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mHelpDesk Logo

mHelpDesk

4.3
(817)

Write a review

Win more jobs and grow your business with mHelpDesk!

(89)

mHelpDesk Pricing, Features, Reviews and Alternatives

mHelpDesk FAQs

Q. What type of pricing plans does mHelpDesk offer?

mHelpDesk has the following pricing plans:
Starting from: $169.00/month
Pricing model: Subscription, Open Source
Free Trial: Available

These products have better value for money


Q. Who are the typical users of mHelpDesk?

mHelpDesk has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does mHelpDesk support?

mHelpDesk supports the following languages:
English


Q. Does mHelpDesk support mobile devices?

mHelpDesk supports the following devices:
Android, iPad, iPhone


Q. Does mHelpDesk offer an API?

Yes, mHelpDesk has an API available for use.


Q. What other apps does mHelpDesk integrate with?

mHelpDesk integrates with the following applications:
authorize.net, PayPal, Google Analytics 360, QuickBooks Online Advanced, Google Workspace, WordPress, Stripe, Close, Quickbooks Online, Google Calendar, Mailchimp, Twilio


Q. What level of support does mHelpDesk offer?

mHelpDesk offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support

mHelpDesk product overview

Price starts from

169

/user

Per month

What is mHelpDesk?

mHelpDesk is built to be super fast and easy to learn. We have free daily training and a welcome team to get you trained and using the software.

Key benefits of using mHelpDesk

Win more jobs, stay more organized and grow your business with our industry leading field service software.

mHelpDesk allows you to access your customer information from any computer or any device. Our software is easy to use for estimates, scheduling, jobs, invoicing and so much more.

mHelpDesk is perfect for HVAC, Plumbers, Electricians, Pest Control, Computer Repair, Carpet Cleaners, Maid Service, and many more!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum
Phone Support

Training options

Videos
Live Online
Webinars
Documentation

Not sure about mHelpDesk? Compare it with a popular alternative

Starting from

169

/user

Per month

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Starting from

19

Per month

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Why am I seeing this?

mHelpDesk pricing information

Value for money

3.9

/5

817

Starting from

169

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

mHelpDesk features

Functionality

4.0

/5

817

Total features

156

35 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third-Party Integrations
API
Reporting/Analytics
Data Import/Export
Customizable Reports
Real Time Data

Functionality contenders

mHelpDesk users reviews

Overall Rating

4.3

/5

817

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.47/10
Rating distribution

5

4

3

2

1

502

187

60

24

44

Pros
Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.
The free trial, the ease of setup and very reasonable price, along with supreme customer support; I could not have asked for a better company and product.
We love the simplicity and straightforward design of this service management solution. QuickBooks integration is a great timesaver.
Cons
Very complicated, problems syncing, workflow is horrible, not efficient. Went to cancel after 5 days and was told I couldn't get any of my money back after I had paid for a full month.
No one who works there knows in the ins and outs of the program and they never can give consistent answers. Our company had lost thousands of dollars by implementing this application.
It is an embarrassment to our company when using it in the field and has only been a headache from day one. Do yourself a favor and DO NOT BUY THIS SOFTWARE.

Overall rating contenders

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