App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

CallRail Logo

CallRail

4.5
(166)

Write a review

Call Tracking & Analytics

(33)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

CallRail Pricing, Features, Reviews and Alternatives

CallRail FAQs

Q. What type of pricing plans does CallRail offer?

CallRail has the following pricing plans:
Starting from: $45.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of CallRail?

CallRail has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does CallRail support?

CallRail supports the following languages:
English


Q. Does CallRail support mobile devices?

CallRail supports the following devices:
Android, iPad, iPhone


Q. Does CallRail offer an API?

Yes, CallRail has an API available for use.


Q. What other apps does CallRail integrate with?

CallRail integrates with the following applications:
Wix, HubSpot Marketing Hub, Marin Software, Salesforce Marketing Cloud, Zapier, Kenshoo Infinity Suite, Unbounce, Pipeline CRM, Salesforce Sales Cloud, Acquisio, Slack, Meta for Business, Mixpanel, Kissmetrics, Google Data Studio, HubSpot CRM, VWO Testing


Q. What level of support does CallRail offer?

CallRail offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

CallRail product overview

Price starts from

45

Per month

Usage Based

What is CallRail?

CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses worldwide, CallRail’s marketing analytics and business communications software delivers real-time insights that help customers market with confidence.

Key benefits of using CallRail

Integrations with existing platforms: With hundreds of integrations available, you can easily connect your CallRail account and activity to your existing tools for bid management, online analytics, CRM and more.

Agency Friendly: We work with agencies to help scale for the number of customers they are serving, provide volume discounts and allow agencies to white-label with ease.

14-Day Free Trial: Give us a shot for 14-days- we're sure you'll love the ease of use and user friendly interface of our powerful application.

No Contract, No Hidden Fees: We believe in being transparent in pricing and being the solution that works for your organization.

Call Reporting & Analytics: Know which campaigns and channels are driving calls to your sales desk.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

Training options

Videos
Webinars
Documentation

Not sure about CallRail? Compare it with a popular alternative

Starting from

45

Per month

Usage Based

Free plan
Free trial
Pricing range

Starting from

79

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

CallRail pricing information

Value for money

4.4

/5

166

Starting from

45

Per month

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

CallRail features

Functionality

4.3

/5

166

Total features

62

7 categories

Most valued features by users

Third-Party Integrations
API
Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Chat/Messaging
Call Recording
Access Controls/Permissions

Functionality contenders

CallRail users reviews

Overall Rating

4.5

/5

166

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.75/10
Rating distribution

5

4

3

2

1

115

35

7

2

7

Pros
It is excellent for capturing calls related to the specific campaign so we can evaluate its effectiveness and quality of leads it sent our way.
I hope they upgrade and it turns out to be amazing. I'm willing to give them a chance to prove themselves.
The UI is very nice, the tracking seems to do a very good job and is accurate. I love the ability to record calls and add numbers at will.
Cons
They are unethical, they added a charge to my account without me opining in for that additional service. They refuse to issue a refund for that.
I really can not say we have ever had any problems with this software. The biggest con is we do not use it enough for whatever reason.
The lack of assistance in completing tasks after the initial set up of the first project.

Overall rating contenders

Related categories