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AcctVantage ERP
On-Premise ERP for Lean, Growing Businesses
AcctVantage ERP Reviews
9 reviews
Recommended
Christina M.
Mechanical or Industrial Engineering, 11-50 employees
Used daily for 2+ years
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I have worked with AcctVantage for 20 years, and the experience has been great. The product is continually evolving and introducing new, updated features - most of which are at least partially informed by actual customer experience and needs. In all that time, there has never been an issue or need that has arisen that the AcctVantage team wasn't on board to figure out, or build a solution for. We've requested many custom solutions over the years, and those solutions were always designed with care and a focus on helping us figure out how to marry our needs with the best software solution possible (often when there were pitfalls or concerns we'd never have thought of on our own). I've attended trainings at their facility and they've traveled to our facility to put on trainings specific to our company; whatever the situation warranted. As the company has grown, their responsiveness has remained constant, and service tickets and sales requests are handled promptly. The accessibility of the AcctVantage team is far above and beyond the vasy majority of other software companies I've worked with.
The product is well-suited to a small or medium-sized company; lots of features and options to choose from, but not completely overwhelming or loaded with things that won't ever be used. The AcctVantage team is big enough to have adequate personnel resources to meet customer needs, but small enough that you often deal with the same people and they become familiar with your business and processes.
No real complaints - or at least none that wouldn't apply to any software you might use (technology breaks, fixes are more complicated and take longer than you'd hope, not every piece of the system fits your business or process needs 100%).
Jeff M.
Management Consulting, 11-50 employees
Used daily for 2+ years
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Couldn't be happier with the solution. 100% right choice. I like the roadmap and direction of the company. My business mattered to them when I signed, and it still does today. Service levels are outstanding.
The word that comes to mind is "Approachable". It is designed with the end user in mind and supports our workflows. It isn't hard to learn and wasn't built for IT or accounting people. It was built for those of us who USE the tools daily. Implementation was very easy. Scary as hell to switch. The team made those fears go away. Smoothest software implementation I have ever been a part of.
It took a little time to get on the implementation calendar. They said they were booking up. I thought it was a "sales thing" but was true. Totally worth the wait though.