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Join It
5
62
4
17
3
1
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simple membership management software
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Join It - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
Join It overview
Based on 82 verified user reviews
What is Join It?
By industry, Join It reviewers are most commonly professionals in non-profit organization management (35%). The most frequent use case for Join It cited by reviewers is membership management (88% of reviewers).
What are the most popular integrations for Join It?
The Join It integration most frequently cited by reviewers is Mailchimp, an email marketing product rated 4.7 out of 5 for its integration with Join It.
Starting price
per month
Pros & Cons
Membership Management
Features
Volunteer Management
Email Communication
Phone Support
Join It’s user interface
Join It review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.3
Ease of use
4.6
Customer support
4.9
Reviews sentiment
What do users say about Join It?
Users report Join It offers outstanding customer support, with fast, friendly, and attentive responses through chat and online guides. They say the support team is helpful with troubleshooting, onboarding, and addressing complex needs, though a few mention inconsistent experiences with slow or unhelpful service. They find the software easy to use, with a user-friendly interface that simplifies membership management and payment processing. Some indicate it integrates well with tools like Mailchimp and Eventbrite, and allows for customizable membership options, but they note a desire for more advanced features and flexibility in certain areas.
Select to learn more
Who uses Join It?
Based on 82 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Join It's key features
Most critical features, based on insights from Join It users:
All Join It features
Features rating:
Join It alternatives
Join It pricing
Pricing plans
Pricing details:
User opinions about Join It price and value
Value for money rating:
To see what individual users think of Join It's price and value, check out the review snippets below.
Shelley H.
Board of Directors Member
Shelley H.
Board of Directors Member
Join It integrations (12)
Integrations rated by users
We looked at 82 user reviews to identify which products are mentioned as Join It integrations and how users feel about them.
Integration rating: 4.8 (11)
“We have used it in the past, not active anymore but as far as I can remember it was too much data to manage.”
Rushna M.
Donor Care Lead
Integration rating: 4.8 (8)
Integration rating: 4.7 (8)
Integration rating: 5.0 (2)
“Let the team know when there are responses from a form in less than a few seconds.”
Zeahlot L.
Founder and CEO
Join It customer support
What do users say about Join It customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Join It customer support.
Widely noted by reviewers, Join It’s customer support is exceptionally responsive and quick to address questions and issues.
A fair number of users appreciate the ease of contacting support via online chat and receiving prompt, helpful replies.
Multiple users highlight the team’s professionalism, friendliness, and willingness to go above and beyond expectations.
A subset of reviewers mention that support is patient and accommodating, making the experience easier for less tech-savvy users.
Support options
Training options
To see what individual users say about Join It's customer support, check out the review snippets below.
“It is hard to express how easy member management has become for us since switching to JoinIT. And when we do have questions, the online technical support chat is second to none.”
Gad E.
VP Technology
“She was just amazing and so helpful with her suggestions to work through my problem. ”
Maureen H.
Membership Secretary
Join It FAQs
Join It has the following typical customers:
Mid-size Business, Large Enterprises, Small Business, Freelancers
These products have better value for money
Q. What is Join It used for?
Join It is membership management software for associations, clubs, nonprofits and other member-based organizations that want a simple, modern way to manage members, payments, renewals and engagement. The platform helps organizations replace spreadsheets, disconnected tools and manual processes with one centralized membership management system. Admins can build a searchable member database, create flexible membership types, collect custom fields, manage online sign-ups, accept one-time and recurring payments, automate renewal reminders and failed-payment notifications, and give members a self-service portal to update their details. Join It also supports a more professional member experience with digital membership cards for Apple Wallet and Google Wallet, QR code-based member check-in, member directories, donations, event registration and embeddable membership widgets for websites. These tools help teams verify active membership status, reduce repetitive admin work and connect in-person activity back to each member record. The software is designed to be easy to launch and simple to manage, making it a strong fit for small teams, volunteer-led organizations and growing membership programs that need the core benefits of association management software without the complexity of a large enterprise system. Join It is used by professional associations, nonprofits, charities, arts organizations, theaters, museums, sports and fitness clubs, hobby and social clubs, business organizations, chambers, alumni groups and community groups. Join It integrates with popular tools including Stripe, Eventbrite, Mailchimp, Zapier, WordPress, Wix, Squarespace, SurveyMonkey, Klaviyo and Zoho CRM, helping organizations connect their membership data to the rest of their workflow. With a free trial, guided onboarding, migration support and responsive support via phone, chat, email and demo calls, Join It helps organizations get set up quickly, save time and grow their membership with confidence.
Q. What level of support does Join It offer?
Join It offers the following support options:
Knowledge Base, Chat, Phone Support, Email/Help Desk
















