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Windows Help Desk and Ticket Management Software

See also: Web-based Customer Service, Support Services Products, Customer Support Platforms, Web Feedback Management, Web Call Center, Web Issue Tracking, Web Collaboration Tools, IT Asset Management

Showing 1-25 of 46

 

Featured Windows Help Desk and Ticket Management Software

Desk.com – Help Desk + Social CRM + Customer Support

Software by Desk.com

Desk.com is Customer Support software made smarter, easier and more affordable. It pulls all your Customer Service conversations into one collaborative desktop where service requests are collected, prioritized, and handl... More

Tour | Pricing | References

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Reviews (10)

2,347 likes


Zendesk – Help Desk Software & Customer Support Ticket System

Software by Zendesk

Zendesk is the leading cloud-based help desk app and support ticketing system with built-in community and knowledge base features. Founded in 2007, Zendesk was built on the idea that providing awesome customer support s... More

Free Trial | Pricing | Tour | References

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Reviews (3)

3,931 likes


Loc8.com – Asset Maintenance, Help Desk

Software by Loc8.com

Many of the world's largest businesses rely every day on Loc8's tightly integrated, asset-centric maintenance, help desk app, and Field Service software to run their operations, manage their facilities, and maintain the... More

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Reviews (5)

30 likes


Freshdesk – Helpdesk + Social Customer Support

Software by Freshdesk Inc.

Freshdesk brings together into one help desk tool all your conversations with customers, be it over Email, phone, the web and chat or even conversations over social channels like Facebook and Twitter. It provides a lot o... More

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Reviews (4)

383 likes


TeamSupport – Help Desk and Customer Support

Software by TeamSupport.com

TeamSupport is an enterprise class customer support management and help desk app designed for B2B technology companies and for institutions offering internal support. We help companies excel at managing their Customer Su... More

Pricing | Features | Documentation | Free Trial

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Reviews (11)

60 likes


Zoho Support – Online Help Desk Software

Software by Zoho Corporation

Zoho Support is a web-based help desk app that provides a systematic, streamlined and quantified manner of addressing troubletickets. Zoho Support provides a customer portal to each customer where the customer can add/co... More

Pricing | Features | Documentation | Free Trial

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Reviews (2)

11,535 likes


Qhub – Q&A Community and Feedback

Software by OnClick Solutions ltd

Qhub is a web-based solution to allow anybody to build a Q&A website in just a few minutes. Simply choose a Qhub name to build a new Q&A site. Qhub´s help desk app will provide all the back end functionality to allow ... More

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Reviews (1)

900 likes


ManageEngine ServiceDesk Plus – Help Desk software and Asset Management Tool

Software by Zoho Corporation

ManageEngine ServiceDesk Plus is one of the best help desk software and asset management tool you can probably find. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effect... More

Demo | Tour | References | Pricing


CMDB Cloud – Cloud IT Service Management Tool

Software by CMDB Cloud

Manage your IT services through our powerful help desk tool, including instant cloud server monitoring, and an ITIL compliant CMDB framework. Visualize app-level dependencies and keep track of your IT inventory with disc... More

Free Trial | Features | Demo | Pricing


HelpOnClick – Live Chat Software

Software by OnClick Solutions ltd

Increase sales and customer satisfaction with HelpOnClick state of the art Live Chat Software. This zhelp desk app helps you to see exactly who is on your website right now and what they do using a real time traffic mon... More

Pricing | Tour | Features

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Reviews (4)

900 likes


ManageEngine SupportCenter Plus – Web based customer support

Software by Zoho Corporation

SupportCenter Plus is a web-based CRM application and help desk tool that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a ... More

Features | Demo | Pricing | Free Trial


simplyCT – Virtual Call Center Software

Software by simplyCT

simplyCT is easy all-in-one virtual call center software. It requires no hardware and works for inbound, outbound and blended call centers. Reliable VoIP, web chat and email are combined with user-friendly first-rate fea... More

Free Trial | Pricing | Documentation | Benefits | Features

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Reviews (1)

24 likes


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Help Desk and Ticket Management Software Directory

VisionProject – Projects, Help Desk, CRM and More

Software by Visionera AB

VisionProject is a powerful web-based project management software platform with modules for, Issue Tracking, Help Desk, CRM, Time Management, Document management, Product and Release management, Asset Management and much... More

Reviews (1)



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Autotask Pro! – IT Business Management Software Platform

Software by Autotask Corporation

Autotask is the all-in-one web-based software that helps VARs, MSPs and IT Service providers to sell, implement, deliver and bill their services. Thanks to Autotask´s automation and management of your people, projects a... More

Reviews (3)



HelpMaster – Helpdesk and service desk

Software by PRD Software

HelpMaster combines CRM, helpdesk, service desk, email response management, web self service + so much more into a single product suite. Priced to be affordable, and packed with features that scale to any size business.... More



iHelpDesk

Software by ihelpdesk.com

iHelpDesk is a cloud-based help desk service that allows organizations to keep track of issues, reduce manual effort in resolving problems and improve service quality.... More

Reviews (2)



Cyn.in

Software by Cynapse

Cyn.in is an open source enterprise 2.0 collaboration software that inter-connects your people with each other and their collective knowledge, seamlessly. Cyn.in helps teams to communicate faster and build collaborati... More



NeuQs Free Helpdesk

Software by Neustro Consulting

Whether you are looking for a help desk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Help Desk will ensure you deliver professiona... More



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Save time & costly mistakes.
Free expert guidance to identify the best software for your needs.

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My Customer Cloud – An anything-to-anything chat platform

Software by Nub Games, Inc.

My Customer Cloud provides a live chat solution complete with API, allowing you to completely customize your chat service or build your own scalable, reliable real-time chat apps. Our flexible chat platform is based upon... More



Logicalware – Help Desk

Software by Logicalware

Logicalware is a web based help desk and customer support software providing all the tools to efficiently manage customer email communications. Logicalware gives you the ability to better manage, track and report on all... More



VentureBox Assist

Software by VentureBox, Inc.

VentureBox Assist is a customer management tool for service-based businesses. Securely share documents, track history and assign tasks. Assist makes it easy for any size organization to provide professional service.... More

Reviews (3)



Listen

Software by Lensity

Lensity LISTEN™ is a SaaS offer from Lensity Corporation with an integrated approach to Feedback Management & Social CRM. It incorporates a unique blend between private feedback and public forum and has a ubiquitous fe... More



Help Desk

Software by Elementool Inc.

Elementool Help Desk is a web-based Help Desk that allows your team to track issues/tickets collaboratively with a competitive, easy-to-use application that integrates well with existing systems, while saving you time an... More



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Save time & costly mistakes.
Free expert guidance to identify the best software for your needs.

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Oxygen Help Desk

Software by E-Warehouse

Oxygen Service Desk is a professional fully integrated Service Management tool and offers a low cost of ownership yet comprehensive service desk, whether you want an ITIL "Out of the Box" solution for your IT service man... More

Reviews (1)



Birdview Projects

Software by Birdview Projects

Birdview Projects – is collaborative project workspace for small business and entrepreneurs. It helps teams meet their projects deadlines and budgets, collaborate by sharing files and messages and provide real-time st... More


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Zoho Support
Zoho Support is a web-based help desk app that provides a systematic, streamlined a...

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Zendesk is the leading cloud-based help desk app and support ticketing system with bu...

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ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus is one of the best help desk software and asset manag...

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