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ShipStation
4.6
(893)

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The Shipping Software with the Most 5-Star Reviews

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ShipStation Pricing, Features, Reviews and Alternatives

ShipStation product overview

Price starts from

9.99

Per month

Flat Rate

What is ShipStation?

As a multi-carrier, multi-channel shipping solution, ShipStation was designed to facilitate the shipping and fulfillment process for online retailers. Powering thousands of stores and processing millions of shipping labels per month, ShipStation is able to save merchants time and money by maximizing their shipping efficiencies. To accomplish this, ShipStation automatically retrieves and consolidates order information from over 40 sales channels, applies a preconfigured set shipping preferences to each order based on what you've specified, processes and prints customized shipping labels and packing slips—up to 500 in a single batch—automatically updates each store with shipping status and tracking information. When the label is created, we automate all customer communication, and provides consolidated reporting for immediate viewing. All of this happens automatically, seamlessly, and in real time. For those looking to outsource some or all of their shipping operations, including picking, packing, shipping and customer service, check out our integration with Fulfillment by Amazon!

Key benefits of using ShipStation

ShipStation is completely web-based, offers a 30-day FREE trial and includes a FREE USPS Postage account. Our highest priority is always about maximizing the customer experience. Whether it be ShipStation's friendly user-interface, rich and robust features set, time-saving tools, or exceptional seller support, ShipStation strives to deliver the highest quality shipping product and service available on the market today. Check out what others have said about ShipStation by visiting our stories page! (Or read the reviews below.)

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Chat
Knowledge Base

Training options

Webinars
In Person
Documentation
Live Online
Videos

ShipStation pricing information

Value for money

4.5

/5

893

Starting from

9.99

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ShipStation features

Functionality

4.5

/5

893

Total features

72

14 categories

Most valued features by users

Alerts/Notifications
Third-Party Integrations
API
Reporting/Analytics
Data Import/Export
Real Time Data
Workflow Management
Mobile Access

ShipStation users reviews

Overall Rating

4.6

/5

893

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.91/10
Rating distribution

5

4

3

2

1

670

165

23

14

21

Pros
Great integration with the main shipping service to speed up activities of ship management. It provides an easy access to key information needed to choose the best option.
ShipStation is a great solution and is something I would recommend to anyone running an e-commerce store requiring orders to be shipped out.
I am not tech savvy and I have watched the videos & was able to set it up. I mail out wreaths and when I saved almost $20 on my first shipment 📦 and was so excited.
Cons
Unethical billing (we were double billed and they will not refund the full amount). Will only partially refund payments that were their error.
Have lost customers time and money and the most frustrating part there is no one you can communicate with. They advertise how great this product is. maybe for others but not for me.
I removed some starts because Shipstation does not work well for users with a large number of product variations. This is because the Product page displays a MINIMUM of 100 products per page.

ShipStation FAQs

Q. What type of pricing plans does ShipStation offer?

ShipStation has the following pricing plans:
Starting from: $9.99/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of ShipStation?

ShipStation has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does ShipStation support?

ShipStation supports the following languages:
English


Q. Does ShipStation support mobile devices?

ShipStation supports the following devices:
Android, iPad, iPhone


Q. Does ShipStation offer an API?

Yes, ShipStation has an API available for use.


Q. What other apps does ShipStation integrate with?

ShipStation integrates with the following applications:
Adobe Commerce, WooCommerce, PayPal, PrestaShop, Zapier, SureDone, Square Point of Sale, Shift4Shop, Freestyle Solutions, Shipwire, Brightpearl, Sellbrite, CS-Cart Store Builder, Squarespace, Quickbooks Online, Stitch Labs, QuickBooks eCommerce, Mailchimp, Volusion, Xero, Scout APM, Finale Inventory, BigCommerce, Shopify


Q. What level of support does ShipStation offer?

ShipStation offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base

Related categories