Synchroteam – Mobile Workforce Management

Overview

Synchroteam helps businesses in many industries to manage efficiently their mobile workers, simplify their processes and optimize their costs per revenue. Synchroteam has an impressive list of functionality:

Dashboard: Your daily activity at a glance
Business moves fast and one always needs a place to quickly see what's going on without having to dig deep. We provide a complete job summary with up to the minute job counts in function of job status. There is also a handy Activity view that illustrates past, current and upcoming job assignments.

Searchable Job Listings
Keeping your jobs database well organized is key. Rather than provide a single screen with a long list of jobs, we separate them into buckets that correspond to their current status: Today's jobs, overdue, upcoming, recurring and jobs that still need to be scheduled. All listings are instantly searchable and sortable: you will never waste time looking for the job you need to manage.

Dispatch Quickly, and Efficiently
We want to make the hardest parts of your job, easy. Planning job assignments and dispatching can be a nightmare. It shouldn't be. With a complete view of any day's operations, you can instantly see who is booked when and for how long. With resize, drag and drop capability, it only takes a few seconds to perform job scheduling and assignment. You can even re-assign jobs or change their duration by dragging them over to a different technician, and stretching them to match the correct duration.

Mapping
Knowing your mobile staff's location and planned routes in real time is vital information. Time and time again, businesses like yours need to deal with customer emergencies that require quick and swift action How are you supposed to send someone over quickly when you don't know where everyone is?
Our map view provides you with a very quick answer.

Customer Management
To keep things familiar, our customer database follows that same interface and format as the
jobs database. Also, we understand that you likely have client lists in other places. On top of being easy and quick to use, our client database allows you to import or export client data.

Job Reporting
We don't pretend to know how you want technicians to report on work completed. That is why we provide you with a fully customizable job reporting facility. You can have 2 job report templates
or you can have 257. Every report model will have the data you need to evaluate and understand your business operations.

Customizing
Every business is unique. We want you to feel right at home. Synchroteam provides a wealth of configuration options. In fact, the list of settings has grown over the years, as our clients requested that more and more things be configurable.

Benefits

Full English, Spanish, French and Romanian localization. New languages to come soon.
No hosting fees, no setup fees or upgrade fees
No string attached, cancel at any time
One click data import and export
Great customer support
Beautiful ergonomy
API access