Top Android Apps for Business

• Flexible ticket management with automated workflow
• Multi-channel support: email, web, phone, chat, social media
• Mobile support with native iPhone, iPad, and Android apps
• Robust reporting and advanced analytics
• Customer facing web interface that you can easily brand
• Knowledge base portal and community forums included
• Over 100 out-of-the-box integrations with 3rd party apps
• Open API enabling seamless integration into your business
• Multi-brand support with linked accounts
• Unlimited, free "light agents" (Enterprise plan only)
• Group rules and macros
• Screencasting
• Public and private forums
• Full CSS rebranding
• Multi locale (timezone and languages)
• Export ticket views to CSV
• SSO with Twitter, Facebook, Google and SAML
• REST API
• Pre-built: Salesforce, SugarCRM

• Easy-to-use dashboard
• Collaborative tool supports Facebook, Twitter, & Gmail cases
• Sophisticated business rules efficiently route cases
• Flex pricing to support whole company
• Airtight case management system
• Complaint Tracking System
• Self-service support center
• Social Media integration
• Macros
• Bulk Updating
• Labels and Custom Fields
• Customer Profiles
• Case History
• Mobile Support
• Multilingual Support
• Business Insights
• Integration with GetSatisfaction, Salesforce, Google Apps
• Olark, Do, Snapengage Integration
• Create Cases from Facebook Messages.

• Google Apps Integration (Calendar, Docs, Contacts)
• Intuit Quickbooks Integration
• Track Tasks, Track Time
• Share Documents
• Invoice
• Open ID
• Online Payments as low as $.50 through PayPal
• Project Activity Stream
• Project History
• File Sharing
• Private Messaging
• Subtasks
• Community Pages
• Email Digests
• Real-time Messaging
• Email Invitations
• Link Conversations
• Assign Responsibility
• Community Pages
• Centralized Dashboard

• Email to Ticket Conversion
• Knowledge Base
• Self Service Portal
• Service Level Agreements
• Automations - Ticket routing, scenario automations
• Multi-channel support, including Facebook & Twitter
• Community Portal with Idea Management & Voting
• Multi-product/multi-brand Support
• Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM
• Multi-language & multi-time zone support
• Satisfaction Surveys
• Leaderboard & gamification

• Powerful email integration with GMail
• Automatic Address Book
• Fast Search of everything you've stored
• Customer Relationship Management
• Track Opportunities/Pipelines
• Project Management
• Tasks and Milestones
• Powerful Google Calendar Integration
• Mobile app (available on iTunes)
• Create custom fields
• Notification and Follow System
• Linking to provide 'influence' view for sales and service
• Built in Gmail gadget
• Android native App
• Open API

• Project Scheduling, Gantt Chart
• Collaborative Planning
• Time Tracking
• Task Management
• Budget Tracking
• Issue Tracking
• Resource Management
• Project Portfolio Management
• Mobile App for iPhone and Android
• Salesforce Integration
• Project Hierarchy
• Personal Calendars
• Role & Assignment Per Project
• Billable & Non Billable Work Items
• Templates
• Project Percentage Completion Reporting
• Document Sharing
• Real Time Team Updates
• Financial Indicators
• Expenses

• Online - See your cashflow in real-time. Login from anywhere
• Banking - Automatically import and code your transactions
• Invoicing - Create and send invoices automatically
• Add-ons - Pick from a wide range of powerful add-ons
• Dashboard - Instantly see your bank balances, sales & bills
• Free Online Support
• Multi-currency
• Financial Reporting
• Fixed Asset Depreciation
• Payroll and much more

• Send estimates and proposals
• Charts of invoice payments
• Upload electronic bank statements
• Profit and Loss statements
• Time Tracking
• Expenses management
• Timesheet Reporting
• Paypal Integration
• Customizable sales tax rates
• Multi-language support
• Balance Sheet
• Give your accountant access
• Sales Tax reports
• Save or email your invoices to clients as a PDF
• Mobile app for iPad and iPhone

