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Jira Work Management Logo
Jira Work Management
4.1
(22)

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Cross-team collaboration & project management solution

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Jira Work Management Pricing, Features, Reviews and Alternatives

Jira Work Management product overview

What is Jira Work Management?

Jira makes it easy for marketing teams to collaborate, align, and deliver work – all in one place. From to-do lists to cross-functional projects, teams can take their work to the next level with views to plan every step of their projects – list, calendar, timeline, and board. Collect requests with forms, save time with automations and custom workflows, and use Jira's library of ready-to-go templates. With a free edition, teams up to ten users can leverage all the power of Jira at no cost.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
Knowledge Base
Email/Help Desk

Training options

Live Online
Documentation

Jira Work Management features

Functionality

4.3

/5

22

Total features

16

23 categories

Most valued features by users

Alerts/Notifications
Collaboration Tools
Agile Methodologies
Bar Chart
Calendar Management
Color Codes/Icons
Prioritization
Project Scheduling

Jira Work Management users reviews

Overall Rating

4.1

/5

22

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.71/10
Rating distribution

5

4

3

2

1

7

13

1

0

1

Pros
The ability to help organize projects in an efficient manner and scope it out. Integrations with Github allow you to track all issues in a single place.
It is a great tool for collaboration and workflow tracking. Metrics for an agile shop are beneficial and ease to setup.
Best part i feel wow in calendar view and Timeline view.
Cons
This product seems to have evolved to meet too many needs and therefore has too many features, making it confusing even for users who have prior experience.
We use JIRA for Project Management work and documentation. Sometimes we find the use of icons confusing.
Slow with tagging people at big companies. Lack of labels on iconogrophy.
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David M.

Biotechnology, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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JIRA - best project management software I have tried

Reviewed 2 months ago

Successfully implemented several enterprise-wide software packages using this tool as the primary point of coordination.

Pros

Over the years, I have worked on teams that have utilized many different project management tools. JIRA is the best in my experience for large projects with many team members.I have used JIRA for several large-scale software implementations and found that it was the most effective tool for easily tracking project progress, identifying tasks to be completed, and facilitating group discussions on outstanding issues.

Cons

I do wish there was an easier way to prioritize tasks. There are times where I've had to scroll through multiple tasks to determine what needs to be tackled first.

RA
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Rishad A.

Computer Software, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best tool for managing projects

Reviewed 4 months ago

When the number of staff is increasing, we faced challenges to manage staff. Because we don't have a clear idea about who is free. Also the same time, we are forced to work from home because of the pandemic. So we discussed different project management tools and decided to use Jira. That was one of our best decision.

Pros

It is very easy to create tasks from Jira. The task creation option is always visible on top. Also there are multiple project types for different kinds of companies.

Cons

In some areas, it has steep learning curve.

JS
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Joel S.

Financial Services, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not intuitive

Reviewed 6 years ago

This product seems to have evolved to meet too many needs and therefore has too many features, making it confusing even for users who have prior experience

Pros

It's wide spread use

Cons

The UI

LB
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Lizzie B.

Telecommunications, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Jira is a great tool to manage your projects and tasks!

Reviewed a month ago

It's been a good experience. It includes all the necessary features for work and project management. It gives you visibility of everything and you can have numerous widgets or dashboards that make your job easier.

Pros

Tasks assignment are good, mentions or tags on comments and you can edit all of your changes too, in case you missed anything or in case something has changed, then everyone involved in that task will receive a notification about the latest modification.

Cons

It would be great to be able to assign comments.

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Amar k.

Information Technology and Services, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best Work Collaboration Tool

Reviewed 9 months ago
Pros

Jira Work Management is a collaboration tools, by using Jira work management - project tracking and maintaince becomes too easy. - best part i feel wow in calendar view and Timeline view. - Report analysis is the great feature which help user to analyze their project. - Task management , bug tracking , bug reporting, time tracking quite easy.

Cons

Jira work management is doing great in its area, but sometimes i personally feel that notification got miss if there is any changes or updation in particular ticket.

Jira Work Management FAQs

Q. Who are the typical users of Jira Work Management?

Jira Work Management has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Jira Work Management support?

Jira Work Management supports the following languages:
English

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Q. Does Jira Work Management offer an API?

No, Jira Work Management does not have an API available.

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Q. What level of support does Jira Work Management offer?

Jira Work Management offers the following support options:
Chat, Phone Support, Knowledge Base, Email/Help Desk

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