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Microsoft Azure
5
1.2K
4
626
3
69
2
9
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Desktop virtualization platform to enable remote access
Table of Contents
Microsoft Azure - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Microsoft Azure overview


Based on 1955 verified user reviews
What is Microsoft Azure?
Microsoft Azure is a virtual machine solution offering key features such as deployment management, secure data storage, backup and recovery, access controls and permissions, and cloud computing, among others.
Who uses Microsoft Azure?
By industry, Microsoft Azure reviewers are most commonly professionals in information technology and services (21%). The most frequent use case for Microsoft Azure cited by reviewers is application development (42%).
What do users say about Microsoft Azure pricing?
Some users report that Azure’s flexible pricing and pay-as-you-go model help them manage costs, and reviewers appreciate free trials and credits. However, some reviewers find pricing complex, unpredictable, and say certain services are expensive compared to competitors.
What are the most popular integrations for Microsoft Azure?
The Microsoft Azure integrations most frequently cited by reviewers are: Microsoft 365 (a document management product rated 4.9 out of 5 for its integration with Microsoft Azure), Citrix Workspace (a remote work product, 4.3), and GitHub (an application development product, 4.9).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Pricing
Security and Access Control
Deployment
Integrations
Performance and Speed
Difficult initial setup
Microsoft Azure’s user interface
Microsoft Azure review summaries overview


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.6
Ease of use
4.2
Customer support
4.2
Reviews sentiment
What do users say about Microsoft Azure?
Users say Microsoft Azure offers a broad range of cloud services, strong integration with Microsoft products, and robust security features, making it suitable for businesses of all sizes. They appreciate its scalability, resource management tools, and flexible deployment options, which help streamline IT operations and reduce hardware costs.
Reviewers report that Azure’s pricing can be complex and sometimes higher than competitors, and they find the platform’s learning curve steep, especially for beginners. They indicate that customer support is inconsistent, and navigating the interface or resolving bugs can be challenging without technical expertise.
Select to learn more
Who uses Microsoft Azure?
Based on 1,955 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Microsoft Azure's key features
GetApp's analysis of 207 verified user reviews collected between July 2021 and October 2024 identifies Microsoft Azure's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Microsoft Azure's Backup and Recovery capabilities. They highlight the ease of setting up automated backup schedules, the ability to restore data quickly, and the flexibility in selecting storage accounts and retention guidelines. Users value the secure and cost-effective data protection, disaster recovery options like Geo-replication and Fail-over clustering, and the ability to test recovery strategies. They also mention the support for multiple platforms and the unified platform for backing up data from various sources. Of the 39 Microsoft Azure users who gave detailed accounts of their use of Backup and Recovery, 100% rated this feature as important or highly important.
Users report that Microsoft Azure provides secure data storage solutions with encryption at rest and in transit. They appreciate the variety of storage options like Azure Blob Storage, Azure Files, and Azure Disk Storage, and the access control mechanisms to protect data. Reviewers value the compliance certifications, regular security updates, and the ability to scale and backup data easily. They also mention the high availability and disaster recovery options provided by Azure's global network of data centers. Of the 23 Microsoft Azure users who gave detailed accounts of their use of Secure Data Storage, 100% rated this feature as important or highly important.
Reviewers indicate that Microsoft Azure's Deployment Management simplifies and automates the process of releasing updates and new versions of applications. They appreciate the range of deployment tools like Bicep, ARM templates, PowerShell, and Terraform. Users find the integration with Azure DevOps and the ability to manage deployment slots and automated testing valuable. They also highlight the ease of deploying applications, managing configurations, and the flexibility in automating deployment processes. Of the 45 Microsoft Azure users who gave detailed accounts of their use of Deployment Management, 100% rated this feature as important or highly important.
Users report that Microsoft Azure's Access Controls/Permissions provide robust security and access management options. They appreciate the role-based access control (RBAC) system, which allows them to assign specific roles and permissions to users and groups. Reviewers value the granular control over access policies, the ability to monitor and audit user access, and the compliance with security and regulatory standards. They also mention the ease of managing permissions and controlling access to resources. Of the 88 Microsoft Azure users who gave detailed accounts of their use of Access Controls/Permissions, 99% rated this feature as important or highly important.
Reviewers feel that Microsoft Azure offers comprehensive data security features. They highlight the built-in security controls, compliance certifications, and encryption methods for data at rest and in transit. Users appreciate the advanced security capabilities like multi-factor authentication, identity management, and access control. They also mention the importance of data security for compliance with government policies and the peace of mind provided by Azure's security measures. Of the 81 Microsoft Azure users who gave detailed accounts of their use of Data Security, 99% rated this feature as important or highly important.
Users report that Microsoft Azure's Cloud Computing services are highly scalable and flexible. They appreciate the wide range of services, including virtual machines, storage, networking, and databases. Reviewers highlight the ease of deploying and managing applications, the integration with other Microsoft products, and the global network of data centers. They also value the cost efficiency, reliability, and security of Azure's cloud computing platform. Of the 95 Microsoft Azure users who gave detailed accounts of their use of Cloud Computing, 96% rated this feature as important or highly important.

