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CData Arc Logo

B2B Integration Made Easy

CData Arc Reviews

Overall rating

4.8

/5

25

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.48/10

Reviews by rating

Suggested alternatives

sps-commerce
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Pros and cons

The technical support team was fabulous. Really helpful, on the spot and extremely polite.
RSSBus Connect allowed us to easily automate MFT operations to quickly deliver important files to our customers. We have been very pleased with the ease-of-use and abilities of the product.
The ability to have and control all my EDI servers in one installation. The breadth of features is amazing.
That there is no search for files in the AS2 connector input/output tab.
It currently does not support using Postgres functions to build out an API.
Every EDI connection is representd on one design view. It can be a little messy when you have a lot of trading partners.
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25 reviews

Recommended

EB
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Eric B.

Wholesale, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hated EDI....then I found Arc.

Reviewed 2 years ago
Pros

The UI is simple, straight forward and so powerful. I am a programmer who never uses 'design' tools. Arc allows me to use their straight forward minimalist UI and extend its capabilities with custom script. I was blown away with how seamlessly Arc could integrate into our existing architecture. See for yourself and download a trial. Arc support team has been amazing and very responsive. So far they have helped me navigate some rather complex use cases.

Cons

I'd like to see an open community forum. I have sent some pretty complex and curious requests to Arc support (and they always get me taken care of). I hope that they will one day catalog support tickets into a searchable forum/knowledgebase

TB
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Terry B.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The Inteliix Group

Reviewed 2 years ago
Pros

Excellent customer value and performance.

Cons

Workflow capabilities are bit limited however, not a big restriction.

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Verified reviewer

Logistics and Supply Chain, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ArcESB

Reviewed 2 years ago
Pros

A lot of connectors and very easy to setup

Cons

Right not there is nothing to complain about.

GB
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Greg B.

Retail, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to use GUI driven software

Reviewed 2 years ago
Pros

A lot of options to choose from. Everthing from SFTP to AS2

Cons

I would be nice to have more security features to lock it down really tight for compliance.

DC
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Denise C.

Logistics and Supply Chain, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Excellent Software

Reviewed 2 years ago

Great service, great product and will continue to work with CData.

Pros

Setting up file transfer connection in any format is easy. When I do have issues, support is amazing.

Cons

No communication when pricing changes. Because I am 3rd party with several customers the pricing is not reliable and the jump can be high. There might be more features, but not always needed

AD
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Alec D.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Perfect for EDI

Reviewed 2 years ago
Pros

The EDI development is perfect for an EDI heavy industry, transportation.

Cons

The database support with PostgreSQL is behind. It currently does not support using Postgres functions to build out an API.

SK
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Sotiris K.

Arts and Crafts, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CData Arc

Reviewed 2 years ago
Pros

Really top tier software. We use it mainly for the AS2 protocol. Relatively easy to set up and running. User friendly interface. Never ever had a bad day with this software.

Cons

There is truly nothing to not like at this point!

MK
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Manolis K.

Arts and Crafts, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CData Arc

Reviewed 2 years ago
Pros

Well i would like to start by saying that this is indeed overall an excellent software. We had mainly acquired it for AS2 transactions. Then we started "playing" with the various connectors to start automating procedures. It has never failed once working for over 6+ years.

Cons

Truly there is nothing not to like about this product.

KD
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Kostas D.

Arts and Crafts, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CData Arc

Reviewed 2 years ago
Pros

Absolutely love this software. It was purchased for an AS2 EDI transaction need. It was fairly easy to set up and running in the production environment and has never failed working since. It really does everything on it's own once set up. Fantastic software.

Cons

We use it on a daily basis all these year and there is nothing not to like so far really!

KH
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Konstantinos H.

Arts and Crafts, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CData Arc

Reviewed 2 years ago
Pros

Amazing software. We now have all of our EDI needs met under one installation. SFTP, AS2, Rosetta NET!!!

Cons

We use this software daily and there nothing not to like!

AF
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Aggelos F.

Arts and Crafts, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CData Arc

Reviewed 2 years ago
Pros

The ability to have and control all my EDI servers in one installation! The breadth of features is amazing. So many connectors and combinations to use from!

Cons

That there is no search for files in the AS2 connector input/output tab!

LV
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Lefteris V.

Arts and Crafts, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CData

Reviewed 2 years ago
Pros

The technical support team was fabulous. Really helpful, on the spot and extremely polite!

Cons

That we need a license upgrade to add more ports.

PK
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Pavlos K.

Arts and Crafts, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CData Arc

Reviewed 2 years ago
Pros

There was a time when the need for AS2 transactions presented itself, and boy was ArcESB there to answer that need. The installation was relatively easy, the tech support when needed was more than helpfull, really on point, extremely polite, the software has not stopped working since the day of the servers first run. No issues at all no matter the file volumes. Hands down the best software out there.

Cons

If there would be one thing, that would be that we cannot use search in the AS2 Input or Output tabs in the GUI. Other than that there is nothing not to like!

GK
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George K.

Logistics and Supply Chain, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple and easy

Reviewed 2 years ago
Pros

Easy and fast installation, without any problems!

Cons

I couldnt find any Cons at the moment.

