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Tender Support

Customer support software

(2)

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Tender Support Pricing, Features, Reviews and Alternatives

Tender Support FAQs

Q. What type of pricing plans does Tender Support offer?

Tender Support has the following pricing plans:
Starting from: $9.00

These products have better value for money


Q. Who are the typical users of Tender Support?

Tender Support has the following typical customers:
Mid Size Business, Small Business


Q. What languages does Tender Support support?

Tender Support supports the following languages:
English


Q. Does Tender Support support mobile devices?

Tender Support supports the following devices:
Android


Q. Does Tender Support offer an API?

No, Tender Support does not have an API available.


Q. What level of support does Tender Support offer?

Tender Support offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support

Tender Support product overview

Price starts from

9

What is Tender Support?

Tender Support is a customer support app that allows you to create discussion boards and public forums that can be shared with your all web visitors. Users can use this platform to discuss common issues, ask questions, talk with other users and leave feedback. VIP users can get more privileged access to certain categories and topics. Support staff can respond to discussion queries on the go from mobile devices, with the ability to send canned replies based on Echo Templates.

Key benefits of using Tender Support

  • Public Forums: Create a branded public forum and shared discussion space for your customers that your users can access automatically when they log into your site.

  • Organization: Send replies on the go with the mobile app, send canned replies using ECHO Templates, organize discussions into queues and apply filters, assign discussions to staff members.

  • VIPs: Set up limited access to articles, discussions and prioritize discussions from your most important users.

  • Customization: Use custom CSS and JavaScript, as well as Theming, to ad your colors and logo to your discussion site.

  • Advanced Reporting: Track and view incoming discussions by week, month or year. See data such as response time, responder name, and resolution time.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    Email/Help Desk
    Chat
    Phone Support

    Training options

    Webinars

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    Starting from

    9

    Free plan
    Free trial
    Pricing range

    Starting from

    10

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
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    Tender Support pricing information

    Value for money

    ic-pricetag

    No reviews

    Starting from

    9

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Tender Support features

    Functionality

    3.0

    /5

    1

    Total features

    8

    3 categories

    Most valued features by users

    Live Chat
    Knowledge Base Management
    Support Ticket Management
    Macros/Templated Responses
    Prioritization
    Real-Time Chat
    Self Service Portal
    Workflow Configuration

    Functionality contenders

    Tender Support users reviews

    Overall Rating

    4.0

    /5

    1

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10
    Rating distribution

    5

    4

    3

    2

    1

    0

    1

    0

    0

    0

    Overall rating contenders

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