• Accounting, ERP
• Analytics, Dashboards
• Inventory Management, Order Management
• CRM, CRM Analytics, SFA, Marketing, Customer Service
• Quoting, Sales Order Management
• Ecommerce
• Multi-Language, Multi-Currency, Multiple Company & Locations
• Professional Services Automation
• Data Import/Export, Role-based Security, Developer API
• Mobile Access, Integration with Microsoft Office & Outlook
• Workflow engine

• Professional Services Automation
• Project Management
• Time & Expense Tracking
• Resource Scheduling
• Multi-Currency
• Project Workspaces
• Multi-Language
• Client Billing and Invoicing
• Multi Company
• Workflow Engine
• Resource Management
• People and Project Matching
• Analytics Dashboards
• Dashboards and Alerts
• Data Import/Export
• Sales Collaboration
• Security Developer API
• Mobile Access

• Email-To-Ticket Integration
• REST API
• Integration With Popular CRM's Such As Highrise & Salesforce
• Customer Self Service Portal, KB, Forums
• Screen Recordings
• Internal Social/Collaboration Tool: "The Watercooler"
• Mobile Support
• Automation, Escalation, Time Tracking
• Software Version & Asset Tracking
• Reporting, Exporting, Filtering, Sorting
• Reminders
• Customizable Templates
• Live Chat
• SLA Management
• Source Control Integration
• Tagging & Ticket Queues
• Canned Responses
• Wiki
• Custom Fields
• Custom Workflows

• Sales Force Automation
• Customer Support & Service
• Marketing Automation
• Quote to Order Automation
• Order Processing / Inventory / Fulfillment
• Renewals / Upsell / Cross-sell Management
• Commission Management
• Quoting
• Customer Self-Service
• Mobile/Wireless
• Partner Relationship Management
• Ecommerce
• Multi-Language, Multi-Currency, Multiple Company & Locations
• Dashboards, Analytics and Reporting
• Integration with Microsoft Office & Outlook
• Sales Forecasting
• Billing and Invoicing
• PSA: Resource Mgt, Time & Expense, Projects
• Marketing Lead Source, ROI, Revenue by Lead Source Reporting
• Email Marketing, Target List Segmentation and Creation
• Web Forms
• Customization Platform
• Workflow Management
• Accounting Integration

• World Class Customer Relationship Management for B2B or B2C
• Mobile Support (iPhone/iPad, Android, BlackBerry)
• Full Order Management: Product Catalog, Quotes, Invoices, ..
• Sales Force Automation & Forecast Tracker
• Affordable for Small/Medium Businesses
• Service Contracts & Case Management
• Available as On Premise Software or Cloud-Hosted Service
• Project & Resource Management
• Built-In Self-Service Portal for Collaboration
• Employee Timesheets, Expense Reports
• Portal Includes Integrated eCommerce Store
• Human Resources Management
• Comprehensive QuickBooks Integration
• Customizable Workflow Automation
• Class-Leading Group Calendaring
• Document Management
• IP Telephony Integration (Skype etc..)
• Inbound/Outbound HTML Email
• MS Word Mail Merge
• Syncs With Google Applications

• Track Time and Expenses
• Manage Employees and Vendors
• Manage Projects and Clients
• Billing, Accounts Receivable and Payments
• Accounts Payable
• Over 400 built-in Report templates
• Over 150 built-in Invoice templates

• Document Management
• Authoring Tools
• Video Software Included
• Supports Video, Presentations, Modules & more
• API & Single Sign-On
• E-Mail Notifications
• Analytics & Reports
• Password Protection
• Upload Any File Type
• Sub-Communities
• Salesforce and Google Apps Integration
• Role based management, Content Moderation
• eMail Notification
• Mobile Apps (iPhone, Android)

• Employee self-service HR and admin
• Staff holiday and time-off planner
• Employee database
• Purchase requests
• Expense claims
• Staff handbook
• iPhone and Android support
• Web-based application
• Easy to use
• No up-front costs
• Free 30-day trial

