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Jira Work Management Logo
Jira Work Management

Cross-team collaboration & project management solution

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Jira Work Management Reviews

Overall rating

4.1

/5

22

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.71/10

Reviews by rating

Pros and cons

The ability to help organize projects in an efficient manner and scope it out. Integrations with Github allow you to track all issues in a single place.
It is a great tool for collaboration and workflow tracking. Metrics for an agile shop are beneficial and ease to setup.
Best part i feel wow in calendar view and Timeline view.
This product seems to have evolved to meet too many needs and therefore has too many features, making it confusing even for users who have prior experience.
We use JIRA for Project Management work and documentation. Sometimes we find the use of icons confusing.
Slow with tagging people at big companies. Lack of labels on iconogrophy.
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22 reviews

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David M.

Biotechnology, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

JIRA - best project management software I have tried

Reviewed 2 months ago

Successfully implemented several enterprise-wide software packages using this tool as the primary point of coordination.

Pros

Over the years, I have worked on teams that have utilized many different project management tools. JIRA is the best in my experience for large projects with many team members.I have used JIRA for several large-scale software implementations and found that it was the most effective tool for easily tracking project progress, identifying tasks to be completed, and facilitating group discussions on outstanding issues.

Cons

I do wish there was an easier way to prioritize tasks. There are times where I've had to scroll through multiple tasks to determine what needs to be tackled first.

RA
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Rishad A.

Computer Software, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best tool for managing projects

Reviewed 4 months ago

When the number of staff is increasing, we faced challenges to manage staff. Because we don't have a clear idea about who is free. Also the same time, we are forced to work from home because of the pandemic. So we discussed different project management tools and decided to use Jira. That was one of our best decision.

Pros

It is very easy to create tasks from Jira. The task creation option is always visible on top. Also there are multiple project types for different kinds of companies.

Cons

In some areas, it has steep learning curve.

JS
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Joel S.

Financial Services, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not intuitive

Reviewed 6 years ago

This product seems to have evolved to meet too many needs and therefore has too many features, making it confusing even for users who have prior experience

Pros

It's wide spread use

Cons

The UI

LB
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Lizzie B.

Telecommunications, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Jira is a great tool to manage your projects and tasks!

Reviewed a month ago

It's been a good experience. It includes all the necessary features for work and project management. It gives you visibility of everything and you can have numerous widgets or dashboards that make your job easier.

Pros

Tasks assignment are good, mentions or tags on comments and you can edit all of your changes too, in case you missed anything or in case something has changed, then everyone involved in that task will receive a notification about the latest modification.

Cons

It would be great to be able to assign comments.

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Amar k.

Information Technology and Services, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best Work Collaboration Tool

Reviewed 9 months ago
Pros

Jira Work Management is a collaboration tools, by using Jira work management - project tracking and maintaince becomes too easy. - best part i feel wow in calendar view and Timeline view. - Report analysis is the great feature which help user to analyze their project. - Task management , bug tracking , bug reporting, time tracking quite easy.

Cons

Jira work management is doing great in its area, but sometimes i personally feel that notification got miss if there is any changes or updation in particular ticket.

MK
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Manjunatha K.

Computer Software, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Jira software and it's interaction with other tools like Confluence, Crucible/FE, Jama, etc is excelent to build Requirements v/s Development, Test Traceability.

Reviewed 6 years ago
Pros

Jira software is very flexible and collaborates well with other tools used in our product management. Helping us to get the overall project management view sprint on sprint at both Scrum team level and project management teams level.

Cons

Some tools like XRay, etc are integrated inside Jira software instead of keeping it as separate server and forcing us to buy the add-on tier should match the maximum tier of the licensed JIRA applications on our instance, as Test team size and development team size varies in any organization and simply doubles the number of users in a license cost even though same number of users using both Jira and Xray.

hw
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hasini w.

Computer Software, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Jira help me every day

Reviewed a month ago

I use this tool to manage projects and connect with the project team. I'm really satisfied with this when it comes to project management.

Pros

It is really easy to track projects and its tasks and it specially help me to organize my works. Easy issue tracking, roadmap tracking and reporting are some of the features that I use.

Cons

Configuration part was somewhat difficult for me when I started using this but with the time I was able to handle it.

AR
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Verified reviewer

Computer Software, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Truly Amazing Tool for Project Management

Reviewed 2 months ago
Pros

The best part about Jira software is it can integrate with many other tools like Gitlab, Google Docs, Slack, etc. Also all the teams in the organization can smoothly manage their tasks efficiently with the help of this tool.

Cons

This tool is a bit complicated for first time users. So, it is time consuming to learn operating the software.

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Tereza L.

