Top iPhone Apps for Business

• Flexible ticket management with automated workflow
• Multi-channel support: email, web, phone, chat, social media
• Mobile support with native iPhone, iPad, and Android apps
• Robust reporting and advanced analytics
• Customer facing web interface that you can easily brand
• Knowledge base portal and community forums included
• Over 100 out-of-the-box integrations with 3rd party apps
• Open API enabling seamless integration into your business
• Multi-brand support with linked accounts
• Unlimited, free "light agents" (Enterprise plan only)
• Group rules and macros
• Screencasting
• Public and private forums
• Full CSS rebranding
• Multi locale (timezone and languages)
• Export ticket views to CSV
• SSO with Twitter, Facebook, Google and SAML
• REST API
• Pre-built: Salesforce, SugarCRM

• Easy-to-use dashboard
• Collaborative tool supports Facebook, Twitter, & Gmail cases
• Sophisticated business rules efficiently route cases
• Flex pricing to support whole company
• Airtight case management system
• Complaint Tracking System
• Self-service support center
• Social Media integration
• Macros
• Bulk Updating
• Labels and Custom Fields
• Customer Profiles
• Case History
• Mobile Support
• Multilingual Support
• Business Insights
• Integration with GetSatisfaction, Salesforce, Google Apps
• Olark, Do, Snapengage Integration
• Create Cases from Facebook Messages.

• Email Marketing
• Marketing Automation
• Inbound Marketing
• Lead Management
• Event Marketing
• Landing Pages and Forms
• Lead Scoring
• Social Marketing
• Lead Nurturing
• Instant CRM Integration
• Sales Insights
• Marketo LaunchPoint
• Unlimited Users
• Reporting and Analytics
• Marketing Budgeting
• A/B Testing

• Post and advertise your job listings across the internet
• EOE surveying
• Integrated with social media
• Rate applicants, track notes & schedule interviews
• Easy-to-use "post a job" wizard
• Share resumes with other hiring managers
• Send mass "thanks but no thanks" emails to applicants
• Jobs Widget enables you to add your jobs to your website
• Fully customizable with the ability to add your own logo
• Ability to create custom application forms
• Fully hosted solution; no need to download software to use

• Project Scheduling, Gantt Chart
• Collaborative Planning
• Time Tracking
• Task Management
• Budget Tracking
• Issue Tracking
• Resource Management
• Project Portfolio Management
• Mobile App for iPhone and Android
• Salesforce Integration
• Project Hierarchy
• Personal Calendars
• Role & Assignment Per Project
• Billable & Non Billable Work Items
• Templates
• Project Percentage Completion Reporting
• Document Sharing
• Real Time Team Updates
• Financial Indicators
• Expenses

• Google Apps Integration (Calendar, Docs, Contacts)
• Intuit Quickbooks Integration
• Track Tasks, Track Time
• Share Documents
• Invoice
• Open ID
• Online Payments as low as $.50 through PayPal
• Project Activity Stream
• Project History
• File Sharing
• Private Messaging
• Subtasks
• Community Pages
• Email Digests
• Real-time Messaging
• Email Invitations
• Link Conversations
• Assign Responsibility
• Community Pages
• Centralized Dashboard

• Send estimates and proposals
• Charts of invoice payments
• Upload electronic bank statements
• Profit and Loss statements
• Time Tracking
• Expenses management
• Timesheet Reporting
• Paypal Integration
• Customizable sales tax rates
• Multi-language support
• Balance Sheet
• Give your accountant access
• Sales Tax reports
• Save or email your invoices to clients as a PDF
• Mobile app for iPad and iPhone

• Vacation Calendar
• Goal Tracking
• Skills Tracking
• Employee Notes
• Anonymous Microfeedback
• Shared Resources
• Job Postings
• Applicant Tracking
• Company-Wide Reporting
• Open API
• Employee Profiles
• Performance And Goals
• Social Recruiting
• Shared Company Calendar
• Reviews & Review Cycles
• Timesheets
• Integration with Payroll software: ADP, PayChex
• NetSuite Integration
• Salesforce Integration

