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Attentive
5
89
4
17
3
1
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled SMS and email marketing platform
Table of Contents
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Attentive - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Attentive overview
Based on 108 verified user reviews
What is Attentive?
By industry, Attentive reviewers are most commonly professionals in apparel & fashion (22%). The most frequent use case for Attentive cited by reviewers is SMS marketing (94% of reviewers).
What are the most popular integrations for Attentive?
The Attentive integration most frequently cited by reviewers is Klaviyo, an email marketing product rated 4.8 out of 5 for its integration with Attentive.
Attentive’s user interface
Attentive review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.5
Ease of use
4.7
Customer support
4.8
Reviews sentiment
What do users say about Attentive?
Reviewers appreciate Attentive for its user-friendly interface, making SMS marketing campaigns easy to launch and manage, even for beginners. They say the platform helps grow SMS and email lists, drives new revenue, and integrates well with other tools, though some mention challenges with segmenting SMS and email separately and desire stronger integrations. They find SMS a high-converting channel and value the automation features for marketing workflows.
Users report that customer support is highly responsive and proactive, often exceeding expectations in addressing issues and providing guidance. They feel reporting and analytics could be more robust, as current options require manual effort and lack some desired insights.
Select to learn more
Who uses Attentive?
Based on 108 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Attentive's key features
Most critical features, based on insights from Attentive users:
All Attentive features
Features rating:
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Attentive pricing
Value for money rating:
Starting from
No pricing info
User opinions about Attentive price and value
Value for money rating:
To see what individual users think of Attentive's price and value, check out the review snippets below.
Stephen C.
Co-Owner
Stephen C.
Co-Owner
Attentive integrations (59)
Integrations rated by users
We looked at 108 user reviews to identify which products are mentioned as Attentive integrations and how users feel about them.
Integration rating: 4.8 (10)
Integration rating: 5.0 (7)
“Shopify integration is critical for our current store because fulfillment needs to be fast, accurate, and reliable. My experience with ShipStation by that point was already frustrating, and I ultimately moved away from it instead of trusting it as ou”
Jonathan S.
Founder
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
“Orders come into woocommerce, port into fishbowl, get fulfilled,, push back to woocommerce.”
Willem T.
Systems Director
Integration rating: 5.0 (1)
“To help us see when kids are registered in our project management software”
“It connects fine but has lots of issues.”
Emma E.
Artistic Director
Attentive customer support
What do users say about Attentive customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Attentive customer support.
Widely noted by reviewers, Attentive's customer support is quick to respond and resolves issues efficiently, often via live chat.
A large number of users highlight the team's proactive approach, including regular check-ins and scheduled calls for feedback.
Common user feedback praises the knowledgeable and friendly support staff who go above and beyond to ensure client success.
Frequently reported by users, support is accessible, thorough, and available across multiple channels, making help easy to obtain.
Support options
Training options
To see what individual users say about Attentive's customer support, check out the review snippets below.
“Support was amazing, and if we ever had a question or a glitch, we could get it handled almost immediately through live chat.”
Stephen C.
Co-Owner
“Attentive stands out with their customer service and the efforts they put behind educating their customers and putting on virtual events to help us achieve our goals.”
Jchon P.
Director of IT
“Overall they were helpful but i had so many technical issues that i ended up not being able to properly use the service to it's fullest potential”
Sarah F.
Owner
Attentive FAQs
Q. What is Attentive used for?
Attentive is an AI-powered SMS and email marketing platform that enables businesses to deliver personalized messaging experiences across multiple channels. The platform integrates SMS, RCS (Rich Communication Services), and email capabilities to help organizations connect with their customers through targeted campaigns. Attentive's system collects and transforms customer data into actionable insights, allowing for real-time personalization of messages based on individual preferences and behaviors. The platform offers comprehensive list management tools that facilitate subscriber growth through engaging sign-up units, while the Attentive Signal feature helps identify and engage website visitors. Advanced analytics capabilities provide detailed, customizable reports that enable data-driven decision making. The AI technology at the core of Attentive allows marketers to create and distribute high-performing campaigns efficiently, with the system automatically adjusting for optimal audience targeting using both historical and real-time data. The platform includes over one hundred integrations with e-commerce, customer service, loyalty, and data platforms to streamline marketing operations. Attentive provides industry-specific solutions for retail, e-commerce, travel, hospitality, food, beverage, entertainment, media, fitness, and wellness sectors. The platform supports international messaging across twenty countries and includes tools designed for compliance risk management. The system ensures message deliverability even during peak periods and offers specialized guidance through its customer success program. Performance metrics indicate that businesses using Attentive can achieve higher list growth, return on investment, and conversion rates.
Q. What level of support does Attentive offer?
Attentive offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
