App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Employee Navigator
5
119
4
51
3
8
2
3
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Benefits, HR & compliance software for insurance brokers
Table of Contents
Is this product right for your business?
Find out with a
Employee Navigator - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Employee Navigator overview
Based on 181 verified user reviews
What is Employee Navigator?
Employee Navigator is a benefits administration solution offering key features such as online benefits enrollment and employee benefits administration, among others.
Who uses Employee Navigator?
By industry, Employee Navigator reviewers are most commonly professionals in insurance (51%). The most frequent use case for Employee Navigator cited by reviewers is benefits administration (90% of reviewers).
Starting price
Alternatives
with better value for money
Pros & Cons
Employee Enrollment
Employee Management
Integrations
Payroll Integration
Employee Navigator’s user interface
Employee Navigator review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.4
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about Employee Navigator?
Reviewers appreciate Employee Navigator for its user-friendly platform, streamlined employee management, and efficient benefits enrollment processes. They find it easy to integrate with payroll systems, customize for various client needs, and access robust customer support, which helps reduce manual work and administrative errors. Most indicate the pricing is affordable and offers good value for small and mid-sized businesses. They report that the intuitive interface makes navigation simple for both HR teams and employees, with quick access to benefit information and reporting tools. Some mention limitations in reporting customization and occasional minor issues, but say support resolves problems promptly.
Select to learn more
Who uses Employee Navigator?
Based on 181 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Employee Navigator's key features
Most critical features, based on insights from Employee Navigator users:
All Employee Navigator features
Features rating:
Employee Navigator alternatives
Employee Navigator
Starting from
No pricing info
BambooHR
Starting from
10
/user
Per month
Paycom
Starting from
No pricing info
Paylocity
Starting from
No pricing info
Employee Navigator pricing
Pricing plans
Pricing details:
Enhanced
No pricing info
Features included:
- ACA Reporting
- Basic Enrollment
- Benefits Communication
- Modern Carrier
- Plus $500/Yr Support
- TPA & Payroll Integrations
Enhanced Plus
No pricing info
Features included:
- 834 EDI Files*
- ACA Reporting
- Basic Enrollment
- Benefits Communication
- Modern Carrier
- Plus $500/Yr Support
- Third Party Apps
- TPA & Payroll Integrations
Elite
No pricing info
Features included:
- 834 EDI Files*
- ACA Reporting
- Basic Enrollment
- Benefits Communication
- Enrollment Assistance Tool
- Modern Carrier
- New Hire Onboarding
- Plus $750/Yr Support
- PTO & Vacation Tracking
- Recurring Task Management
- Third Party Apps
- TPA & Payroll Integrations
Platinum
No pricing info
Features included:
- $0 PEPM for 834 EDI
- 834 EDI Files*
- ACA Reporting
- Basic Enrollment
- Benefits Communication
- Enrollment Assistance Tool
- Modern Carrier
- New Hire Onboarding
- Plus $750/Yr Support
- Priority Phone Support
- PTO & Vacation Tracking
- Recurring Task Management
- Third Party Apps
- TPA & Payroll Integrations
User opinions about Employee Navigator price and value
Value for money rating:
To see what individual users think of Employee Navigator's price and value, check out the review snippets below.
Emily C.
VP of HR
Dawn L.
Practice Administration
Employee Navigator integrations (2)
Integrations rated by users
We looked at 181 user reviews to identify which products are mentioned as Employee Navigator integrations and how users feel about them.
Integration rating: 4.6 (31)
“Hard to set up and costly, but great to have QuickBooks reporting connected to Paylocity for Payroll.”
“Our entire HR/Benefit/Payroll suite is housed in Paylocity so the ClearCo integration was amazing to have automation from ATS to flow into Paylocity to save time for our team.”
Katie V.
HR Generalist
Integration rating: 4.4 (6)
Integration rating: 5.0 (4)
Integration rating: 4.5 (2)
Employee Navigator customer support
What do users say about Employee Navigator customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Employee Navigator customer support.
Widely noted by reviewers, Employee Navigator's customer support team is friendly, knowledgeable, and highly responsive.
A significant portion of users report quick answers, often within hours, with escalation handled efficiently if needed.
A number of users appreciate being able to easily contact support by phone or email and speak with a live person.
Multiple users highlight that support staff are proactive, helpful, and dedicated to resolving issues promptly.
Support options
Training options
To see what individual users say about Employee Navigator's customer support, check out the review snippets below.
“Their help desk system is run very well and you typically have an answer back within 24 hours, or at least a follow-up if the issues is still being researched.”
Lisha B.
Benefit Systems Analyst
“The overall experience is wonderful, excellent customer service, connects direct to the HRIS and Insurance platform saving hours of manual labor hours for me.”
Victoria W.
Human Resources Generalist
Employee Navigator FAQs
Employee Navigator has the following typical customers:
Mid-size Business, Small Business, Freelancers, Large Enterprises
These products have better value for money
Q. What is Employee Navigator used for?
Employee Navigator is a benefits administration, HR and compliance software for insurance brokers and their clients which features new hire onboarding, time off tracking and asset tracking technology, plus integrated payroll. Incorporating an ACA dashboard, HRIS and agency management tools, alongside online enrollment, carrier and payroll reporting and HR and benefit communication functionality, Employee Navigator aims to deliver a comprehensive HR solution.
Q. Does Employee Navigator support mobile devices?
Employee Navigator supports the following devices:
Android, iPad, iPhone
Q. What level of support does Employee Navigator offer?
Employee Navigator offers the following support options:
Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum
