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Windows Call Center Software

See also: Ticket Management Vendors, Customer Service Solutions, Support Services Apps, Customer Support Tools, Telephony Applications, CRM Programs, Feedback Management Platforms, Online CRM Solutions

Showing 1-18 of 18

 

Featured Windows Call Center Software

Desk.com – Help Desk + Social CRM + Customer Support

Software by Desk.com

Desk.com is Customer Support software made smarter, easier and more affordable. It pulls all your Customer Service conversations into one collaborative desktop where service requests are collected, prioritized, and handl... More

Tour | Pricing | References

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Reviews (10)

2,347 likes


Zendesk – Help Desk Software & Customer Support Ticket System

Software by Zendesk

Zendesk is the leading cloud-based help desk app and support ticketing system with built-in community and knowledge base features. Founded in 2007, Zendesk was built on the idea that providing awesome customer support s... More

Free Trial | Pricing | Tour | References

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Reviews (3)

3,931 likes


Freshdesk – Helpdesk + Social Customer Support

Software by Freshdesk Inc.

Freshdesk brings together into one help desk tool all your conversations with customers, be it over Email, phone, the web and chat or even conversations over social channels like Facebook and Twitter. It provides a lot o... More

Demo | Sign Up | Pricing | Tour

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Reviews (4)

383 likes


simplyCT – Virtual Call Center Software

Software by simplyCT

simplyCT is easy all-in-one virtual call center software. It requires no hardware and works for inbound, outbound and blended call centers. Reliable VoIP, web chat and email are combined with user-friendly first-rate fea... More

Free Trial | Pricing | Documentation | Benefits | Features

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Reviews (1)

24 likes


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Call Center Software Directory

pme.box

Software by pmebox lda.

We are glad to introduce you to a fully featured product called ‘pme.box’, with its enhanced touch screen interface, we solve all your business problems whether it is related to marketing or management or internet. N... More

Reviews (6)



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Logicalware – Help Desk

Software by Logicalware

Logicalware is a web based help desk and customer support software providing all the tools to efficiently manage customer email communications. Logicalware gives you the ability to better manage, track and report on all... More



Help Desk

Software by Elementool Inc.

Elementool Help Desk is a web-based Help Desk that allows your team to track issues/tickets collaboratively with a competitive, easy-to-use application that integrates well with existing systems, while saving you time an... More



CallPro CRM – The world's #1 e-marketing and call-centric CRM

Software by iTMS

CallPro CRM bridges the gap between Call Center Software, cloud-based CRM, and Lead Generation campaign management as the world's #1 e-Marketing and Call Centric CRM. It is a world class hosted CRM designed to increase ... More



JumpBox for the Asterisk Telephony System

Software by JumpBox

Asterisk is self-described as "the world's most powerful and popular telephony development tool-kit." It's not a phone system so much as it is a set of building blocks that allows you to construct custom phone-based appl... More



LiveChat

Software by LIVECHAT Software

LiveChat is a fast and intuitive live chat software to enable your sales representatives contact customers and track website traffic in real-time. Help online visitors find what they need before they leave your site.... More

Reviews (2)



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SmartSupport – a unified knowledge base and community forum solution.

Software by Safeharbor Knowldge Solutions

SmartSupport is a knowledge management platform that unifies knowledge base, community forums, and help desk features into one. SmartSupport’s innovative features will help you to drastically reduce in-bound customer s... More



ActiveCampaign Help Desk Software

Software by ActiveCampaign

Powerful help desk software that organizes and balances your emails and ticket requests. Users can email any number of email addresses or submit their tickets from the web based help desk software interface. Reduce your ... More



VBVoice

Software by Pronexus

Pronexus VBVoice™7 is a powerful rapid application development toolkit for Interactive Voice Response (IVR) solutions. VBVoice enables the creation of feature-rich inbound and outbound IVR applications. IVR solutions b... More



eStudio Manage Project Calendars Files Contacts

Software by Same-Page.com

Same-Page eStudio combines project management software, document management software, calendar software and contact management software so your business, NFP or adhoc group can improve work flow and enhances communicatio... More



Phemium Consultant

Software by Androme Iberica SL

Phemium Consultant, offer professional services interactively. Phemium Consultant is the first e-commerce application for services. This web application "all in one" allows you to offer your services catalog in your w... More



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Save time & costly mistakes.
Free expert guidance to identify the best software for your needs.

Free Advice

SpiceCSM Guided Services

Software by SpiceCSM

SpiceCSM is a web based on-demand platform for increasing the efficiency of your contact center agents. Designed as a "point solution," SpiceCSM Guided Services turn your agents into subject matter experts, without addit... More



HelpDesk OSP

Software by kalmstrom.com Business Solutions

HelpDesk OSP connects Outlook to SharePoint or Office Live. Cooperate on issue tracking and user support. Global Setting. E-mail threading. Also for OWA. Great customization possibilities. ... More



Public Folder HelpDesk

Software by kalmstrom.com Business Solutions

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Attached files and rich text. Sort tickets. Iinformation from Contacts or GAL. For public folder or shared mailbox. ... More


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View a side-by-side comparison and user generated reviews of the most popular Call Center software:

Featured Software

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Zendesk
Zendesk is the leading cloud-based help desk app and support ticketing system with bu...

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simplyCT
simplyCT is easy all-in-one virtual call center software. It requires no hardware a...

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Freshdesk
Freshdesk brings together into one help desk tool all your conversations with customers, be i...

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