Key Features of Zoho CRM
- Sales Force Automation
- Marketing Automation
- Customer Support & Service
- Inventory Management
- CRM Analytics
- Workflow Management
- Role-based Security
- Developer API for Third-party Integration
- CRM with Email
- Integration with Microsoft Office & Outlook
Screenshots Click image for larger version
Zoho CRM is a web-based CRM application, which gives you a 360-degree view of your sales, marketing, inventory, customer support and more. Additionally, Zoho CRM offers integration with E-mail, MS Office and Outlook and Google Apps. Your data is kept as safe as any bank. At present, Zoho CRM has ~250,000 users and counting.
|Intended Users:||Freelancers, Large Enterprises, Mid Size Business, Small Business|
|Devices Supported:||iPhone-iPad, RIM-BlackBerry, Web-based|
|Supported Countries:||Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, United Kingdom, United States|
|Supported Languages:||Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Spanish, Swedish, Turkish|
|Categories:||· CRM · Online CRM · Contact Management · Sales Automation · Lead Management · Sales Management|
Zoho CRM Pricing
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)
Free Edition - 3 Users Free
Professional Edition - $12/user/month
Enterprise Edition - $25/user/month
Monthly and Yearly subscriptions available. 10% Discount on Yearly Subscription.
- Save over 60% of your current CRM Costs migrating to Zoho.
- Track sales & marketing centrally
- Modular and easy to use
- No data lockup, export data at anytime
Almost the Golden CRM I have been searching for
Zoho CRM is a great tool. Compared to some other CRM systems I have used like SalesForce and Microsoft Dynamics, Zoho is very easy to use and intuitive. Being in sales it is important for me to understand what our contacts look like, what opportunities exist, and where I should be spending my time. The only things that needs a bit of work is the Campaigns tab. Although I can create campaigns, I cannot easily take actions using leads or accounts I have assigned in here.... which begs me to ask, what is the purpose if I end up replicating that content elsewhere? But let that not be the focus, I still recommend this CRM above these other two I have used.
— Diane (15th of November, 2012)
Vastly improved, powerful, and affordable
I first tried Zoho in 2011, and then abandoned it. It felt clunky and not very hip, compared to other web crms. One year later, after trying almost every other Saas CRM out there, I reluctantly took another look at Zoho CRM, and found it hugely improved. The new interface is very tasteful, very minimal and unobtrusive; the entire application is now very customizable and comes with a mobile phone app with which you can view, edit and search all your CRM data, on- or offline. As others have said, the free version is pretty good by itself...but it's when you get to the paid versions that you get really terrific automation features that allow you to build task workflows triggered by events--say a new lead, or a change in a field's data. There really isn't another online CRM that can do this, apart from Salesforce which is three times as expensive and unsuitable for small businesses. I'm withholding the fifth star, because Zoho tends to over-promise on delivery dates, and make people wait months, or even years, for features. But the latest CRM program, and its related Zoho apps, is now very good. It is so capable that it will take you a week to learn all the things it can do.
— Mosguido (28th of October, 2012)
Easy to use application
This is an application which is easy to use for CR.
— Shantha Kumara (1st of October, 2012)
Watch Zoho CRM in Action
CloudWork is an integration as a service platform that allows anyone to build connections between business and social media apps. CloudWork takes advantage of public APIs to enable tasks automation. As a result businesses are able to automate boring tasks, save time and increase productivity by defining triggers and actions with just a few clicks.
Vendor Native Integrations
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