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ACE Retail POS Pricing

Pricing overview

Value for money rating

4.4

Price starts from

675

Per Feature
Pricing options
Free plan
Subscription
Free trial

Vendor description

Standard Version $675
Premium Version $1175
Add-On Integrations Available

What users say

The value compared to cloud based POS systems that require a monthly fee is outstanding. Also love the webstore integration which has helped me attract more customers.

RK

Reena K.

No mobile app available and workstations are unable to work independently off line for short periods of time if there is an unexpected interruption in the network connection.

TB

Tom B.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple, easy to use software

Reviewed 3 years ago

We love that our inventory is easily controlled with this program; vendor purchases are perfectly integrated with the sales aspect. We are able to run reports on everything to be able to analyze all aspects of our business for any timeframe - sales, commission, purchasing, inventory, sales tax, buying trends and more! Very convenient.

Pros

Ace POS is a simple and easy to use program perfect for any size business; plenty of in depth functions built in for analyzing and accounting benefits too. Affordable price & exceptional customer support!

Cons

We found that some functions are only able to be taken care of via customer support like changes to a completed invoice or adding large amounts of data to the inventory or customer database. Not really a problem though because customer support is so helpful and always very quick with response time!

Vendor response

Thank you for taking the time to review us Ehren! We're so glad that you are happy with the software and our customer service.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Impeccable Service

Reviewed 3 years ago

ACE has allowed me to streamline my customer tracking, manage my free bag program, manage inventory and the reporting is robust, allowing me to analyze my business with the click of a few keys.

Pros

The software provides all the functions I need at an affordable price. Perfect for my small business. The best part for me is the staff at ACE who are always available, professional, knowledgeable, thorough, and friendly.

Cons

I really do not have much to say here.

Vendor response

Lawrence, thank you for taking the time to give us your feedback. We're here to help you grow your business.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Store changing! A computer software system that is expandable and reliable!

Reviewed 4 years ago

Tracking stock, doing pricing easily, scanning products.... customer accounts. im pretty happy.

Pros

Support. When something went wrong i had help right away to get things going again. Easy adding items. Generic POS parts compatible. Multiple stations. Good reports and labels. Nice layout. Worksheet price editing - amazing for having to change multiple prices in a flash.

Cons

Many features you may not use or understand. just ask. Manual covers most issues. Costs a bit to start. Multi line scanners are better than single line i purchased. Read Barcodes from any direction.

Vendor response

Thank you for your support Christopher! We're glad that you are happy with the software and our support. There are a lot of features built-in to ACE. Please don't hesitate to contact us at support@acepos-solutions.com if you would like to schedule a training session to determine if there are other ways ACE can help your business.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Affordable with lots of features

Reviewed 3 years ago

I have had a great experience with the program and lots of support and help from the team at ACE. Since starting the program in 2014, each year we find things we can implement to make our business run smoothly.

Pros

The price point was great for a POS with so many features.

Cons

When I purchased ACE Retail POS, the manual did not include info on each and every function possible. I see the company improving on this year to year. There are a ton of features that not every company will need so I could see how this is an undertaking.

Vendor response

Thanks Dana for taking the time to give us your feedback! We appreciate your understanding and will continue to do our best to add more guidance for customers on new and updated features.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Support staff are friendly, but JR Techs are not knowledgable enough

Reviewed 4 years ago

The main benefit is the sales and inventory tracking which automates these processes and then integrates with accounting software to save time.

Pros

Sales screen is easy to navigate for new hires to learn. Integrates with nicely with payment processing.

Cons

Can't discount an entire sale, must discount each individual item. It is time consuming. Setting up new items and updating pricing must now be done in head office first before invoices can be entered in store database.

Vendor response

Thank you for taking the time to give us your feedback Kathy! We are going to arrange for a tech to contact you today to go over the discounting options in ACE. To clarify, it is definitely possible to discount by line and for an entire order. Hopefully we can easily help you speed up your checkout process. Thanks!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The technician is very helpful

Reviewed 4 years ago

detailed report, faster check out speed, accurate report, easy tracking of inventory, multiple payment types and customer accounts

Pros

Affordable, good customer service, good software for retail, easy to use, has a really good inventory module, and good reporting

Cons

The settings are change whenever you do an upgrade, when you do back date transactions, the date on the receipts still shows the current date,

Vendor response

Thanks for your great feedback Masrina! We will let the product development team know about your comments regarding settings changing with updates. Please let us know if there is anything else we can do to improve ACE!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Excellent support provided by ACE

Reviewed 4 years ago
Pros

We have been using ACE POS since 2009. Since day one ACE has provided excellent support with the initial setup and continued maintenance of our systems. I like that ACE provides seamless integration with our accounting software. The ACE Sales screen and inventory accounts are easy to use for any level of staff. We also maintain our Customer accounts and email lists within ACE. We have been...

Cons

There are only minor issues that I can name as our overall experience has been positive. It would be great if there was a fast way to transfer inventory quantities between items. For example, if we have 1 PLU made up of a set of 4 widgets and I want to break this up into 4 individual PLUs, we are having to post this through the Purchasing/Receiving System so that the inventory cost values follow. Also, it would be nice in the Receiving system if backorders would automatically be shown for every item with zero items received. Right now we are having to scroll through each item in the purchase order so that the backorder number shows.

Vendor response

Thank you for your kind words and support Joe! From our ticketing system we can see that one of our specialists has already been in contact with you regarding back-orders and how to utilize the built-in packbreak function within ACE Premium to break-up items that are sold as a combo and also individually.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A happy user of the ACE Retail POS

Reviewed 3 years ago

The Ace Retail POS took our newly formed business from writing sales tickets to scanning our transactions with details for reporting and keeping track of our inventory. We have used ACE for 6 years now and are happy with the results.

Pros

The software is easy to use on everyday business transactions. After being instructed on how to enter our inventory on the matrix it works well. Monthly reports are of great value to retrieve information and balance records. The ACE support group have been an integral part of our success. They help solve problems.

Cons

I have yet to find any aspect of the software that is a problem.

Vendor response

Thank you for your kind words Carol! We will continue to try our best to make it easier for you to run your business.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best POS out there!!

Reviewed 5 years ago

I searched for months trying to find the right POS system before opening my retail boutique. ACE made the most sense for my inventory, sales, and tracking reports. The value compared to cloud based POS systems that require a monthly fee is outstanding. Also love the webstore integration which has helped me attract more customers!

Pros

Reports, webstore integration

Cons

Would like to be able to download an app to track the system from outside the store.

Vendor response

Thanks for your review Reena! We have recently launched web based online reports for ACE plan members and will have more mobile-friendly applications soon.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great System, good customer service, Nine years and counting...

Reviewed 4 years ago

The main benefit was easing my accounting burden! That was my initial reason for searching for a POS system.

Pros

I like how user friendly the sales screen is. Very quick to train someone to run the cash register, even someone who is not computer savvy. I like being able to block employees from different areas of the software, so they can only access what I allow them to. The reports are flexible and are great for assistance with re-ordering based on sales(if you don't already use the min/max qty option)....

Cons

I find it time consuming to find some of the features that I likely should be using but are not utilizing because I can't find it or I can't remember where to find it. I would prefer the Help/user manual be part of the software not just online. When you don't have internet access on a computer that your employees are using, the help feature is inaccessible. The yearly updates are a bit more expensive than I feel they should be. I don't need new features and any "fixes" should come with the original purchase of the product, but if I want it to continue to run on newer computer systems and likely need it reloaded on a different computer down the line (ie. changing from windows xp to 7 or 10), I would otherwise have to pay the whole amount up front a second time( and third time etc...).

Vendor response

Andrea, thanks for taking the time to give us your feedback. We understand your wanting to have access to certain resources offline. We made the decision to move to online training resources as this way, we can maintain documentation more easily for customers. It also allows you to be aware of any updates. Besides new features, we need to maintain a development team to keep the software up-to-date...