligenceBank Knowledge Management

    Manage documents and data online

    IntelligenceBank is an 'out of the box' yet highly customizable knowledge management platform, that enables you to seamlessly share documents, form data, live data feeds and social knowledge with your team.

    Learn more about IntelligenceBank Knowledge Management →


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Knowledge Management Reviews


Brianne Hillmer reviewed

HelpGizmo

"HelpGizmo helped me to create the documentation I always envisioned"

  23rd of June


Chris Mihm reviewed

Yonyx Interactive Guides

"Great Software to build instant "Decision Tool""

  19th of June


Mayukh Gon reviewed

HappyFox

"Clean and simple customer support system"

  4th of April


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