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Gatekeeper
5
54
4
24
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based tool for contract and vendor management.
Table of Contents
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Gatekeeper - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Gatekeeper overview
What is Gatekeeper?
Gatekeeper is a cloud-based vendor and contract management platform that helps businesses handle contract renewals, receive automated alerts of key dates, store files and messages, monitor risk, and more. The platform offers a suite of reporting, collaboration, and alert tools, allowing users to optimize vendor and contract management. Gatekeeper provides a touchless contract module that facilitates self-service contract creation and execution at scale, while the eNegotiate module provides a dedicated template clause library and Word redline solution. Additionally, its workflow engine digitizes and automates contract processes, and the AI Extract tool turns fragmented legacy contracts into digital records.
Starting price
Alternatives
Gatekeeper’s user interface
Gatekeeper review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.4
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about Gatekeeper?
Reviewers appreciate Gatekeeper’s responsive and proactive customer support, noting that the team listens to feedback and frequently implements requested improvements. They find the onboarding and ongoing assistance helpful, with support available through multiple channels and quick implementation times. Some mention that knowledge articles can be hard to relate to personalized setups, but most feel well-supported overall.
Users indicate Gatekeeper streamlines contract and supplier management, offering flexible workflows and dashboards for tracking progress and automating manual tasks. They say workflow customization is valuable, though some find setup challenging and report a learning curve with advanced features.
Select to learn more
Who uses Gatekeeper?
Based on 80 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Gatekeeper's key features
Most critical features, based on insights from Gatekeeper users:
All Gatekeeper features
Features rating:
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Gatekeeper pricing
Pricing plans
Pricing details:
Pro
No pricing info
Features included:
- Executive Dashboard
- Reporting Suite
- Integrated Chat or Messaging
- Compliance Tracking
- Audit Management
- Google & Office365 Integration
- 100 Custom Fields
- Clause Library
Enterprise
No pricing info
Features included:
- API
- Branded Reports
- SAML
- Single Sign-on
- Okta and Onelogin
- Role Based Access Control
- Just-In-Time Provisioning for SSO
- Custom Terms of Services
Custom
No pricing info
Features included:
- Unlimited Suppliers
- Unlimited Users
User opinions about Gatekeeper price and value
Value for money rating:
To see what individual users think of Gatekeeper's price and value, check out the review snippets below.
Kishore K.
Lead Software Engineering
Aiden J.
Public Relations Trainee
Gatekeeper integrations (21)
Integrations rated by users
We looked at 80 user reviews to identify which products are mentioned as Gatekeeper integrations and how users feel about them.
Integration rating: 4.0 (2)
“Zurverfügungstellung Reports aus den vorhandenen Daten anhand der M365 Technologie sowie einfache Anpassbarkeit bzw Erweiterung”
“Lakehouse pointing to DB”
Christoph D.
Head of Project Management Office
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
“I was able to institute total network rules for both outbound and inbound messaging that allowed me and my staff to send encrypted messages while out in the field.”
Eric M.
Fiduciary
Integration rating: 5.0 (1)
“Google Drive ti semplifica la vita in cattedra perché diventa il tuo archivio giuridico portatile: hai codici, leggi e sentenze sempre con te, su qualsiasi computer o telefono.”
Augusto C.
Docente di Diritto ed Economia
Gatekeeper customer support
What do users say about Gatekeeper customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Gatekeeper customer support.
Widespread user sentiment highlights Gatekeeper's responsive, knowledgeable, and friendly customer support team.
A significant portion of users value the proactive communication, quick issue resolution, and ongoing partnership from support.
Frequently reported by users, support is easy to contact via multiple channels and consistently goes above and beyond expectations.
Support options
Training options
To see what individual users say about Gatekeeper's customer support, check out the review snippets below.
“Also the customer support has been great from our account manager who is always on hand to help with enhancements.”
Karishma S.
Procurement
“They provide quick and knowledgeable support.”
Jessica H.
Corporate Compliance Specialist
“As a result of it being so configurable, in some cases the knowledge articles are difficult to relate to personalised set ups. ”
Tanya M.
Head of Operational Resilience
Gatekeeper FAQs
Gatekeeper has the following typical customers:
Small Business, Mid-size Business, Large Enterprises
These products have better value for money
Q. Does Gatekeeper support mobile devices?
Gatekeeper supports the following devices:
iPhone, iPad, Android
Q. What level of support does Gatekeeper offer?
Gatekeeper offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support
