Heartland Payroll+ Reviews

It worked well with integration with our HRIS application and able to connect with auto-deposit payroll payment system to help automating most of the payment process. The system is important to reduce mistake that happen with manual payment process that happening before.

Need a better support from the developer support for technical difficulties that we had with the system.

Hi Rafael, thank you for leaving us this review! It's great to hear that Heartland has been helpful to you and your business. We appreciate your additional feedback and we look forward to our continued partnership.

Work very well with our HRIS system really make me happy. It is mostly because Heartland is easy to integrate and solved every issues that we had in managing payroll and payment. All the data is secure and has no issues.

Nothing to dislike. All the tools and features met our expectation and what we need from a payroll software.

Hi Meline, thank you for the taking the time to leave us a review! We're happy to hear that your payroll needs have been met by Heartland and we look forward to our continued partnership!

I am happy because of the efficiency and reliability of Heartland Payroll+. The capabilities of Heartland Payroll+ and its customizable interface make everything smooth.

No bad sides detected about Heartland Payroll+. Heartland Payroll+ is amazing.

Hi Zeinab, thanks for leaving us another 5-star review! We're happy that you're happy with Heartland Payroll+'s reliability, efficiency and customization. We're very excited for our continued partnership!

All the features of this payroll management solution are excellent. Heartland Payroll+ has been making work simple for us.

I like the efficiency of Heartland Payroll+. Heartland Payroll+ has been a flawless tool.

Hi Kasuku, thanks for leaving us another 5-star review! We're thrilled to hear that Heartland has helped make Payroll easier for your business. Thanks for your recommendation and we look forward to our continued partnership!

Heartland Payroll+ has been working so well for us due to its reliability. I love the ease of use of Heartland Payroll+.

For payroll management, Heartland Payroll+ is so powerful and amazing to use. Heartland Payroll+ is so amazing.

Hi Ichichi, thank you for leaving us a 5-star review! We’re so thrilled to hear that Heartland Payroll+ has been reliable and easy to use for both you and your business. We’re very excited for our continued partnership!

Heartland Payroll+ has accredited payroll processing solution, for any payment needs. The on boarding process is also well managed by the program, creating a friendly communication scope.

Heartland Payroll+ has made the process recruitment successful and no payment issues.

Hi Erick, thank you for leaving us a positive review! We’re happy to hear that your onboarding process with Heartland has been efficient and Payroll+ has been effective for your business. We’re very excited for our continued partnership!

Heartland Payroll+ has been an incredible and impactful payroll management solution. It has comprehensive features that are so accurate.

All the features of Heartland Payroll+ have been meeting our expectations.

Hi Karatina, thank you for taking the time to leave us this positive review. We’re happy to hear we’ve positively impacted your business’ payroll management. We’re very excited for our continued partnership!

Nothing at all. Their service was forgetful and slow when they did respond to me bringing to their attention their mistakes with payroll. Email communications between myself and the company did not help resolve the matter.

Mistakes were not reversed even though many attempts were made on my behalf to communicate those mistakes. Their response to me took months when it should have takes days.

Hi James, we’re genuinely sorry to hear about the issues you’ve been having. Please email your contact details to social@heartland.us so we can get in touch directly and resolve this matter. Your feedback is crucial in helping us improve, and we’re committed to making things right. Thanks for your patience and bringing these concerns to our attention.

Heartland Payroll+ has a solid talent management, which makes every career development solid. Heartland Payroll+ makes solid and timely salary processing to employees.

Heartland Payroll+ has valuable mechanisms that allows all payroll processing option, and there is no functional disability.

Hi Paolovi, thanks for leaving us this positive review! We’re thrilled to hear that Payroll+ has been a valuable addition to your business. We’re very excited for our continued partnership!

It easily integrates with accounting software and automates data entry hence limiting on errors that would be made during manual data entry.

It's very easy to setup and technicians are readily to handle our technical problems.

Hi Impairwe, thank you for taking the time to leave this review! We’re so glad to hear that Payroll+ has been easy to set up and integrate within your business. We look forward to our continued partnership!

It is smarter and easier to use. Has an advanced technology which simplifies work for the best. Most of the work can be done on the mobile app remotely.

Full of benefits. However, during peak hours, it is hard to process data due to loading issues. This becomes worse when you are using the mobile app.

Hi Connor, thank you so much for taking the time to leave this review! It’s great to hear Heartland Payroll+ has been both secure and easy to use for your business. We appreciate the extra feedback and look forward to our continued partnership!

Heartland Payroll+ has offered us an automated payroll processing function that help us to run payrolls precisely without any errors. It has made recruiting very simple by offering us a safe vault to assemble all candidates information. It provides us with in-depth reports that allows us to track our recruiting process from start to the end. Heartland Payroll+ has an incredible time tracking tool that keeps us always right on schedule.

Heartland Payroll+ support team is easy to reach and has helped us attain a very flawless experience. No hate towards it or any of its features.

Hi James, thank you for leaving us a 5-star review! We’re glad to hear that Heartland Payroll+ has made HR operations easier for your business and our customer support team has been a helpful part of your experience with us. We look forward to our continued partnership!

Heartland Payroll+ has suitable job posting features, that allows sharing of business roles. Further, Heartland Payroll+ has clear payment plans, where every employee get the appropriate share.

Heartland Payroll+ is the committed and vibrant software, that allows companies make accurate payment to the employees without problems.

Hi Gianluca, thanks for leaving us a positive review! We’re happy to hear that your payroll needs are being met and we look forward to our continued partnership.

Heartland Payroll+ has incorporated the process of payroll management and processing, which makes every process smooth. Further, Heartland Payroll+ has candid and dynamic human resource handling, where training and tracking are done effortlessly.

Heartland Payroll+ is the practical option that makes payroll processing smooth with no challenges.

Hi Allan, thank you for leaving this positive review! We strive to make payroll as smooth and hassle-free as possible, and it's rewarding to see this reflected in your business with us. We truly appreciate your trust in us and look forward to continuing to serve your business needs!

Heartland Payroll+ makes the process of payroll successful, where all the allocances are well included and payments are made ASAP. Heartland Payroll+ has quality communications solution, that gives users satisfaction and confidence. Heartland Payroll+ is secure, and intruders are captured before they mess with the system.

Heartland Payroll+ is systematic, with quality features and no complaints experienced.

Hi Jervis, thank you so much for taking the time to leave this review! We're so glad to hear that your payroll experience with Heartland has been easy and efficient for your company. We're very excited for our continued partnership, and we look forward to serving your business needs!

Love how it's arrestible for automation of payroll. Incredible with recording the employees data, benefits and deductions.

Great for real-time access of data for quick decision making.

Hi Anil, thank you for taking the time to leave us this positive review! We’re so glad to hear our payroll solutions have been convenient with real-time data and automation has been easy to use. We look forward to our continued partnership!

I used to love the ease of data entry. With the new upgrade, special payments take too much time as the data doesn't end up where I intend. I add an additional check and the payment ends up on the standard check.

Their latest upgrade is a disaster. I mastered how to do special checks. Worked for 2 months and then changed. The data doesn't always go into the fields where it belongs and I have to do many pre-runs to get it right.

Hi Sandra, thank you for taking the time to leave us a review. Your feedback is important to us, and we apologize for the difficulties the recent upgrade has caused you and your business. Please email us your contact details to social@heartland.us so we can get in touch directly with you to make things right. Thank you for bringing these concerns to our attention.

Has easy to use payroll dashboard that help us have quick and accurate payroll processing. It gives us detailed payroll reports that allows us ensure everything is on the right side. It allows us to easily manage HR records that help make onboarding so efficient. It has very reliable support system with an always ready to assist support team.

We have not disliked anything about Heartland Payroll. It has been very consistent at offering us the best services.

Hi Jessica, thank you for the 5-star review! We strive to make Payroll as smooth and hassle-free as possible, and it’s rewarding to see this reflected in your business with us. We appreciate your trust in us and look forward to continuing to serve your payroll needs.

They always save me in a pinch, I had to setup a new account and they stayed late to assist me!

They have not caused me any issues so I do not have anything short of reporting.

Hi, Keaton! Thank you for taking the time to leave us this positive review. We're so glad to see our team was able to assist you with setting up your new account. We look forward to our continued partnership!

Nothing. I would not recommend this product to anyone.

Everything this is hard to get through. And good luck getting anyone to help.

Hi Jamee, thank you for your honest feedback. We are sorry to hear about your recent experience with Heartland Payroll. Your satisfaction is our top priority, and we regret any inconvenience caused by your experience. Please send us your contact info to the email address provided so we can reach out to you directly to make this right. We appreciate your patience as we work to investigate this matter.

What I liked most about Heartland Payroll was their push to work on the mobile app and making sure the employee has access to many of the features that Heartland payroll had to offer.

There are two different websites you needed access to in order to tackle the daily operations for Heartland while I was using it: One for Payroll and HR, and one for Onboarding and Time & Attendance. WHile that was becoming together on the mobile app towards the latter portion of our time with Heartland, there was no strides to do that for the websites.

Heartland Payroll worked and did what it was intended to do. I was able to process payroll and pay employees on time.

My experience with customer service was not great. They were difficult to contact, and I always had to leave a message and hope they would call me back. Most of the time I would have to reach out several times to get something resolved. Additionally, as an admin, I had very little access to the system, and there were very few things that I could change or update without contacting customer service.

The sales people. They were good, they personally visited me and the would still answer my call even after they sold me on their product.

We had a terrible experience. After the sales process was done, and we were promised the World, everything was downhill. We have had to pay over $12k in taxes and insurance audits due to incorrect reports. We have spent over 200 man hours and counting to fix their errors. Our employees never received correct W2s. We have 30 employees and Heartland has cost our company in excess of $20,000 and were with them for less than 1 year.

The website worked alright for inputting hours. However frequently hours would be placed in the wrong job code.

Constant tax issues. Every quarter I would got noticed from the state saying my taxes were paid wrong. They don't check your amounts due for taxes. Surprise tax bills for several thousands frequently. Normally a 2 month response time for tax issues which make the following period also incorrect.

What I liked most about this software was the inexpensive price.

What I liked least about Heartland Payroll was that nothing was electronic. I had to call in payroll over the phone each time.