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Client Server Call Center Software

See also: Small Business Customer Service, Online Ticket Management, Telephony Vendors, Support Services Vendors, Small Business Collaboration Tools, CRM Tools, Web Knowledge Management, BPM Systems

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WSS Knowledge Base Manager Pro

Software by WebSite-Scripts Inc.

Improve your customer support, instantly! With WSS Knowledge Base, you can add powerful, searchable knowledge base to your website in minutes. WSS KnowledgeBase innovative features will help you to drastically reduce in-... More

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ActiveCampaign Help Desk Software

Software by ActiveCampaign

Powerful help desk software that organizes and balances your emails and ticket requests. Users can email any number of email addresses or submit their tickets from the web based help desk software interface. Reduce your ... More



VBVoice

Software by Pronexus

Pronexus VBVoice™7 is a powerful rapid application development toolkit for Interactive Voice Response (IVR) solutions. VBVoice enables the creation of feature-rich inbound and outbound IVR applications. IVR solutions b... More



eStudio Manage Project Calendars Files Contacts

Software by Same-Page.com

Same-Page eStudio combines project management software, document management software, calendar software and contact management software so your business, NFP or adhoc group can improve work flow and enhances communicatio... More



Comarch Loyalty Management

Software by Comarch, Inc.

Cloud based IT solution for running loyalty and rewards programs across multiple industries including: Airlines, Retail, Hospitality, Telecommunications, and Banking.... More



Ameyo – Communication Suite

Software by Drishti-Soft Solutions

Ameyo Communication Suite is a comprehensive interaction management solution for the Contact Centers and Enterprises that have distinctive needs to dynamically and efficiently manage their workforce, departments, custome... More



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HelpDesk OSP

Software by kalmstrom.com Business Solutions

HelpDesk OSP connects Outlook to SharePoint or Office Live. Cooperate on issue tracking and user support. Global Setting. E-mail threading. Also for OWA. Great customization possibilities. ... More



Public Folder HelpDesk

Software by kalmstrom.com Business Solutions

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Attached files and rich text. Sort tickets. Iinformation from Contacts or GAL. For public folder or shared mailbox. ... More



VanillaSoft

Software by VanillaSoft

Web Based CRM & SFA that includes auto dialing, call recording, DNC compliance & web lead integration.... More



VoiceNet

Software by Interactive Softworks

VoiceNet is a unified contact center solution which provides inbound, outbound and blended multi-channel contact center capabilities to your enterprise.... More



Contact Center

Software by Amcom

It enables operators to connect staff and external callers in a way that is accurate, fast, reliable, and professional.... More



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Messaging Interaction Center

Software by ADEL Solutions

It provides voice mail, unified messaging and enhanced messaging functionality for every user in your enterprise? and does so from a single software-based platform that easily replaces outdated legacy hardware systems... More



Customer Interaction Centre® (CIC)

Software by ADEL Solutions

It is an IP communications platform and pre-integrated application suite developed specifically for the demands of today?s multi-channel contact center.... More



Interaction Recorder

Software by ADEL Solutions

It seamlessly integrates with the Customer Interaction Center® (CIC), and with the VONEXUS Enterprise Interaction Center? (Vonexus EIC) for unequalled multimedia recording, quality assessment control and archiving... More



Inova Performance Tracker

Software by Inova Solutions

It monitors operational data flowing in and out of the call center and display key performance indicators on a variety of outputs.... More


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