Cloud Business Apps
 
Zendesk
• Flexible ticket management with automated workflow
• Multi-channel support: email, web, phone, chat, social media
• Mobile support with native iPhone, iPad, and Android apps
• Robust reporting and advanced analytics
• Customer facing web interface that you can easily brand
• Knowledge base portal and community forums included
• Over 100 out-of-the-box integrations with 3rd party apps
• Open API enabling seamless integration into your business
• Multi-brand support with linked accounts
• Unlimited, free "light agents" (Enterprise plan only)
• Group rules and macros
• Screencasting
• Public and private forums
• Full CSS rebranding
• Multi locale (timezone and languages)
• Export ticket views to CSV
• SSO with Twitter, Facebook, Google and SAML
• REST API
• Pre-built: Salesforce, SugarCRM
Desk.com
• Easy-to-use dashboard
• Collaborative tool supports Facebook, Twitter, & Gmail cases
• Sophisticated business rules efficiently route cases
• Flex pricing to support whole company
• Airtight case management system
• Complaint Tracking System
• Self-service support center
• Social Media integration
• Macros
• Bulk Updating
• Labels and Custom Fields
• Customer Profiles
• Case History
• Mobile Support
• Multilingual Support
• Business Insights
• Integration with GetSatisfaction, Salesforce, Google Apps
• Olark, Do, Snapengage Integration
• Create Cases from Facebook Messages.
Mavenlink
• Google Apps Integration (Calendar, Docs, Contacts)
• Intuit Quickbooks Integration
• Track Tasks, Track Time
• Share Documents
• Invoice
• Open ID
• Online Payments as low as $.50 through PayPal
• Project Activity Stream
• Project History
• File Sharing
• Private Messaging
• Subtasks
• Community Pages
• Email Digests
• Real-time Messaging
• Email Invitations
• Link Conversations
• Assign Responsibility
• Community Pages
• Centralized Dashboard



Freshdesk
• Email to Ticket Conversion
• Knowledge Base
• Self Service Portal
• Service Level Agreements
• Automations - Ticket routing, scenario automations
• Multi-channel support, including Facebook & Twitter
• Community Portal with Idea Management & Voting
• Multi-product/multi-brand Support
• Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM
• Multi-language & multi-time zone support
• Satisfaction Surveys
• Leaderboard & gamification
Insightly
• Powerful email integration with GMail
• Automatic Address Book
• Fast Search of everything you've stored
• Customer Relationship Management
• Track Opportunities/Pipelines
• Project Management
• Tasks and Milestones
• Powerful Google Calendar Integration
• Mobile app (available on iTunes)
• Create custom fields
• Notification and Follow System
• Linking to provide 'influence' view for sales and service
• Built in Gmail gadget
• Android native App
• Open API
Clarizen
• Project Scheduling, Gantt Chart
• Collaborative Planning
• Time Tracking
• Task Management
• Budget Tracking
• Issue Tracking
• Resource Management
• Project Portfolio Management
• Mobile App for iPhone and Android
• Salesforce Integration
• Project Hierarchy
• Personal Calendars
• Role & Assignment Per Project
• Billable & Non Billable Work Items
• Templates
• Project Percentage Completion Reporting
• Document Sharing
• Real Time Team Updates
• Financial Indicators
• Expenses



Xero
• Online - See your cashflow in real-time. Login from anywhere
• Banking - Automatically import and code your transactions
• Invoicing - Create and send invoices automatically
• Add-ons - Pick from a wide range of powerful add-ons
• Dashboard - Instantly see your bank balances, sales & bills
• Free Online Support
• Multi-currency
• Financial Reporting
• Fixed Asset Depreciation
• Payroll and much more
FreeAgent
• Send estimates and proposals
• Charts of invoice payments
• Upload electronic bank statements
• Profit and Loss statements
• Time Tracking
• Expenses management
• Timesheet Reporting
• Paypal Integration
• Customizable sales tax rates
• Multi-language support
• Balance Sheet
• Give your accountant access
• Sales Tax reports
• Save or email your invoices to clients as a PDF
• Mobile app for iPad and iPhone
NetSuite
• Accounting, ERP
• Analytics, Dashboards
• Inventory Management, Order Management
• CRM, CRM Analytics, SFA, Marketing, Customer Service
• Quoting, Sales Order Management
• Ecommerce
• Multi-Language, Multi-Currency, Multiple Company & Locations
• Professional Services Automation
• Data Import/Export, Role-based Security, Developer API
• Mobile Access, Integration with Microsoft Office & Outlook
• Workflow engine



