Featured Knowledge Management Apps
  • HappyFox 
     11

    Software by HappyFox Inc

    Help desk + Knowledge Base software to deliver great customer support

  • HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media (soon) and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, Olark & Snap engage live chat, Freshbooks accounting,Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $9/mo/agent - 30-day Free Trial

    Learn more about HappyFox →

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  • TalentLMS 
     4

    Software by Epignosis

    The Fastest Path to Awesome Learning

  • A super-easy, cloud-based learning platform to train your people and customers

    Learn more about TalentLMS →

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  • Desk.com 
     18

    Software by Salesforce

    Help Desk + Social CRM + Customer Support

  • Desk.com (formerly Assistly) is the all-in-one customer service application for small businesses and fast-growing companies. Desk.com is web-based customer support software made smarter, easier and more affordable. It pulls all your customer service conversations into one collaborative desktop where service requests are collected, prioritized, and handled by your team. You can deliver customer wow by email, phone, chat, Twitter, Facebook and more. Desk.com helps your front line team solve problems where customers live and play. Add Part-Time (Flex) Agents as needed, and get everyone in your company involved in support. Support is a key differentiator and sets you above your competition. Integration with Social Media. Fifty percent of Internet users visit a social network every day, and many look for customer support there. Desk.com helps you monitor the customer experience on social networks and solve problems where customers live and play. For example you can provide social support via Facebook Private Messaging.

    Learn more about Desk.com →

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Knowledge Management App Directory
  • Convo 
     1

    Software by Convo

    Simple. Smart. Real Time Collaboration.

     
  • Convo is built for organizations to centrally share, organize, and archive information across dispersed teams. Convo users can edit and annotate copy, images, and documents as if teams are sitting in the same room. We’ve helped TechCrunch, The Next Web, CBS, and others become more efficient businesses. The results are flexible, clear, and intelligent team communication.

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  • Litmos LMS 
     2

    Software by CallidusCloud

    Love Your LMS

     
  • Litmos LMS is a SCORM certified online training system that enables the rapid creation of web based courses and easy distribution to learners on Mac, PC, iPhone, iPad & Android. Online course are created using a mix of video, PowerPoint, SCORM, surveys, quizzes and more. Learners can self signup and optionally pay for the course using the integrated online course shopping cart. Real-time activity feeds and reporting make it Litmos a delight to use.

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  • Cloud collaboration spaces 
     4

    Software by TallyFox Social Technologies

    Knowledge, Content & Project Management in the cloud

     
  • Built-in knowledge management with custom content categories and taxonomy makes finding people with specific expertise and related content easy. Clusters provide projects, events, and entire organizations with a cloud-based community for collaboration & knowledge management. Clusters can either stand alone or live inside Knowledge Networks. Set up in 60 seconds without any IT support.

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  • Yammer 
     2

    Software by Yammer

     

     
  • The Enterprise Social Network Yammer is revolutionizing internal corporate communications by bringing together all of a company’s employees inside a private and secure enterprise social network. Although Yammer is as easy to use as consumer products like Facebook or Twitter, its enterprise-grade software is built from the ground up to drive business objectives. Yammer enables users to communicate, collaborate, and share more easily and efficiently than ever before. It reduces the need for meetings, increases communication across silos, surfaces pockets of expertise and connects remote workers. Enterprise Microblogging - Start a conversation, read posts, and actively collaborate with your coworkers in real-time. Files, Links, and Images - Upload and share documents with co-workers, groups, or your entire company. Direct Messaging - Create a private dialog with one or multiple co-workers. Communities - Create communities for working with partners who are outside of your network .

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  • VivaDesk 
     4

    Software by VivaDesk

    Web based Help Desk Software and Asset Management

     
  • VivaDesk is industry leading IT service management including Help Desk, Asset Mgmt, AD/LDAP Sync, SSO, Change Control, Knowledge Base, Self Service, & KPI Reporting.

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  • nanoRep 
     3

    Software by nanoRep

    Intelligent Customer Service Solution

     
  • nanoRep is a leading customer service company that offers a complete online solution which improves customer service and increases online sales. nanoRep intelligent solution is based on a learning knowledge base and search technologies that allow instant context-aware answers to customers' questions across web, mobile and social assets.

