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BlackBerry CylancePROTECT

4.6
(63)

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Threat detection and endpoint protection platform

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BlackBerry CylancePROTECT Pricing, Features, Reviews and Alternatives

BlackBerry CylancePROTECT FAQs

Q. What type of pricing plans does BlackBerry CylancePROTECT offer?

BlackBerry CylancePROTECT has the following pricing plans:
Starting from: 5.99/month
Pricing model: Subscription

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Q. Who are the typical users of BlackBerry CylancePROTECT?

BlackBerry CylancePROTECT has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does BlackBerry CylancePROTECT support?

BlackBerry CylancePROTECT supports the following languages:
English

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Q. Does BlackBerry CylancePROTECT support mobile devices?

BlackBerry CylancePROTECT supports the following devices:
Android, iPad, iPhone

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Q. Does BlackBerry CylancePROTECT offer an API?

No, BlackBerry CylancePROTECT does not have an API available.

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Q. What level of support does BlackBerry CylancePROTECT offer?

BlackBerry CylancePROTECT offers the following support options:
Chat

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BlackBerry CylancePROTECT product overview

Price starts from

5.99

Per month

What is BlackBerry CylancePROTECT?

BlackBerry Protect is a cloud-based endpoint protection platform designed to help enterprises detect threats and protect devices from data breaches, grayware, and fileless malware attack. Features include role-based access control, real-time statistics, troubleshooting, and script whitelisting.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

Documentation
Webinars

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Starting from

5.99

Per month

Free plan
Free trial
Pricing range

Starting from

10

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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BlackBerry CylancePROTECT pricing information

Value for money

4.5

/5

63

Starting from

5.99

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

BlackBerry CylancePROTECT features

Functionality

4.4

/5

63

Total features

23

5 categories

Most valued features by users

Activity Dashboard
Alerts/Notifications
Access Controls/Permissions
Activity Tracking
Real Time Data
Anti Virus
Application Security
Device Management

BlackBerry CylancePROTECT users reviews

Overall Rating

4.6

/5

63

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.88/10
Rating distribution

5

4

3

2

1

46

10

6

0

1

Pros
Our compliance team has been happy, and the coverage is comforting to the security management.
THe ease of use and updating agent so seamless.
Easy to deploy and manage policies across 1000s of assets in the corporate network. Has coverage for various OS platforms, including Windows, Linux, and macOS.
Cons
Some users report problems with support. They have problems because it is necessary for the support to have more information (more technical notes are missing).
You can't quarantine the actual device if it gets hit by a nasty; you need to rely on your network infrastructure hw and/or sw to block the device/user.
It can sometimes be a bit overzealous, quarantining legitimate tools and files that seem suspicious just because it's not in their database or otherwise "PUP.
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Brian F.

Construction, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Ignore the marketing hype, for endpoint protection this is the real deal

Reviewed 4 years ago

I have a significant number of users out in the field with limited or no edge protection, so a cloud based endpoint solution is an obvious first step. With a traditional AV client that includes web filtering, which we also have, I would consider those endpoints EXTREMELY vulnerable. Even with excellent email filtering, which we also have, there are just too many things that can go horribly wrong. With three years experience and NO compromised endpoints, I can focus on other security layers instead of faffing around fixing endpoints.

Pros

In the three years we've been protecting our endpoints with CylancePROTECT, we have had ZERO incidents across ~250 endpoints. I have tested the Cylance client against true zero day attacks, not recognized on VirusTotal, shared with me by an MSP friend. He has had many clients compromised by ransomware, several more than once, with nuke/pave/restore for the entire organization being the typical response. When I throw attacks against old-build agents, and those attacks are obliterated, it helps me sleep better at night. I don't see these attacks in my environment, hence the testing. The endpoint is the focus of the last line of defense, so PROTECT is critical in my security posture.

Cons

In comparison to traditional signature-based (useless) AV, CylancePROTECT and CylanceOPTICS seems expensive. That's why my MSP pal doesn't have his SMB clients on this product, they can't comprehend the value proposition of something so different to what they're familiar with. I guess that's why the marketing initiatives can seem a little over the top, it's hard to get the idea across when some hater says "doesn't detect EICAR!"

DM
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Dhanushka M.

Management Consulting, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BlackBerry CylancePROTECT: An Impressive Cybersecurity Solution

Reviewed 18 days ago

In overall, BlackBerry CylancePROTECT is a powerful and reliable cybersecurity solution. It offers robust protection against malware and other threats, and the AI-driven engine ensures efficient detection and blocking of emerging threats. Its user-friendly interface makes it easy to manage and customize, although the cost and support could be improved.

Pros

BlackBerry CylancePROTECT is an excellent cybersecurity solution that provides powerful protection against malware and other threats. Its AI-driven engine is highly efficient and can detect and block emerging threats quickly and accurately. The user-friendly interface makes it easy to navigate and manage the system, and it's well-suited for both small businesses and larger enterprises.

Cons

BlackBerry CylancePROTECT can be expensive for some businesses, and the support team can be slow to respond to queries. Additionally, the system can be difficult to customize for some users.

BS
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Brendan S.

Nonprofit Organization Management, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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CylanceProtect was great. Blackberry Protect? Not so much.

Reviewed 2 years ago
Pros

CylanceProtect was by all accounts, the best endpoint protection on the market. It provided outstanding protection for all our Windows and Mac endpoints.

Cons

Since Blackberry bought them in 2019, the "merging" of the two companies has been clumsy. The Cylance website dashboard was clean and somewhat easy to use. The Blackberry website looks like it was designed by someone who still uses a Blackberry mobile phone. Mac OS Big Sur is being released this week, and the endpoint client for it (that really should have been released with Catalina) is still not available. False positives for Adobe CS updates seem endless. I'll be looking at alternative options when our licensing expires next summer.

SR
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Simha R.

Financial Services, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Script Blocking and Machine Learning is CylancePROTECT's Strength

Reviewed 5 months ago

Very pleased.

Pros

Easy to deploy and manage policies across 1000s of assets in the corporate network. Has coverage for various OS platforms, including Windows, Linux, and macOS. Can perform bulk quarantine across all hosts for a known threat. Whitelist or exclusion is easy to setup. A user friendly console for reporting and oversight dashboard for threat trends and malware families.

Cons

Some times results in false positive for the script module and could get tricky to manage exceptions if one is not fully aware of the gaps they can introduce by simply whitelisting system paths where most malware run. Could include real-time sandbox capabilities like other competing products in the market

CB
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Chris B.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This product will save your backside!

Reviewed 10 months ago

Extremely positive. We recommend using a MSSP to help manage the product (EDR service) for best protection.

Pros

Very easy to deploy the application to endpoints, cloud management is easy to use and mange deployment. The product is very configurable to customize to your needs. Malware detection and removal is outstanding.

Cons

Trying to configure the policies on your own can be a challenge, be sure to acquire the product from a MSSP to ensure you set it up right and have ongoing support.

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