BlackBerry Protect Features

BlackBerry Protect

Threat detection and endpoint protection platform

4.58/5 (60 reviews)

Competitor Feature Comparison

AI/Machine Learning
Access Controls/Permissions
Activity Dashboard
Activity Monitoring
Activity Tracking
Alerts/Notifications
Anti Virus
Application Security
Behavioral Analytics
Data Security
Device Management
Endpoint Management
Endpoint Protection
Event Tracking
IOC Verification
Incident Management
Intrusion Detection System
Monitoring
Network Security
Password Management
Privileged Account Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Remote Monitoring & Management
Server Monitoring
Threat Response
VPN
Virus Definition Update
Vulnerability Protection
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting
Whitelisting/Blacklisting
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AI/Machine Learning
Access Controls/Permissions
Activity Dashboard
Activity Monitoring
Activity Tracking
Alerts/Notifications
Anti Virus
Application Security
Behavioral Analytics
Data Security
Device Management
Endpoint Management
Endpoint Protection
Event Tracking
IOC Verification
Incident Management
Intrusion Detection System
Monitoring
Network Security
Password Management
Privileged Account Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Remote Monitoring & Management
Server Monitoring
Threat Response
VPN
Virus Definition Update
Vulnerability Protection
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting
Whitelisting/Blacklisting
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AI/Machine Learning
Access Controls/Permissions
Activity Dashboard
Activity Monitoring
Activity Tracking
Alerts/Notifications
Anti Virus
Application Security
Behavioral Analytics
Data Security
Device Management
Endpoint Management
Endpoint Protection
Event Tracking
IOC Verification
Incident Management
Intrusion Detection System
Monitoring
Network Security
Password Management
Privileged Account Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Remote Monitoring & Management
Server Monitoring
Threat Response
VPN
Virus Definition Update
Vulnerability Protection
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting
Whitelisting/Blacklisting
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Mobile apps

iOS App


2 reviews

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

BlackBerry Protect Feature Reviews

25 reviewers had the following to say about BlackBerry Protect's features:

John D.

Small footprint anti-virus that works well against know threats and zero-day attacks as well.

2018-07-06

Easy to manage from anywhere due to the cloud management interface.

Pros

Direct integration with SIEMs such as Splunk and Logrhythm.

Cons

Reported were recently revamped and a good degree of the filtering was removed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
John B.

Very good product. Easy to use. Tad expensive but worth it.

2017-09-08

Pros

Management is web based and easy to control\waive for users.

Cons

Cylance is more $$ but worth it for the protection, it provides and ease of use. They are coming out with a home version but not fully there. It would be nice to have this offered for home users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Robert G.

Effective, maybe a little too aggressive out of the box.

2020-09-22

Our compliance team has been happy, and the coverage is comforting to the security management. It's proven effective (if a little overbearing) in our environment with fairly minimal disruption to end-users after some tuning.

Pros

I appreciate the robust reporting available.

Cons

It interfered with some MS Azure monitoring tools, SolarWinds, and decided to brick SQL Management Studio for a few users.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Lisa W.

Endpoint protection with AI

2019-08-12

Pros

Cylance is extremely easy to install and manage.

Cons

Would like to see more reporting flexibility.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Heidi T.

We have not gotten any viruses or Malware since we set this up on our network.

2018-11-14

Great experience, haven't had any problems or issues on our network since it was implemented.

Pros

Quiet software that runs in the background and has no daily or weekly scans which tie up valuable working time.

Cons

Errs on the side of caution, especially with password management software but that's not necessarily a bad thing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stella P.

CylancePROTECT is ideal to eliminate threats (virus, spam)

2018-12-21

We manage to eliminate and maintain our devices free of all types of threats and at a considerably low cost. Cylance works perfectly to block and eliminate viruses and spam. It is very fast and scalable.

Pros

We had no delay at the time of installing CylancePROTECT.

Cons

Some users report problems with support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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corina p.

Primal application to detect and prevent attacks in your organization.

2018-03-09

I do not have negative aspects, since it is a very well elaborated software, with guarantees of feasibility and adaptation in each company.

Pros

* Its compact and user-friendly system can be integrated with third-party applications for the administration or maintenance of network units

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
James S.

Has saved me TONS of HOURS yearly in protecting networked devices from viruses and trojans!

2018-01-09

Pros

The Admin GUI is a breeze to navigate through and get reports along with quarantining anything new.

Cons

You can't quarantine the actual device if it gets hit by a nasty; you need to rely on your network infrastructure hw and/or sw to block the device/user.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Banking company, 51-200 employees)

Replaced dated security with Cylance and glad we did.

2018-04-19

We were able to displace TrendMicro Deep Security as we were having trouble with it. We have a reduced amount of administration that is required with this product and all is good.

Pros

Once you get the management side of it laid out, it is really easy to work with and monitor.

Cons

It can be cumbersome to get everything configured and marked as OK/Safe depending on what the item is. Scripts are difficult to allow on a global bases and require more administration effort than they should.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Government Administration company, 51-200 employees)

Awesome product!

2019-04-15

We suffered a Ransomware attack a year ago. Since we began using Cylance, we feel much safer. The predictive technology that is in use is amazing, and we never realized how much "stuff" was actually on our network that could be harmful.

Pros

Cylance is very easy to install and scripts are available to make this easier.

Cons

I think the software is one of the best products we have used and I have no real complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jim H.

Best Endpoint Protection On The Market

2018-07-16

Endpoint protection and easy solutions for virus, malware, and ransomware infections.

Pros

The service allows for us to block incoming trojans, protect our data, and efficiently monitor any machine's situation.

