FractalScan Surface Reviews

The tool automatically monitors for changes in the security posture of the assets under management. This tool automatically scans and explores the domain and subdomains, and other DNS records for items to monitor, and then automatically scans these assets for known vulnerabilities, versions, and highlights common security misconfigurations and items you may overlook, such as ensuring strict transport security is enforced. The support team has been great to work with. It was entirely painless to get set up and have a huge breadth of monitoring and awareness, right from the start with very little effort or time required. For the money, you get a lot of visibility, depth, notifications, and value out of the product. I'm very glad we are using it.

The product does a good job of showing you changes over time, but (and this is really minor) it would be useful to keep the history of a previously mitigated vulnerability/risk to know exactly what it was mapped to.

Ease of setup, ease of use, auto update, very little to do

Manual rescan is part of a higher subscription level, which could be annoying for some, but an overnight rescan is more than suitable for our organisation

Setup for this tool took only minutes and the results returned were much more accurate and relevant than other tools we tried.

The tool appears to be lacking in some integrations but is a good standalone product.

Overall, the tool is easy to navigate and requires no prior training to be understood.

The graph tab is confusing and difficult to use/interpret. It feels a little unnecessary and clunky. Something like dropdown menus might work a little better for expanding sections.

Domain based scanning with effective reporting and reliable results.

Out of the box integrations with ticketing solutions would be nice.

Simplicity - give it a domain and it will find out what it can about subdomains, related domains and any issues it identifies with them.

FractalScan sometimes identifies unrelated domains as being related, so there is some clean up of the discovery required.

FractalScan Surface provides a compact and concise overview of vulnerabilities that have been identified on our assets. It is important for teams to be able to understand the issue, prioritise remediation activities and focus on removing vulnerabilities from our estate....this tool enables all of this and has proven to find vulnerabilities that other tools do not.

There is nothing of note at the moment that causes us to dislike the FractalScan Surface product

It's simplicity and ease of set up - you get extensive results just from entering one domain name

Some of the language is tech heavy - it could be dumbed down just a little for the non expert user

FractalScan Surface delivers an exceptional experience, principally by enhancing our understanding of customers' digital assets. The platform's intuitive interface facilitates a user-friendly experience that our team appreciates. This, in turn, allows us to proactively identify vulnerabilities and address them before they escalate. We've found the platform to be markedly superior to its market counterparts in terms of capability and efficiency. Integration into our existing business processes was seamless, minimising any potential operational interruptions.

There are no cons to mention as the platform has met and exceeded our specific requirements for cyber security analysis and client service.

Fractal scan is easily onboarded and provides access to useful data almost immediatley.

Initially we had some suggestions which the dev team have made implemented which has made the tool and its reporting much easier to action.

Very simple and easy way to get a overview of external surfaces of exposed endpoints.

Not really, even during our initial period of use new features have been added to a constantly evolving product.

What I appreciate the most about FractalScan is the level of accuracy this platform provides while maintaining a passive approach to data collection. As someone who works in technical sales and consulting, I have a lot of clients working with products in this space. The common problem is the overwhelming amount of results and the operational overhead required to make those results actionable. FractalScan's unique solution provides results that are immediately accurate and actionable.

The current public API is lacking some key features to support full process integration. While this is what I like least about the current product, I do have to add that this "complaint" will not last long. The FractalScan team takes feedback very seriously and actively work to dev the gaps that their customers highlight. While this is current gap, I do not foresee this being a gap much longer.