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LogMeIn Resolve
5
121
4
71
3
16
2
4
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified endpoint management for IT teams and MSPs.
Table of Contents
LogMeIn Resolve - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
LogMeIn Resolve overview
Based on 214 verified user reviews
What is LogMeIn Resolve?
Reviews for LogMeIn Resolve come from a wide variety of industries, including Information Technology and Services (15% of reviewers), Computer Software (9%), and Construction (6%). The most frequent use case for LogMeIn Resolve cited by reviewers is remote support (62% of reviewers).
What do users say about LogMeIn Resolve pricing?
Some reviewers feel LogMeIn Resolve offers reasonable value for smaller teams, and they appreciate affordable options for volume users. However, some users report rising costs with more licenses, recurring billing issues, and the lack of a free version.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Remote Support
Customer Support
User Interface
GoToAssist
Bugs and Issues
Connectivity and stability problems
LogMeIn Resolve’s user interface
LogMeIn Resolve review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.4
Ease of use
4.5
Customer support
4.2
Reviews sentiment
What do users say about LogMeIn Resolve?
Reviewers appreciate LogMeIn Resolve for its reliable remote support capabilities, allowing them to troubleshoot and resolve issues efficiently across various devices and locations. They find the software easy to use, with an intuitive interface that even non-technical users can navigate, and say it streamlines IT support and client assistance processes. They also value its integration with knowledge bases and the ability to manage multiple sessions simultaneously.
Users report that occasional bugs, connectivity issues, and lag can occur, often related to network speed rather than the software itself. Some feel the pricing is on the higher side and wish for more advanced reporting, analytics, and mobile device support.
Select to learn more
Who uses LogMeIn Resolve?
Based on 214 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
LogMeIn Resolve's key features
Most critical features, based on insights from LogMeIn Resolve users:
All LogMeIn Resolve features
Features rating:
LogMeIn Resolve alternatives
LogMeIn Resolve
Starting from
29
Per month
Atera
Starting from
129
/user
Per month
Freshservice
Starting from
19
/user
Per month
Freshdesk
Starting from
19
/user
Per month
LogMeIn Resolve pricing
Pricing plans
Pricing details:
User opinions about LogMeIn Resolve price and value
Value for money rating:
Of 20 reviews that provide robust commentary on LogMeIn Resolve's price and value, mention it in a positive light.
Some reviewers feel LogMeIn Resolve offers reasonable value for smaller teams or starter companies, especially when only a few licenses are needed. Users think the included features and ease of use justify the price for some, and they appreciate affordable options for volume users. However, some users report that costs rise quickly with additional licenses, making it less viable for larger teams. Reviewers indicate frustration with recurring billing issues, loss of features without price reductions, and the lack of a one-time payment option. Some users say the absence of a free version is a drawback.
, and
LogMeIn Resolve integrations (10)
Integrations rated by users
We looked at 214 user reviews to identify which products are mentioned as LogMeIn Resolve integrations and how users feel about them.
Integration rating: 3.3 (4)
“MS Teams am zentraler Punkt für Projekte, deren Planung und der Projektkommunikation”
Christoph D.
Head of Project Management Office
Integration rating: 5.0 (2)
Integration rating: 1.0 (1)
“It was mainly used to get asset data in. There are other methods available.”
Adam D.
IT Administrator
Integration rating: 3.0 (1)
“Nahtlose Intergration in M365 inkl AD Anbindung”
Christoph D.
Head of Project Management Office
Integration rating: 5.0 (1)
“Allow us to hold our meeting discussions virtually.”
Cleophus V.
Safety and Compliance Officer
LogMeIn Resolve customer support
What do users say about LogMeIn Resolve customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of LogMeIn Resolve customer support.
A large number of users highlight the 24/7 availability and prompt responses from customer support as a major benefit.
Common user feedback praises how easy it is to connect with support and quickly resolve technical issues.
A minority of users report slow or insufficient responses from customer support, especially when troubleshooting setup or new features.
Support options
Training options
To see what individual users say about LogMeIn Resolve's customer support, check out the review snippets below.
“Great customer service and prompt replies.”
Brian K.
Clinical Research Coordinator
“This definitely helps solves customer issues and allows us to help diagnose and resolve those specific issues.”
Hillel G.
Director of Implementation
“I feel so much stress has been taken form just by being able to manage every user and device without having to put on steel toes and walk to them, or get on a Zoom Call and try to walk someone through my troubleshooting process”
Donna L.
IT Manager
LogMeIn Resolve FAQs
LogMeIn Resolve has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is LogMeIn Resolve used for?
LogMeIn Resolve is a unified endpoint management platform built for IT teams and MSPs who need to proactively manage, secure, and support every device across their organization, without the clutter of disconnected tools or additional headcount. From automated patch management and real-time vulnerability remediation to remote support and helpdesk ticketing, Resolve brings everything into one intelligent platform. Built-in security and compliance controls provide unified oversight and policy enforcement from a single console, making it effortless to manage risk at scale. AI-powered diagnostics, automated ticket summaries, and a built-in knowledge base help technicians move from ticket to fix faster — and capture every resolution along the way.
Q. Does LogMeIn Resolve support mobile devices?
LogMeIn Resolve supports the following devices:
iPad, Android, iPhone
Q. What level of support does LogMeIn Resolve offer?
LogMeIn Resolve offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, Phone Support