Cons

I would like to see a the service not view so many false positives (pretty much any tool that manages hard drive space is flagged) and the option to deploy via a few more methods would be nice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tejas G.

Great AI based product for threat protection.

2018-10-02

This endpoint protection might help to prevent a zero day attack because of its machine learning approach and ability of artificial intelligence which is a big thing as no other threat protection product can do that

Pros

The best part is it works independent of signatures! It is capable of detecting and quarantining malware's in open as well as isolate networks without continues signature updates. Its compatible with Windows and Mac OS.

Cons

At the time I was doing vulnerability scan during which I was trying to gain the root access of particular host, the Cylance threat prevention which was running on that host, failed to detect the root access and did not block the scan which is not good as other endpoint protections like Symantec could have been be able to do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Brendan S.

CylanceProtect was great. Blackberry Protect? Not so much.

2020-11-11

Pros

CylanceProtect was by all accounts, the best endpoint protection on the market. It provided outstanding protection for all our Windows and Mac endpoints.

Cons

The Cylance website dashboard was clean and somewhat easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Sebastien E.

Comprehensice enterprise protection

2019-05-23

Pros

I like being able to manage and monitor suspicious activity or whitelist for all the machines that I admin.

Cons

Took a little while to tune in order to not block too many things. Some apps required help from support and took a few days to figure out why they were blocked.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

Easy to implement, valuable endpoint security software

2018-01-15

in times of ransomware and increasing security breaches, I have gained an additional bit of 'peace of mind' when it comes down to antivirus software and blocking zero-day attacks

Pros

Another thing I like: the product will need an update from time to time, but not as often as a traditional AV.

Cons

some features could be improved, e.g. notifications when actions are taken.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Douglas G.

Cylance works

2018-12-12

Pros

This is a very light platform product in my experience.

Cons

I wish the user interface was a little easier to use.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ed A.

Cylance offers a bold new way to think about AV and malware protection. Amazing

2017-06-01

Great approach and concept. No need to constant connection is great

Pros

I like that their is no need for regular connected updates of the software, av files or other data files. Great approach to protection.

Cons

It is hard to grasp that the Cylance approach is as effective as the traditional approach. Also, I have not seen the pricing model

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ross W.

Leaves something to be desired

2019-12-03

Heuristic AV sounds good on the surface, but in practice it means way too many false positives which can be just as annoying as minor malware.

Pros

Simple to configure, nice dashboard. Mac & Windows support helps cover all devices.

Cons

Lots of false positives, hasn't caught anything notable. Can be frustrating to always be managing the whitelist.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Sean B.

Great AntiVirus product that takes some configuration

2019-03-28

Cylance has been a great product for us. It's done a great job catching potentially malicious programs and processes. The oversight with the console is also very useful.

Pros

The console is really easy to use and the device policies are highly configurable.

Cons

The process for putting in waivers for memory protection and execution control is a bit confusing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Brian F.

Ignore the marketing hype, for endpoint protection this is the real deal

2019-05-07

With a traditional AV client that includes web filtering, which we also have, I would consider those endpoints EXTREMELY vulnerable.

Pros

In the three years we've been protecting our endpoints with CylancePROTECT, we have had ZERO incidents across ~250 endpoints. I have tested the Cylance client against true zero day attacks, not recognized on VirusTotal, shared with me by an MSP friend. He has had many clients compromised by ransomware, several more than once, with nuke/pave/restore for the entire organization being the typical response. When I throw attacks against old-build agents, and those attacks are obliterated, it helps me sleep better at night. I don't see these attacks in my environment, hence the testing. The endpoint is the focus of the last line of defense, so PROTECT is critical in my security posture.

Cons

In comparison to traditional signature-based (useless) AV, CylancePROTECT and CylanceOPTICS seems expensive. That's why my MSP pal doesn't have his SMB clients on this product, they can't comprehend the value proposition of something so different to what they're familiar with. I guess that's why the marketing initiatives can seem a little over the top, it's hard to get the idea across when some hater says "doesn't detect EICAR!"

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Christopher K.

User review

2018-11-06

Pros

utilizes minimal resources on my machine, easy to use to scan documents, install and maintenance is easy

Cons

sometimes hard to tell if it is working, sometimes it blocks needed software and it is pain to allow it through

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan M.

Cylance is one of the best malware protection tools for small businesses

2019-05-31

Cylance ensures that each endpoint is fully protected and allows easy whitelisting for anything it gets too grabby with.

Pros

Cylance is very, very thorough in regards to what kinds of applications are allowed to exist and execute on your endpoints. Not only does it ensure files are secure, it also monitors processes to make sure they don't run rogue and start executing dangerous code that would cause problems, such as a Stack Pivot.

Cons

It can sometimes be a bit overzealous, quarantining legitimate tools and files that seem suspicious just because it's not in their database or otherwise "PUP"

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dave B.

Best I have ever used

2017-05-17

Stopped viruses cold

Pros

That's the first time in over a decade I've been able to say that

Cons

Nothing I can think of. They do like to have VARs sell it, but Insight sells it now. Year two I am trying to switch over to my primary vendor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Delys C.

quiet in regards to the safety of my equipment

2018-06-25

tranquility security and protection at low cost

Pros

ease at the time of download constant maintenance in security and protection of equipment protecting them from constant threats of viruses, accessible and competitive value

Cons

In fact, my experience has been of total satisfaction until now we have had the protection offered by the software without presenting any flaw

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer & Network Security company, 201-500 employees)

Great enterprise endpoint security solution

2018-05-27

Pros

CylancePROTECT is cloud managed and eases the administration tasks when having hundreds or thousands of assets to configure/check.

Cons

Maybe the notifications might be improved when something happens and needs your attention.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more