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  • Methodologee 
     1

    Software by Methodologee

    Systemize your business. Simplify your life.

     
  • The simple way to create, organize, and share essential business processes and procedures. Get started today—it's free!

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  • LiveAgent  
     6

    Software by QualityUnit, LLC

    Helpdesk & Live Chat

     
  • LiveAgent Helpdesk & Live Chat is an "all-in-one" customer service software which solves all of your customer support troubles. Now only for $99/One-time-fee.

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  • Bloomfire 
     2

    Software by Bloomfire

     

     
  • Bloomfire simplifies knowledge management by unleashing the knowledge that is locked within people and organizations. A socially-enabled knowledge base application, Bloomfire accomplishes this with easy-to-use content creation and curation tools. Connect people who have knowledge with those who need it – when and where they're ready to learn. Start a free trial today at www.bloomfire.com.

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  • Jive 
     0

    Software by Jive

     

     
  • Start with world’s most powerful social collaboration platform. Add ready-to-run, one-stop solutions that address your biggest business challenges and deliver game-changing benefits.

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  • BrainCert 
     5

    Software by BrainCert, Inc.

    The Easiest Way to Learn, Teach, and Collaborate Online

     
  • BrainCert is a cloud-based E-Learning platform that functions almost exactly like a traditional classroom. A soup-to-nuts solution for students and instructors, BrainCert offers powerful tools to create (and take) online courses, tests, assessments, and quizzes. Instructors and organizations can host live seminars and conferences online using BrainCert Virtual Classroom, engaging with students located halfway around the world. Content and media publishing tools also allow instructors to publish content publicly or privately without dealing with the headaches associated with converting basic files into online courseware. Instructors can charge for their courses and tests, and collect funds via PayPal and Stripe. Recruiters use BrainCert Testing Platform to accurately pinpoint the strengths and weaknesses of the candidate thus saving time and make faster hiring decisions. BrainCert is the easiest way to learn, teach, and collaborate Online.

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  • IdeaScale.com 
     1

    Software by IdeaScale

    cloud-based idea management for your organization or customers

     
  • IdeaScale is an intuitive and powerful solution for the collection of feedback and ideas. Based on the principles of crowdsourcing, members of IdeaScale communities contribute ideas and then vote those ideas up and down in an engaging process that allows the best submissions to bubble to the top. IdeaScale was designed to be used by everyone--from government agencies to SMBs to worldwide Enterprise organizations.

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  • Crowdbase 
     0

    Software by Crowdbase

    The next generation knowledge base

     
  • Crowdbase is the single app you need to centralize, share and find your company's knowledge, all in one private and secure environment. Whether you're looking to centralize articles, links, files or questions, Crowdbase will allow you to share in a breeze, find instantly, stay in the know, and more importantly...save time! You can also let knowledge come to you by connecting relevant RSS feeds, Twitter accounts and hashtags as well as web searches. Connecting all your knowledge sources at one place really ease the process of monitoring your industry, market, customers and competitors, and turns this process into a team effort.

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  • Mindflash 
     3

    Software by Mindflash

    Easy Online Training

     
  • Mindflash is an easy-to-use online training tool that allows you to create courses, invite trainees, and track the results. Just upload your PowerPoint, Word, PDF, or videos and we'll automatically convert them into a Flash-based course; you can even build quizzes and include certificates. You can easily invite trainees with our automated email tools; and tracking the results is simple with our reporting tools. All of our plans come with a FREE trial for unlimited use. No risk. No obligation. No credit card required.

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  • Atlassian Confluence 
     0

    Software by Atlassian

    Where work becomes teamwork

     
  • Give your team one place to share, find, and collaborate on information they need to get work done. Give your team Confluence. No email. No meetings. No problem. Discuss ideas, define requirements, report on projects, run retrospectives, publish docs, and so much more.

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  • SmartSupport Knowledge Base 
     0

    Software by Safeharbor Knowldge Solutions

    Internal & External Knowledge Base and Forum management platform

     
  • SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. By reducing in-bound customer support request and improving customer satisfaction, SmartSupport helps you save time and money. Add a powerful, searchable knowledge base and forum environment to your website in minutes. Give you customers and agents access to information from anywhere at any time. Features: powerful search engine, internal/external kb moderator tools, workflows, ticketing, alerts, troubleshooting guides, custom forms, real-time editor, user permissions, article templates and snippets, customizable themes, statistics and advanced reporting, drafts and auto-saving, and more. SmartSupport is a powerful, yet simple way to manage your support content!