• Web based allowing you to manage your company remotely
• Get organized with the Project Manager, & assign tasks
• Track time simply and efficiently with the Desktop Widget
• iPhone application allows you to track Projects and Tasks
• Brand ProWorkflow as your own using Administration Settings
• Mobile application gives access & reporting on the go
• Project Audit Log
• Recurring Tasks
• General Expenses
• Project Alerts (by Email & Onscreen)
• Popup Time Tracker
• Flexible Calendar
• Gantt Style Timeline
• Slide Projects & Tasks
• Contact & Company Search
• Import Contacts from template
• Individual Project Reports
• XML Export
• View Quotes/invoices
• Upload Project Files

• Flexible ticket management with multi channel support
• Robust Knowledge Base
• Self Service Portal with automated password reset tool
• Service Level Agreements
• Mobile support with native iPhone, iPad, and Android apps
• Flexible out-of-the-box integrations with 3rd party apps
• Easy & effective asset management
• Multi language support with seamless API integration
• Incident mgmt, problem mgmt, change mgmt & CMDB
• Customized help desk reports

• Track Time and Expenses
• Manage Employees and Vendors
• Manage Projects and Clients
• Billing, Accounts Receivable and Payments
• Accounts Payable
• Over 400 built-in Report templates
• Over 150 built-in Invoice templates

• Drag and Drop Survey & Form Creator
• Create Beautiful Reports in Word, Powerpoint, Excel, PDF,...
• Mobile/Tablet Ready (iPhone, Android, Blackberry, ...)
• Export Data to SPSS / PASW
• Multi-User Role Management / Account Management
• Send Surveys via Email, link, Facebook, Twitter or Embed
• Online & Offline Functionality (works without internet)
• Net Promoter Survey Templates
• 50+ Variations of Question Types
• Custom Theming/Branding and Whitelabel Options

• Scheduling
• Job Tracking
• Billing
• Invoicing
• Quote Management
• Electronic Payments
• QuickBooks Integration
• Mobile Phone Access
• CRM
• Mapping Feature
• Customized Reporting
• Real time Data Capture
• Professional Custom Quotes/Invoices
• Customer List Importing
• Permanant Secure Data Storage
• Dedicated Customer Support
• Powerful Search Tool

• Human Resource Software, HRMS, HRIS, Employee Database
• Online Time Off - Leave Tracking - Worflows and Calendar
• Ad-Hoc Reporting and Report Library
• Training and Benefit Tracking with Alerts
• Custom Alert System
• New Hire Checklist
• Employee Self Service, Manager Self Service
• Online Document Storage
• Custom Fields, Tables - track assets, skills, incidents, etc
• Custom Dashboard, look and feel, and layout

• App availability monitoring, alerting, and notification
• Real-User breakdown by web page, browser, geography
• Automatic application topology mapping
• Track individual key transactions
• Unlimited user accounts
• Performance Data API access
• Real-User response time, throughput, & Breakdown by layer
• JVM performance analyzer
• Error detection, alerting, & analysis
• Database call response time & throughput
• Code level diagnostics, transaction tracing, & stack trace
• App response time, Throughput, & Breakdown by component
• Slow SQL and SQL performance details
• App availability monitoring, alerting, and notification
• Real-User breakdown by web page, browser, geography
• Automatic application topology mapping
• Track individual key transactions
• JVM performance analyzer
• Error detection, alerting, & analysis
• Database call response time & throughput

• Hosted PBX
• Caller ID with Name
• Automated Attendant
• Call Waiting, Caller ID Blocking
• Extension Dialing
• Call Transfers, Call Park
• Message/Music on Hold
• 3-Way Calling
• Ring Groups
• Online Dashboard
• Directory Assistance Listing
• Advanced Call Forwarding
• Unlimited Calling
• Group Intercom Paging
• Personalized Voicemail
• Web Conferencing
• Voicemail to Email
• CRM/Contact Integration
• Conference Bridge

• Professional Services Automation
• Project Management
• Resource Scheduling
• Time and Expense Tracking
• Client Billing and Invoicing
• Project Workspaces
• Automated Budgeting Alerts
• Analytical Reporting
• People and Project Matching
• Dashboards and Alerts
• Multi-Currency
• Multi-Company
• Operational Forecasting
• Financial Forecasting
• Pre-Packaged Integrations
• Mobile Access