FinancialForce PSA
• Professional Services Automation
• Project Management
• Time & Expense Tracking
• Resource Scheduling
• Multi-Currency
• Project Workspaces
• Multi-Language
• Client Billing and Invoicing
• Multi Company
• Workflow Engine
• Resource Management
• People and Project Matching
• Analytics Dashboards
• Dashboards and Alerts
• Data Import/Export
• Sales Collaboration
• Security Developer API
• Mobile Access
TeamSupport
• Email-To-Ticket Integration
• REST API
• Integration With Popular CRM's Such As Highrise & Salesforce
• Customer Self Service Portal, KB, Forums
• Screen Recordings
• Internal Social/Collaboration Tool: "The Watercooler"
• Mobile Support
• Automation, Escalation, Time Tracking
• Software Version & Asset Tracking
• Reporting, Exporting, Filtering, Sorting
• Reminders
• Customizable Templates
• Live Chat
• SLA Management
• Source Control Integration
• Tagging & Ticket Queues
• Canned Responses
• Wiki
• Custom Fields
• Custom Workflows
NetSuite CRM+
• Sales Force Automation
• Customer Support & Service
• Marketing Automation
• Quote to Order Automation
• Order Processing / Inventory / Fulfillment
• Renewals / Upsell / Cross-sell Management
• Commission Management
• Quoting
• Customer Self-Service
• Mobile/Wireless
• Partner Relationship Management
• Ecommerce
• Multi-Language, Multi-Currency, Multiple Company & Locations
• Dashboards, Analytics and Reporting
• Integration with Microsoft Office & Outlook
• Sales Forecasting
• Billing and Invoicing
• PSA: Resource Mgt, Time & Expense, Projects
• Marketing Lead Source, ROI, Revenue by Lead Source Reporting
• Email Marketing, Target List Segmentation and Creation
• Web Forms
• Customization Platform
• Workflow Management
• Accounting Integration



info@hand CRBM
• World Class Customer Relationship Management for B2B or B2C
• Mobile Support (iPhone/iPad, Android, BlackBerry)
• Full Order Management: Product Catalog, Quotes, Invoices, ..
• Sales Force Automation & Forecast Tracker
• Affordable for Small/Medium Businesses
• Service Contracts & Case Management
• Available as On Premise Software or Cloud-Hosted Service
• Project & Resource Management
• Built-In Self-Service Portal for Collaboration
• Employee Timesheets, Expense Reports
• Portal Includes Integrated eCommerce Store
• Human Resources Management
• Comprehensive QuickBooks Integration
• Customizable Workflow Automation
• Class-Leading Group Calendaring
• Document Management
• IP Telephony Integration (Skype etc..)
• Inbound/Outbound HTML Email
• MS Word Mail Merge
• Syncs With Google Applications
BillQuick
• Track Time and Expenses
• Manage Employees and Vendors
• Manage Projects and Clients
• Billing, Accounts Receivable and Payments
• Accounts Payable
• Over 400 built-in Report templates
• Over 150 built-in Invoice templates
Bloomfire
• Document Management
• Authoring Tools
• Video Software Included
• Supports Video, Presentations, Modules & more
• API & Single Sign-On
• E-Mail Notifications
• Analytics & Reports
• Password Protection
• Upload Any File Type
• Sub-Communities
• Salesforce and Google Apps Integration
• Role based management, Content Moderation
• eMail Notification
• Mobile Apps (iPhone, Android)



Turbine
• Employee self-service HR and admin
• Staff holiday and time-off planner
• Employee database
• Purchase requests
• Expense claims
• Staff handbook
• iPhone and Android support
• Web-based application
• Easy to use
• No up-front costs
• Free 30-day trial
ProWorkflow
• Web based allowing you to manage your company remotely
• Get organized with the Project Manager, & assign tasks
• Track time simply and efficiently with the Desktop Widget
• iPhone application allows you to track Projects and Tasks
• Brand ProWorkflow as your own using Administration Settings
• Mobile application gives access & reporting on the go
• Project Audit Log
• Recurring Tasks
• General Expenses
• Project Alerts (by Email & Onscreen)
• Popup Time Tracker
• Flexible Calendar
• Gantt Style Timeline
• Slide Projects & Tasks
• Contact & Company Search
• Import Contacts from template
• Individual Project Reports
• XML Export
• View Quotes/invoices
• Upload Project Files
ManageEngine ServiceDesk Plus
• Flexible ticket management with multi channel support
• Robust Knowledge Base
• Self Service Portal with automated password reset tool
• Service Level Agreements
• Mobile support with native iPhone, iPad, and Android apps
• Flexible out-of-the-box integrations with 3rd party apps
• Easy & effective asset management
• Multi language support with seamless API integration
• Incident mgmt, problem mgmt, change mgmt & CMDB
• Customized help desk reports



