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GlassHive
5
74
4
24
3
5
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sales and marketing platform for IT industry
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GlassHive - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
GlassHive overview
Based on 103 verified user reviews
What is GlassHive?
By industry, GlassHive reviewers are most commonly professionals in information technology and services (74%). The most frequent use case for GlassHive cited by reviewers is email marketing (67%).
What are the most popular integrations for GlassHive?
The GlassHive integrations most frequently cited by reviewers are: Microsoft Outlook (an email management product rated 4.6 out of 5 for its integration with GlassHive) and ConnectWise PSA (a managed service providers (MSP) product, 4.4).
GlassHive’s user interface
GlassHive review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.4
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about GlassHive?
Users report that GlassHive is intuitive and easy to use, with many appreciating its visually appealing interface and quick onboarding process. They value the responsive and knowledgeable customer support, saying their questions are addressed promptly and professionally, which helps them get the most out of the platform. They find campaign and email marketing features effective for tracking engagement and managing leads, and they like having marketing and CRM tools in one place.
Some say there is a learning curve, especially with frequent updates and new features, and they wish for more training resources. They mention occasional bugs, slow response times in the past, and desire more advanced features and customization options.
Select to learn more
Who uses GlassHive?
Based on 103 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
GlassHive's key features
Most critical features, based on insights from GlassHive users:
All GlassHive features
Features rating:
GlassHive alternatives
GlassHive
Starting from
99
/user
Per month
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Per month
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GlassHive pricing
Value for money rating:
Starting from
99
/user
Per month
User opinions about GlassHive price and value
Value for money rating:
To see what individual users think of GlassHive's price and value, check out the review snippets below.
Fernando F.
CEO - IT Consulting
Roman G.
Digital Media Specialist
GlassHive integrations (5)
Integrations rated by users
We looked at 103 user reviews to identify which products are mentioned as GlassHive integrations and how users feel about them.
Integration rating: 4.6 (16)
Integration rating: 4.4 (15)
“Essential for service workflow automation—alerts and tickets sync directly into our PSA, improving response times, technician accountability, and customer communication.”
“We use ConnectWise as our internal ticketing system and the integration with N-central allows us to have tickets created as issues are detected.”
Sean O.
Senior Cyber Security Engineer
Integration rating: 4.8 (8)
Integration rating: 3.7 (4)
Other top integrations
GlassHive customer support
What do users say about GlassHive customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of GlassHive customer support.
A significant portion of users highlight GlassHive's fast, real-time support and quick response to questions or concerns.
Widely noted by reviewers, the support team is knowledgeable, professional, and consistently provides helpful guidance.
Frequently reported by users, customer service is easy to contact via chat or calls and always available to assist promptly.
Support options
Training options
To see what individual users say about GlassHive's customer support, check out the review snippets below.
“They consistently provide real-time support, ensuring that any questions or concerns I have are addressed promptly and professionally.”
Therese C.
Account Executive
“I also love the support - anytime I need help or guidance, the chat team is available quickly with the right information.”
Alex R.
Client Executive
GlassHive FAQs
Q. What is GlassHive used for?
GlassHive assists businesses in the IT industry such as MSPs, MSSPs, VARs, and more. It caters to businesses of all sizes. It enables teams to manage marketing and sales efforts using intuitive tools, pre-built content, and insightful data.
Q. What level of support does GlassHive offer?
GlassHive offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum
