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Apptivo
CRM for managing customer accounts
Apptivo Reviews - Page 15
712 reviews
Recommended
Minsu K.
Media Production, 1-10 employees
Used weekly for 6-12 months
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Many businesses may control their customer experience to achieve consistent revenue growth.
You may enter notes and personal information for each contact.It is useful for keeping connections up to date and relevant.They are open to client criticism and aim to adjust swiftly.
There is no uniformity between the applications.Importing new addresses is difficult. They offer an importer however I've found that manually adding them is sometimes quicker.
Sai G.
E-Learning, 51-200 employees
Used weekly for less than 6 months
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Apptivo is easy to use and very accessible. The customer support (thru chat) is excellent. repeating UI patterns is making usability very easy. Enjoyed onboarding myself onto the tool.
I enjoy the live chat that I have with HelpDesk. Having a searchable end user doc would be great. But, its lack is not so significantly felt with chatbot.
Need a searchable, keyword based help docs - Configuring of Apptivo requires us to know few keywords and terms that the software uses. Having easy, admin, config level documentation for various usecases would greatly help. Quick onboarding guide; Linking more sales & support teams to a single customer and vice versa; auto-triggering a welcome letter; creating an automated contract sign-off workflow ... are some examples of what can be added as docs
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