KT
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Konstantinis T.

Arts and Crafts, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CData Arc, a fantastic product!

Reviewed 2 years ago

EDI exchange has become a piece of cake.

Pros

I like having all my EDI needs met under one installation. Managing SFTP, AS2! and even Rosetta!!

Cons

There is nothing to add in this section as it works tirelessly 24/7.

IP
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Ioannis P.

Arts and Crafts, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CData Arc

Reviewed 2 years ago
Pros

This is an amazing software to begin with. It is used mainly for EDI exchange when the need presented for AS2 transactions. It can do so much more! It is now used to automate push and pull files in collaboration with the AS2 port and another feature to send files to email

Cons

There is truly nothing to dislike at this point.

EC
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Evangelos C.

Logistics and Supply Chain, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CData Arc

Reviewed 2 years ago
Pros

The AS2 server is used daily in our organization. The server was installed and configured with a lot of ease. When came upon any technical issue the tech teams response was prompt extremely polite and helpful.

Cons

That i could not use search in the webui input tab of an AS2 connector. I had to scroll hundreds of lines to find a file for download.

SB
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Sayeed B.

Retail, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome Product and Extremely quick support.

Reviewed 4 years ago

Both support and Sales have above and beyond to help us during a ransomeware attack.

Pros

We choose this software over other brands because it was easy to use and support was just awesome.

Cons

We did not find anything we did not like.

BT
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Ben T.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding Product and Service

Reviewed 4 years ago
Pros

Not only is it easy to use and navigate, but it is reliable and easy to track. We went from having multiple servers to handle multiple file transfer tools, to having just ArcESB and keeping everything all in one place. The support cannot be beat.

Cons

Our only Con is that we did not get the product sooner.

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Verified reviewer

Renewables & Environment, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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RSSBus Connect Review

Reviewed 6 years ago

RSSBus Connect allowed us to gain more ownership of the integration between HubSpot and Dynamics 365. As our business dynamically changes we can configure settings at a more responsive rate then working months at a time with a 3rd party support like we had before. Support team did an amazing job getting our integration almost turn key. We developed and tested within a month and up and running with the short deadline we had.

Pros

Software provided advance configuration and more ownership to the customization that we were not able to get with our previous integrations. Program has a wide variety of supported integrations connectors.

Cons

Don't really have much cons. Overall software geared towards a more technical user. Although they are improving there UI often to make it more user friendly, some of the more advance stuff ends up requiring custom coding or working with support.

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Dave K.

Wholesale, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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RSSBus Connect Review

Reviewed 6 years ago

The best thing about running our own AS2 server with great support is the cost savings we have expreince of using SPS Commerce.

Pros

The software is very powerful and it translates all of our invound EDI documents to a standardized XML file that we then translate back into a format our system understand. The interface is good and the support has been excellent.

Cons

Every EDI connection is representd on one design view. it can be a little messy when you have a lot of trading partners.

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Jim A.

Automotive, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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RSSBus

Reviewed 6 years ago

We use RSSBus primarily as our AS2 server for or EDI connections. I'm started to use some of the other ports such as PGP and PDF as well.

Pros

Easy to configure and use the AS2 port. Also another PRO is the amount and types of ports that are available. And they keep adding more with each release. I am finding that I have uses for a variety of the other ports as well.

Cons

I honestly don't have any cons at this point. We've been using it for about 6 years.

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Verified reviewer

Food & Beverages, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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RSSBus simplifies and integrates our business with customers and vendors

Reviewed 6 years ago

Consistent support from both sales and technical resources.

Pros

Interfaces and set-up and simpler than other AS2 EDI service providers, making it easy and scalable to use.

Cons

For us, additional connections come through sporadically, would love to explore how we could ramp up for licensing purposed without requiring sales support intervention.

SB
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Spencer B.

Computer Software, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy-to-Use, Lots of Functionality, and Reliable

Reviewed 6 years ago

RSSBus Connect allowed us to easily automate MFT operations to quickly deliver important files to our customers. We have been very pleased with the ease-of-use and abilities of the product. We intend to expand our usage into areas such as EDI translation in the coming months.

Pros

RSSBus Connect is easy to setup and provides a wide variety of supported integration options.

Cons

The wide variety of integration options can make choosing the best option challenging if you do not have a specific goal in mind. The support team is excellent at providing guidance on new projects though.

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Verified reviewer

Automotive, 10,001+ employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Robust Data Management/File Transfer Software

Reviewed 6 years ago

We receive a lot of input files from various sources which we have to convert to different formats to use for our applications and then transfer those files to our external partners.

Pros

RSSBus allows us to manage files and the flow of data. We are able to receive input files, code rules around the data to format it for our database, and then transfer the newly formatted file to multiple servers if needed. It also enables us to put rules around error handling including the ability to send emails to alert us of issues. We were able to get a .csv file and convert the file to .xml format which was a real time saver.

Cons

There is not much documentation on the use of the product. If you run into issues you have to call customer support. Customer support, however, is excellent in getting in touch and following up on our issues. Since RSSBus converts all files to xml for processing, the processing time is not as fast as we would like, especially dealing with very large files with over 100,000 records.