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  • KANA Express 
     0

    Software by KANA Software

    Scalable and affordable omni-channel customer service software for midsize businesses in the cloud

     
  • KANA Express is a unified, yet modular, customer service system. It provides midsize businesses with an integrated omni-channel platform for call, email, chat, and social interactions, all with an integrated knowledge base. You decide what’s right for you now and for your expansion over time. Its all-in-one design means that all the pieces work together for experiences that are complete, consistent and contextual. KANA Express is a cloud-based, SaaS offering, so it is affordable, implements quickly and scales instantly to handle service peaks and increasing volumes. The KANA Express Agent Experience provides customer service reps with a powerful centralized knowledge base and the ability to interact with customers across multiple channels. The KANA Express Web Experience provides customers with personalized Web self-service access to authorized content in the same knowledge base while giving them ready access to email, phone or Web chat channels.

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  • Igloo Software 
     0

    Software by Igloo Software

    An intranet you'll actually like

     
  • Igloo is an intranet you'll actually like. It’s a web-based solution that enables you to share files, give updates, find answers, exchange ideas, manage projects and work better together. That is why world-class companies, such as Deloitte, Harry Winston, IDC and the ATP World Tour, choose Igloo.

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  • Training Software  
     1

    Software by ProProfs.com

    Build and Test Knowledge

     
  • ProProfs Training Software is an integrated online tool which allows you to create and deliver online training and educational programs. It is easy-to-use and requires no download and can be accessed from any platform, browser or mobile device. Whether you are an educator associated with a school/university or a corporate trainer in a company, you can easily create online courses, assessments, surveys, polls and flashcards using ProProfs Training Software. You can create an online course by simply uploading your training materials such as files, documents, PowerPoint presentations, PDFs, videos or even online content such as wikis, blogs to a central location. Since, ProProfs Training Software comes integrated with a powerful quiz maker; you can easily add online assessments, surveys, polls and even flashcards to your course. This includes powerful course and learner management features such as online classrooms, advanced reports, custom certificates and more.

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  • e-ServiceSuite 
     0

    Software by Buoyant Solutions, Inc.

     

     
  • e-ServiceSuite .., ITSM/BSM Business Solution Incident Management - Request Fulfillment - Problem Management - Change Management - Service Level Management - Configuration Management (CMDB) - Knowledge Management - Capacity Management - Availability Management - Service Catalog - Release & Deployment Management - Financial Management - Service Portfolio Management - Service Evaluation (Survey) Management - Approval Management - Event Driven Notifications - Business Time Driven Escalations

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  • Elucidat 
     0

    Software by Elucidat

    Mobile E-learning delivered in minutes. Now anyone can deliver incredible E-learning. Fast.

     
  • Elucidat allows you to deliver brilliant Mobile E-learning. Adapt your content for different screens - Desktop, Tablet, Mobile. Encourage your learners with Gamification, scorecards and incredible interactive lesson types. Deliver your course with the power of the cloud, online or as an App, through your LMS or just invite your learners by email..

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  • Avancert.com 
     1

    Software by Avancert

    Assessment & Examination Management

     
  • Avancert is a ‘Software as a Service’ platform that provides everything organizations need for examination, assessment, video interview and testing, all in one place. All features are provided via a web browser based interface and range from question bank and candidate management right through to sitting management and accepting online payment. We also offer additional forms of assessment based around video interview using the web camera built into the interviewee's computer.

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What is Knowledge Management Software?

Knowledge Management Software is a subset of Enterprise content management software and which contains a range of software that specialises in the way information is collected, stored and/or accessed. It is used to locate, capture and share Information within a team.

Knowledge Management Software Comparison

Use GetApp to find the best knowledge management software and services for your needs. Our intuitive directory allows you to make an easy online knowledge management software comparison in just a few minutes by filtering by deployment method (such as Web-based, Cloud Computing or Client-Server), operating system (including Mac, Windows, Linux, iOS, Android) pricing (including Free, Freemium, Subscription), platform (including Google Apps, Salesforce, Intuit, NetSuite, SAP) and supported location.



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