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What is Zoho Assist?
Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe, as long as they are hooked to the internet, even through firewalls and proxies. Once your customer approves access, control the remote computer as if it were in front of you, provide fast support and impress, without leaving your seat. Moreover, with online remote support you save time and all that money involved in travel.
Quick links · Documentation · Free Trial · Demo · Features
Pricing
Free Version: Lets a User conduct 1-to-1 Remote Support sessions. Free Trial (30-days): Fully functional with all features of professional edition. Subscription: $12 /month / technician (or) $115 /year /technician. Rate multiplies accordingly for each additional technician ($24 /month for 2 techs etc.)
Integrations
Integrated with: Zoho CRM, ME SupportCenterPlus
More Information on Integration: Zoho CRM, ME SupportCenterPlus
Categories: Customer Service Software, Support Services Software, Customer Support Software, Remote Support Software
Simple and affordable
Review by Rebecca Forth on 2011-11-21
This is a web based remote login software which is compared to other applications of that type reasonably priced. Zoho Assist works on PCs, Mac, and Linux and you can set up everything from a web browser. The free version of Zoho Assist allows 5 sessions per month, this is enough for private use when helping a few friends and family. Connecting is quite simple and with some clicks on "OK" and "next" you can walk most people through on the phone.
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