Jerry L.
Owner
connor q.
Team Lead
Lucas B.
IT Service Desk Analyst
Cátia M.
Servicenow consultant
All Microsoft Azure features
Features rating:
Microsoft Azure alternatives
Microsoft Azure pricing
Pricing plans
Pricing details:
User opinions about Microsoft Azure price and value
Value for money rating:
To see what individual users think of Microsoft Azure's price and value, check out the review snippets below.

Jessica S.
Admin
Lucas B.
IT Service Desk Analyst
Microsoft Azure integrations (6)
Integrations rated by users
We looked at 1,955 user reviews to identify which products are mentioned as Microsoft Azure integrations and how users feel about them.
Integration rating: 4.9 (21)
“Nahtlose Intergration in M365 inkl AD Anbindung”

Christoph D.
Head of Project Management Office
Integration rating: 4.3 (20)
Integration rating: 4.7 (19)
Integration rating: 4.7 (12)
Integration rating: 4.8 (9)
Integration rating: 4.6 (8)
“Zurverfügungstellung Reports aus den vorhandenen Daten anhand der M365 Technologie sowie einfache Anpassbarkeit bzw Erweiterung”
“Lakehouse pointing to DB”

Christoph D.
Head of Project Management Office
Microsoft Azure customer support
What do users say about Microsoft Azure customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Microsoft Azure customer support.
A fair number of users highlight Azure's customer support as responsive, knowledgeable, and effective in resolving issues.
Multiple users appreciate the availability of community forums and 24/7 support, which help address questions and technical problems quickly.
A number of users report slow response times and difficulty reaching support, especially without a premium plan.
Certain users find support inconsistent, sometimes unhelpful, and note that resolving complex issues can require multiple follow-ups.
Support options
Training options
To see what individual users say about Microsoft Azure's customer support, check out the review snippets below.
“The few times we’ve run into issues, the customer support has been incredibly helpful”
Zachary C.
Clinical Integration
Microsoft Azure FAQs
Q. What is Microsoft Azure used for?
Microsoft Azure is a cloud computing platform designed to help organizations run virtual desktops and applications in the cloud. It offers businesses with built-in migration tools, which enables administrators to migrate remote desktop services (RDS) and Windows server desktops to various devices including smartphones, tablets and computers. Supervisors can utilize the PowerShell framework to configure host pools, create application groups, and assign users to a relevant application group. Microsoft Azure lets IT teams virtualize and optimize Office 365 ProPlus to run in multi-user virtual scenarios. Administrators can use the built-in delegated access functionality to assign roles and capture diagnostic information for identifying and resolving system failures. Microsoft offers a REST API, which lets businesses integrate the system with several third-party platforms such as Citrix, VMware, 10ZiG, Cloudhouse, and more. It also allows supervisors to collaborate with business associates by granting them access to edit changes on virtual desktops.
Q. Does Microsoft Azure support mobile devices?
Microsoft Azure supports the following devices:
iPad, Android, iPhone
Q. What level of support does Microsoft Azure offer?
Microsoft Azure offers the following support options:
FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat


