• Sales Force Automation
• Customer Support & Service
• Marketing Automation
• Quote to Order Automation
• Order Processing / Inventory / Fulfillment
• Renewals / Upsell / Cross-sell Management
• Commission Management
• Quoting
• Customer Self-Service
• Mobile/Wireless
• Partner Relationship Management
• Ecommerce
• Multi-Language, Multi-Currency, Multiple Company & Locations
• Dashboards, Analytics and Reporting
• Integration with Microsoft Office & Outlook
• Sales Forecasting
• Billing and Invoicing
• PSA: Resource Mgt, Time & Expense, Projects
• Marketing Lead Source, ROI, Revenue by Lead Source Reporting
• Email Marketing, Target List Segmentation and Creation
• Web Forms
• Customization Platform
• Workflow Management
• Accounting Integration

• Create online courses
• Surveys
• Custom branding / Whitelabel
• Assessment / Quiz
• Sell online courses
• Video
• Ecommerce shopping cart
• SCORM Certified
• Schedule live courses - ILT
• PowerPoint
• Real-time reporting
• Developer API
• Mobile ready - iPhone, iPad, Android

• Email-To-Ticket Integration
• REST API
• Integration With Popular CRM's Such As Highrise & Salesforce
• Customer Self Service Portal, KB, Forums
• Screen Recordings
• Internal Social/Collaboration Tool: "The Watercooler"
• Mobile Support
• Automation, Escalation, Time Tracking
• Software Version & Asset Tracking
• Reporting, Exporting, Filtering, Sorting
• Reminders
• Customizable Templates
• Live Chat
• SLA Management
• Source Control Integration
• Tagging & Ticket Queues
• Canned Responses
• Wiki
• Custom Fields
• Custom Workflows

• Account and contact management
• Time management
• Task management and automation
• Sales force automation
• Sales forecasting
• Email marketing
• Customer service management
• Microsoft® Office® integration – Outlook® and Word®
• Business Intelligence
• Access options: the Web and mobile devices
• Create and manage quotes and orders
• Track status of quotes and orders
• Create powerful quota-based dashboard indicators
• Import lead lists from virtually any file format
• Mobile access

• Hosted PBX
• Caller ID with Name
• Automated Attendant
• Call Waiting, Caller ID Blocking
• Extension Dialing
• Call Transfers, Call Park
• Message/Music on Hold
• 3-Way Calling
• Ring Groups
• Online Dashboard
• Directory Assistance Listing
• Advanced Call Forwarding
• Unlimited Calling
• Group Intercom Paging
• Personalized Voicemail
• Web Conferencing
• Voicemail to Email
• CRM/Contact Integration
• Conference Bridge

• Quick Setup & Free 30 Day Trial
• Over 100 fully customizable web & mobile store templates
• Integrated with over 65 payment gateways including Paypal
• Analytics to track your store's performance
• Create promotions with promo codes, daily deals, and sales
• Offers a CDN and world class hosting
• Constantly adding new features at no extra cost
• Automatically backs up store and customer data
• Features industry standard 128 bit SSL encryption
• Official Shopify iPhone app to manage your store on the go

• Online - See your cashflow in real-time. Login from anywhere
• Banking - Automatically import and code your transactions
• Invoicing - Create and send invoices automatically
• Add-ons - Pick from a wide range of powerful add-ons
• Dashboard - Instantly see your bank balances, sales & bills
• Free Online Support
• Multi-currency
• Financial Reporting
• Fixed Asset Depreciation
• Payroll and much more

• Sales Force Automation
• Marketing Automation
• Customer Support & Service
• Inventory Management
• CRM Analytics
• Workflow Management
• Role-based Security
• Developer API for Third-party Integration
• CRM with Email
• Integration with Microsoft Office & Outlook

