Support Services Software
Featured Support Services Software
Desk.com Help Desk + Social CRM + Customer Support
Software by Desk.comDesk.com is Customer Support software made smarter, easier and more affordable. It pulls all your Customer Service conversations into one collaborative desktop where service requests are collected, prioritized, and handl... More
Quick links · Free Offer · Tour · Pricing · Customers
Categories: Support Services Software
Zendesk - Help Desk Software & Support Ticket System
Software by ZendeskZendesk is the leading cloud-based help desk software and support ticketing system with built-in community and knowledge base features. Founded in 2007, Zendesk was built on the idea that providing great customer support... More
Quick links · Free Trial · Customer Stories · Tour · Integrations · Pricing
Categories: Support Services Software
TeamSupport - Help Desk and Customer Support
Software by TeamSupport.comTeamSupport is an enterprise class Customer Support Management and HelpDesk system designed for B2B technology companies as well as institutions providing internal support. In short, we help companies excel at managing t... More
Quick links · Pricing · Mobile Version · Features · Case Studies · Free Trial
Categories: Support Services Software
Zoho Support
Software by Zoho CorporationZoho Support is a web-based help desk and customer support software that provides a systematic, streamlined and quantified manner of addressing troubletickets. Zoho Support provides a customer portal to each customer whe... More
Quick links · Pricing · Features · Faqs
Categories: Support Services Software
Freshdesk On Demand Customer Support
Software by FreshdeskFreshdesk is a cloud based customer support software - there is nothing to download nor install and you don´t have to worry about server upgrades and patches. Your focus is on providing a great support experience to you... More
Quick links · Demo · Sign up & Free Trial · Pricing · Tour · Customer Reviews
Categories: Support Services Software
ManageEngine ServiceDesk Plus
Software by ManageEngineManageEngine ServiceDesk Plus is the web based, itil ready help desk with asset management software. ServiceDesk Plus integrates your help desk requests and assets to help you manage your IT effectively. It helps you imp... More
Quick links · Demo · Tour · Download · Customer Stories · Pricing
Categories: Support Services Software
CMDB Cloud - IT Service Management Tool
Software by CMDB CloudManage your IT services through our powerful helpdesk, instant cloud server monitoring, and ITIL compliant CMDB framework. Visualize app-level dependencies and keep track of your IT inventory with discovery and instant c... More
Quick links · Free Trial · Features · Demo · API · Cloud Monitoring
Categories: Support Services Software
Nicereply.com - Better Customer Support
Software by WebSupportNicereply is an easy to use tool that allows your customers to rate and comment on emails from you. It's an email feedback system which helps to satisfy customers. Nicereply provides detailed statistics on ratings from c... More
Quick links · Pricing · Contact · Blog · Integration Specs
Categories: Support Services Software
Answerbase
Software by Lumin CreativeAnswerbase is a community Q&A platform you can easily integrate into your existing website, giving you the ability to effectively engage and support the needs of your visitors while benefiting through increased search en... More
Quick links · Demo · Service Overview · Pricing · Benefits · Create Your Site
Categories: Support Services Software
Zoho Assist
Software by Zoho CorporationZoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe, as long as they are hooked to the internet, even through firewalls and proxies. Once your customer a... More
Quick links · RemoteSupportTool · Free Trial · Free Trial · Demo · Features
Categories: Support Services Software
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Support Services Software Directory
Oxygen Help Desk
Software by E-WarehouseOxygen Service Desk is a professional fully integrated Service Management tool and offers a low cost of ownership yet comprehensive service desk, whether you want an ITIL "Out of the Box" solution for your IT service man... More
Deployments: Cloud, Client Server, SaaS, Virtual
Categories: Cloud Computing Software, Customer Service Software, Field Service Management Software, Help Desk and Ticket Management Software, Support Services Software, Cloud API Software
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Banckle Live Chat
Software by BanckleBanckle Live Chat is your FREE live support solution hosted in the cloud. It is fully customizable and includes a variety of built-in templates, themes, widgets and tools for boosting customer service productivity. It ac... More
Deployments: Cloud, SaaS
Categories: Help Desk and Ticket Management Software, Support Services Software, Collaboration Tools Software, Visitor Management Software, Web Collaboration Software, Livechat Software
Average rating:
Logicalware- Help Desk + Customer Support Software
Software by LogicalwareLogicalware's web based customer support and help desk software lets you manage and organize all customer communications in one place. An outstanding support ticket system, knowledge base and customer self service portal... More
Deployments: Cloud, SaaS
Categories: Customer Service Software, Other Customer Management Software, Call Center Software, Help Desk and Ticket Management Software, Support Services Software, Collaboration Tools Software, Customer Support Software, Issue Tracking Software
Average rating:
iuvoDesk - Help Desk and Social Customer Service
Software by iuvoDesk, Inc.iuvoDesk is a Help Desk and Social Customer Service that goes beyond the traditional customer service. iuvoDesk helps you handle your customer inquiries and comments in one location. Our customer support platform is web ... More
Deployments: Cloud, SaaS
Categories: Customer Service Software, Call Center Software, Help Desk and Ticket Management Software, Support Services Software, Social CRM Software, Customer Support Software
Techinline Remote Desktop
Software by Techinline LimitedTechinline Remote Desktop is a remote support tool that enables instant, secure, and trouble-free connections between remote PCs over the web and to any point on the globe. Powered by innovative Techinline Remoting techn... More
Deployments: SaaS
Categories: Customer Service Software, Help Desk and Ticket Management Software, Support Services Software, Sales Management Software, System Management Software, Remote Support Software