Nonprofit Organization Management, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great for team collaboration and sprint planning

Reviewed a month ago

I've been using JIRA as part of team collaboration and sprint planning. It's a great tool to give you visibility of what others are working on and how you can work together. We use it across different teams and I can just create a ticket (task) so that the right person works on it. We can also use it to communicate the details of each task and what we need from each other. I also used it in the past for time tracking which helped me share my projects and the time they take with my team. It feels like a tool that can be useful in so many ways, you just need to spend the right time on it to understand all its capabilities.

Pros

It's very easy to plan a whole project from the initial concept to the planning on how the team can work together. I also like the different views of each board

Cons

It takes some time to understand how it works and use all its features. I sometimes don't get all the notifications on my email.

AR
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Verified reviewer

Computer Software, 10,001+ employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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"Business friendly and very much suitable for management tool to use."

Reviewed a month ago

- It is very much business oriented tool. And it has also unique features for increasing efficiency of business, which does not exist in other tool similar to it.- It provides integration service with many other tools and platform.- Separate section for report generation.

Pros

- Jira Work Management is tool which helps us to running any business very smooth.- It helps us by keeping and showing proper track of everything like work process, activity etc.- It also helps in generating reports which shows the actual fact about stage of project.- We can also extract reports in any file format and name.- It gives full access control and also mobile friendly tool.

Cons

- Jira Work Management tool is very expensive in market as compared with other similar tool present in the market.- It is not so much scalable.- User Interface can be made user friendly i.e. easy to use and learn.

LT
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Laxman T.

Banking, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jira review

Reviewed 7 months ago

It was great able to manage the tasks efficiently of me and my team

Pros

Story and Task creation and updating the task is simple and user friendly

Cons

For new users it is not user friendly. No collaboration to interactive with the team members

AT
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Andres T.

Machinery, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One of the best tools to manage digital product development

Reviewed 8 months ago

100% RECOMMENDED, It really helped to do my job faster and better

Pros

I used it to manage development and testing of emails, banners and website

Cons

maybe a hotsheet part can be added, but it's a very complete tool

BE
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Brian E.

Financial Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy software to use for projects, with slight confusion

Reviewed 6 years ago

We use JIRA for Project Management work and documentation. Sometimes we find the use of icons confusing. I wish there were more labels. Also it can be slow to tag someone if you have many users

Pros

Easy to use and connect people together

Cons

Slow with tagging people at big companies, Lack of labels on iconogrophy

KK
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Karthik K.

Computer Software, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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JIRA for coding

Reviewed 6 years ago
Pros

The ability to help organize projects in an efficient manner and scope it out. Integrations with Github allow you to track all issues in a single place.

Cons

Github integration not as friendly as Waffle.io but more powerful application across multiple projects

JB
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Jeffrey B.

Real Estate, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

JIRA for Product Management

Reviewed 6 years ago
Pros

It is a great tool for collaboration and workflow tracking. Metrics for an agile shop are beneficial and ease to setup

Cons

Work flow management is difficult to get working and reporting seems a bit archaic. User administration can be complex

CR
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Charlie R.

Hospital & Health Care, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best team management tool

Reviewed 6 years ago

My tool of choice

Pros

You can get started in various forms of issue/team management quickly. Great integration into Confluence for documentation.

Cons

Advanced features can take a while to learn. Licensing can be limiting as it's on a per-user basis.

JM
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Jason M.

Marketing and Advertising, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Jira for issue tracking and task assignments

Reviewed 6 years ago
Pros

It is built the way teams work. Using this to work agile and manage sprints has improved organization and tracking.

Cons

Interface require a little learning curve. Organization of what tools are where could be better.

CD
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Chiao D.

Financial Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to use - straight forward

Reviewed 6 years ago

I enjoy using jira and all of its integration capabilities.

Pros

No pros were added to this review

Cons

No cons were added to this review

OR
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Olivier R.

Computer Software, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Simple product for tickets

Reviewed 6 years ago

Overall pretty good

Pros

We use Jira to handle our bugs and it works pretty well, easy to use and no bugs detected so far. It's ok for our small 25 people team

Cons

UI could be more exciting, we're not aware of new features - there is no integration with Slack and reports are really not good and clear enough

ND
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Natalie D.

Marketing and Advertising, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Jira Does It Again

Reviewed 4 years ago
Pros

Its great that everyone from different departments can use the same software.

Cons

At the same time this can sometimes cause confusion on ticket assignment.

AR
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Verified reviewer

Medical Devices, 5,001-10,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Useful for workflow management, but would not consider a "must have"

Reviewed 4 months ago
Pros

I like that I can keep track and prioritize my projects and workflow

Cons

Would like more functionality with shared tasks and tagging co-owners

CN
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Corinna N.

Hospital & Health Care, 10,001+ employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jira work management

Reviewed 7 months ago

Good usability. Friendly support staff

Pros

Able to assign work to others quite easily. Can monitor status and send taks back and forth to collaborate

Cons

Color changing so each person could quickly identify their own task