GuestPoint Features & Capabilities

GuestPoint

Sage Construction Suite

Rentler

Simplify your operations, manage and grow your revenue, and create great guest experiences with GuestPoint Property Management System. Our complete range of software and services means we have everything you need for success.

Access Controls/Permissions

Activity Dashboard

Alerts/Notifications

Availability Management

Billing & Invoicing

Booking Management

Booking Notes

Built-in Accounting

Calendar Management

Calendar Sync

Channel Management

Credit Card Processing

Customer Database

Customer History

Customer Support

Customizable Reports

Customizable Templates

Data Import/Export

Data Synchronization

Discount Management

Email Templates

Event Scheduling

Extended Stay

For Vacation Rentals

Front Desk Management

GDS/OTA Integration

Group Reservations

Guest Experience Management

Housekeeping Management

Inventory Management

Loyalty Program

Maintenance Management

Maintenance Scheduling

Marketing Automation

Multi-Location

Multi-Property

Online Booking

Payment Processing

Point of Sale (POS)

Price/Margin Management

Promotions Management

Rate Management

Reminders

Reporting & Statistics

Reporting/Analytics

Reservations Management

Revenue Management

Room Booking

Single Property

SMS Messaging

Third Party Booking

Third-Party Integrations

User Management

Website Integration

ResNexus

RoomKeyPMS

GuestPoint interfaces with our channel manager very well which saves us lots of time. Sending invoices and statements is easy with GuestPoint. It connects with our food & beverage POS seamlessly. It would just be nice if there online version of GuestPoint was faster and more reliable.

Great software but room for improvement

We have been dealing with Guest Point for 10 years and have an excellent relationship with them. It is an excellent booking system. If the software would integrate with our accounting system it would be perfect.

Good company to deal with

Takes the stress out of running a busy accommodation property.

Look no further than GuestPoint...

Overall the system is easy to use and can be customised to suit the property well.

Easy to use and manage

Effective support, and easy to use product, but a bit outdated and lacking flexibility.

Motel Accommodation Property Management System

Didn't live up to any of my expectations.

GuestPoint - Benefits far outweigh costs.....

Almost perfect to be honest, Guest support is amazing,  albeit a wait times but not very often 

User Friendly

Australian Owned and Run - Best booking system available

Happy with the product it does what we need it to do.

Happy with Guestpoint

Lufra Hotel and Apartments

We purchased GuestPoint after operating under a different system for several months. Our prior system did not make real time reservations, potential guests could only "request" a reservation. The transition was seamless, and our rep was wonderful in training us and helping to get everything working just right.

We are a larger than normal B&B, having 18 rooms. GuestPoint helps us to maintain control and to keep reliable records. It functions well with third party reservation sources as well.

Follansbee Inn wholeheartedly recommends GuestPoint.

Always great to deal with!  
Support returns calls straight away.  If issues occurred team viewer was always an option to go through it.  Not that it happened often.


Great product with the ability to grow

Apart from the above issues and the major fault (#1), Guest Point would of been a great PMS which I would of recommended to others. Unfortunately the update time between Guest Point and your channel manager ruins the whole system because it makes it a liability for your property. I wouldn't normally leave a bad review on a company however the fact we first mentioned this fault over 12 months again, you can never get a hold of anyone, no one ever gets back to you from their company makes it obvious their staff don't actually care and Centium Software is more focused on their Event Air software rather the Guest Point.


Don't go near Guest Point unless you want double bookings

Overall, very happy customers and would highly recommend GuestPoint to any motelier looking for a reliable, easy to use, feature packed property management system.

Highly Recommended!

Be careful if you buy this software

WONDERFUL! Our business has prospered and blossomed because of Centium GuestPoint. From the moment Karen Baele (sales department) and the Centium support team entered The Sage N Sand our life and our employees lives has become so much less complicated and pleasant! I'm going to say one more time "HIGHLY RECOMENDED!" 

HIGHLY RECOMMENDED "GuestPoint has changed how we do business"... The Sage N Sand in Moses Lake,WA. 

easy to use but expensive 

We are a 27 room Inn in Leavenworth, WA that has been operating since 1984. Current owners purchased the hotel in late November 2010.

We have been live on GuesPoint since January 1, 2013 and very much like the system. It is very user-friendly and has enough bells and whistles to allow for sophisticated tracking of a variety of statistics. This enables us to base decisions on data rather than gut feeling.

The support we have received from GP has been nothing short of excellent and we very pleased with all the help they have provided.

Two items in particular that are of great value to us is the Revenue Maximizer, which allows a business to automatically increase rates on all platforms when certain occupancy thresholds are achieved. This used to be a tedious manual job that took a lot of time, so most of the time we didn't do it. The increase in revenue from this feature alone is paying for the monthly fee.

The second is their online booking capability and the dynamic package building on the booking page. We have increased our "Other Revenue" by 30% in the two months we have used it. We are selling tripple the amount of pre-ordered beer packages than we did before this system upgrade.

As you can tell, we are very pleased with the decision to upgrade and look forward to a long and prosperous relationship.

Great Customer service, perfect set up for our Inn

Great system!

Entering rates is very tedious and hard to manage.

My property is located in a quaint Massachusetts College town in the Berkshires with 21 rooms. I have a BS Degree in Hotel Mgt and 30 years with independents as well as chains, Omni, Sheraton and Holiday Inn.

I did I great deal of research and demos before I chose Guest Point and I am glad I did. I wanted something that was user friendly (to learn and manage), had great support with quick response time, was affordable, had auto emails to guests, channel management integration, easy to implement, easy to manage rates, had housekeeping functions, had great guest history capabilities and statistical information.

I am more than pleased with the customer support. Response is fast and effective. I like having a system that has both a sync mode and web mode. I was pleasantly surprised with the revenue maximizer function. Guest Point has increased my revenue and made daily operations run much more efficiently.

I used this hotel management software as a first time play and let me just tell you, hands down the best software! It's super simple and easy to use and by far the most affordable software out there for new time hotels. Would definitely recommend!

GuestPoint Features

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