Mikogo
Software by MikogoMikogo is an easy-to-use remote desktop application that provides a fast and secure solution for remote support, web conferencing, online meetings, webinars, sales calls, web presentations, and more. With high-speed de... More
Deployments: SaaS
Categories: e-Learning Software, Help Desk and Ticket Management Software, Support Services Software, Collaboration Tools Software, Web Collaboration Software, Remote Support Software
Average rating:
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Beetil
Software by BeetilBeetil is a SaaS tool that helps organizations more effectively manage IT services delivered to their customers. It's an online service desk tool aligned to the ITIL framework, supporting incident, problem, change, relea... More
Deployments: SaaS
Categories: Customer Service Software, Help Desk and Ticket Management Software, Support Services Software, IT Asset Management Software, IT Management Software
Average rating:
Trac - hosted by Standing Cloud
Software by StandingCloudEnhanced software issue tracking Trac is a combined wiki and issue tracking system aimed at software developers. It allows developers to mark up issue descriptions and commit messages the same way they would a wiki, w... More
Deployments: Cloud
Categories: Wiki Software, Support Services Software, Bug Tracking Software, Issue Tracking Software
Average rating:
InfraDesk
Software by InteQInfraDesk is an ITIL SaaS Service Desk application delivered as a service over the web based on InteQ’s unique ITIL process automation approach and experience. The simple and robust enterprise service desk solution pro... More
Deployments: SaaS
Categories: Call Center Software, Help Desk and Ticket Management Software, Support Services Software
Average rating:
Web Expense
Software by RepliconReplicon’s web-based Expense Management software provides a hassle-free way for companies to manage expense reimbursements and accurately track project-related expenses in multiple currencies.... More
Deployments: SaaS
Categories: Other Banking and Financial Software, Other Heathcare and Pharmaceuticals Software, Time and Expense Software, Support Services Software, Professional Services Software, Mobility Software, Expenses Management Software
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Cyn.in
Software by CynapseCyn.in is an open source enterprise 2.0 collaboration software that inter-connects your people with each other and their collective knowledge, seamlessly. Cyn.in helps teams to communicate faster and build collaborati... More
Deployments: Cloud, Client Server, SaaS, Virtual
Categories: Knowledge Management Software, Digital Asset management Software, Help Desk and Ticket Management Software, Support Services Software, Collaboration Tools Software, Web Collaboration Software
Average rating:
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ActiveCampaign Help Desk Software
Software by ActiveCampaignPowerful help desk software that organizes and balances your emails and ticket requests. Users can email any number of email addresses or submit their tickets from the web based help desk software interface. Reduce your ... More
Deployments: Cloud, Client Server, SaaS
Categories: Customer Service Software, Call Center Software, Help Desk and Ticket Management Software, Support Services Software, Collaboration Tools Software, Customer Support Software, Feedback Management Software
Average rating:
Banckle Site Search
Software by BanckleBanckle Site Search provides a FREE and secure search engine solution for your websites. Its advanced control panel allows you to re-index or schedule automatic indexing and provides website visitors with relevant search... More
Deployments: Cloud, SaaS
Categories: Support Services Software, Productivity Suite Software, Cloud Storage Software, Search Software, Encryption Software, Secure Content and Threat Management Software
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NeuQs Free Helpdesk
Software by Neustro ConsultingWhether you are looking for a help desk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Help Desk will ensure you deliver professiona... More
Deployments: Client Server
Categories: Customer Service Software, Knowledge Management Software, Help Desk and Ticket Management Software, Support Services Software, Collaboration Tools Software, Customer Support Software, Remote Support Software, Feedback Management Software
Average rating:
SpiceCSM Guided Services
Software by SpiceCSMSpiceCSM is a web based on-demand platform for increasing the efficiency of your contact center agents. Designed as a "point solution," SpiceCSM Guided Services turn your agents into subject matter experts, without addit... More
Deployments: SaaS
Categories: CRM Software, Customer Service Software, Business Process Management (BPM) Software, Call Center Software, Help Desk and Ticket Management Software, Support Services Software
Average rating:
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Featured Software
| Zoho Assist Zoho Assist provides a simple and straight forward user interface to connect to remote computers any... |
| Zoho Support Zoho Support is a web-based help desk and customer support software that provides a systematic, stre... |
| Zendesk - Help Desk Software & Support Ticket System Zendesk is the leading cloud-based help desk software and support ticketing system wit... |
What is Support Services Software?
Support Services software allows a representative to assist an end-user in solving problems, either by showing what steps to take via screen sharing, or with permission, taking control of the desktop and performing a task remotely. Remote Support services is often used in conjunction with phone support. It can help you reduce operating costs and increase efficiency, Improve availability, reduce downtime and reduce complexity
Online Support Services Software Comparison
Use GetApp.com to find the best support services software and services for your needs. Our intuitive directory allows you to make an easy online support services software comparison in just a few minutes by filtering by deployment method (such as Web-based, Cloud Computing or Client-Server), operating system (including Mac, Windows, Linux, iOS, Android) pricing (including Free, Freemium, Subscription), platform (including Google Apps, Salesforce, Intuit, NetSuite, SAP) and supported location.
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