BillQuick
• Track Time and Expenses
• Manage Employees and Vendors
• Manage Projects and Clients
• Billing, Accounts Receivable and Payments
• Accounts Payable
• Over 400 built-in Report templates
• Over 150 built-in Invoice templates
FluidSurveys
• Drag and Drop Survey & Form Creator
• Create Beautiful Reports in Word, Powerpoint, Excel, PDF,...
• Mobile/Tablet Ready (iPhone, Android, Blackberry, ...)
• Export Data to SPSS / PASW
• Multi-User Role Management / Account Management
• Send Surveys via Email, link, Facebook, Twitter or Embed
• Online & Offline Functionality (works without internet)
• Net Promoter Survey Templates
• 50+ Variations of Question Types
• Custom Theming/Branding and Whitelabel Options
Jobber
• Scheduling
• Job Tracking
• Billing
• Invoicing
• Quote Management
• Electronic Payments
• QuickBooks Integration
• Mobile Phone Access
• CRM
• Mapping Feature
• Customized Reporting
• Real time Data Capture
• Professional Custom Quotes/Invoices
• Customer List Importing
• Permanant Secure Data Storage
• Dedicated Customer Support
• Powerful Search Tool



BambooHR
• Human Resource Software, HRMS, HRIS, Employee Database
• Online Time Off - Leave Tracking - Worflows and Calendar
• Ad-Hoc Reporting and Report Library
• Training and Benefit Tracking with Alerts
• Custom Alert System
• New Hire Checklist
• Employee Self Service, Manager Self Service
• Online Document Storage
• Custom Fields, Tables - track assets, skills, incidents, etc
• Custom Dashboard, look and feel, and layout
New Relic
• App availability monitoring, alerting, and notification
• Real-User breakdown by web page, browser, geography
• Automatic application topology mapping
• Track individual key transactions
• Unlimited user accounts
• Performance Data API access
• Real-User response time, throughput, & Breakdown by layer
• JVM performance analyzer
• Error detection, alerting, & analysis
• Database call response time & throughput
• Code level diagnostics, transaction tracing, & stack trace
• App response time, Throughput, & Breakdown by component
• Slow SQL and SQL performance details
• App availability monitoring, alerting, and notification
• Real-User breakdown by web page, browser, geography
• Automatic application topology mapping
• Track individual key transactions
• JVM performance analyzer
• Error detection, alerting, & analysis
• Database call response time & throughput
8x8
• Hosted PBX
• Caller ID with Name
• Automated Attendant
• Call Waiting, Caller ID Blocking
• Extension Dialing
• Call Transfers, Call Park
• Message/Music on Hold
• 3-Way Calling
• Ring Groups
• Online Dashboard
• Directory Assistance Listing
• Advanced Call Forwarding
• Unlimited Calling
• Group Intercom Paging
• Personalized Voicemail
• Web Conferencing
• Voicemail to Email
• CRM/Contact Integration
• Conference Bridge



Projector PSA
• Professional Services Automation
• Project Management
• Resource Scheduling
• Time and Expense Tracking
• Client Billing and Invoicing
• Project Workspaces
• Automated Budgeting Alerts
• Analytical Reporting
• People and Project Matching
• Dashboards and Alerts
• Multi-Currency
• Multi-Company
• Operational Forecasting
• Financial Forecasting
• Pre-Packaged Integrations
• Mobile Access



How are these results calculated?

The GetApp "Top Android Apps for Business" is made up of web-based apps for business that are also accessible through a Android either via a native app, an HTML5 interface or an adaptive layout. This list includes the 25 most popular Android Apps from GetApp marketplace. They will enable you and your team to access your data in the cloud from anywhere, at any time. Some apps are free, others require a paid subscription.