• Track Time and Expenses
• Manage Employees and Vendors
• Manage Projects and Clients
• Billing, Accounts Receivable and Payments
• Accounts Payable
• Over 400 built-in Report templates
• Over 150 built-in Invoice templates

• Create online courses
• Surveys
• Custom branding / Whitelabel
• Assessment / Quiz
• Sell online courses
• Video
• Ecommerce shopping cart
• SCORM Certified
• Schedule live courses - ILT
• PowerPoint
• Real-time reporting
• Developer API
• Mobile ready - iPhone, iPad, Android

• Email to Ticket Conversion
• Knowledge Base
• Self Service Portal
• Service Level Agreements
• Automations - Ticket routing, scenario automations
• Multi-channel support, including Facebook & Twitter
• Community Portal with Idea Management & Voting
• Multi-product/multi-brand Support
• Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM
• Multi-language & multi-time zone support
• Satisfaction Surveys
• Leaderboard & gamification

• Role and user based dashboards
• 1-click invoicing from Salesforce
• Flexible chart of accounts and multi-dimensional analysis
• Multicompany, multicurrency, global tax, multicultural
• Personalised custom reporting
• Real-time accounts payable analysis & reporting
• No manual re-keying of data
• 360° view of your customers
• Streamlined opportunity-to-cash cycle

• Portfolio management
• Project tracking, resource management
• Cost and budget management
• Planning tools and Gantt charts
• Social team collaboration and project wall
• Workflow management
• Advanced reporting, dashboards
• Demand management
• Document management
• Risk and change management
• Invoicing
• User friendly timesheets
• Simulator
• Agile scrum support
• Helpdesk
• Phase review support
• Customized application integrators & templates
• Expenses
• Billable and non-billable work items

• Full-text, Boolean, and fuzzy search functionality
• Amendment consolidation in an auditable “effective view”
• Pre-configured, best-practice contract types and workflows
• Microsoft Word plug-in for comfortable contract creation
• Conditional, parallel, and serial approval workflows
• ESignature integration for speedy approvals
• Compatibility with iPad, iPhone, Android, and Blackberry
• Single-tap mobile contract approvals
• Alerts and tasks for expirations, renewals, and obligations
• Scheduled and ad-hoc reporting capabilities
• Automated report emails in .pdf, .xls, or .xml format
• Integrations with external report writers
• Contract fulfillment tracking
• Personalizable dashboards for unique user preferences
• Strong network (128-bit SSL) and data security
• Suite of composers for managing data, templates, and clauses
• Cloud deployment for easy, anywhere contract access
• Integration with Selectica Guided Selling
• Integration with Salesforce CRM

• Professional Services Automation
• Project Management
• Time & Expense Tracking
• Resource Scheduling
• Multi-Currency
• Project Workspaces
• Multi-Language
• Client Billing and Invoicing
• Multi Company
• Workflow Engine
• Resource Management
• People and Project Matching
• Analytics Dashboards
• Dashboards and Alerts
• Data Import/Export
• Sales Collaboration
• Security Developer API
• Mobile Access

• Human Resource Software, HRMS, HRIS, Employee Database
• Online Time Off - Leave Tracking - Worflows and Calendar
• Ad-Hoc Reporting and Report Library
• Training and Benefit Tracking with Alerts
• Custom Alert System
• New Hire Checklist
• Employee Self Service, Manager Self Service
• Online Document Storage
• Custom Fields, Tables - track assets, skills, incidents, etc
• Custom Dashboard, look and feel, and layout

• Project Management
• Project Reports & Dashboards
• Resource Management
• Team Collaboration
• Portfolio Management
• Time Management
• Help Desk & Issue Tracking
• Product Integration
• Gantt Chart
• Process Improvement
• Configurable Reports
• Real-time Project Visibility
• Capacity Planning
• Team Builder
• Help Desk Requests
• Issue Tracking
• Time Sheets
• Time Usage and Expenses
• Project Templates
• Workflow Rules Engine