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JustCall vs FreJun Comparison

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Overview

Category Leaders

JustCall: All-in-one biz chat (voice, text, email, WhatsApp). AI automates tasks, analyzes calls, & helps your team shine. Trusted by 6,000+ businesses globally. Features: call management, messaging, sales tools, real-time AI insights, CRM integration, global phone numbers in 70+ countries.

FreJun is a call automation platform for outbound teams. FreJun meets your end to end communication needs and integrates with your workflow tools seamlessly.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

29

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

17.50

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

211

5

4

3

2

1

105

69

20

10

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.7

75

5

4

3

2

1

58

14

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Is an alternative for others, nice and easy to use. The overall quality is good, of course depends on connection.
Being able to dial numbers from any website is amazing. Best option for any size business looking for a great solution with lots of options.
Just call is a user friendly software. There are some good features like integrated with our crm and slack.

Pros

My experience is good with frejun it helps me so much like i don't need to use my personal number to make calls which is the best thing about frejun.
FreJun is good and helpful application to use and to maintain all our data records.
It helps in tracking the calls. It helps in keep call recording, Highly secure.

Cons

We also had issues with the way incoming calls were transferred if the main phone person was on a call. We lost many calls due to the transfer system.
We implemented JustCall early on and at the time it was a bit buggy which was frustrating.
Sometimes I get major lag on my calls and am forced to use my own phone to make calls.

Cons

The least likely feature is sometimes its lagging and not able to make calls and also sometime we have to make calls multiple times when its not connecting properly.
Sometimes it lags a little. Also while receiving a call back, it doesn't always notify you on who it is fast enough.
Frejun is not supporting calls for jio number. Complained about the same many times.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features90
  • 2-Way Messaging
  • Access Controls/Permissions
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Scripting
  • Call Tracking Metrics
  • Call Transfer
  • Caller ID
  • Campaign Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Conversation Intelligence
  • Customer Database
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Employee Directory
  • Event Triggered Actions
  • FTC Compliance
  • Feedback Management
  • File Sharing
  • For Cloud Phone Systems
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • Lead Management
  • List Management
  • MMS
  • Manual Dialer
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Keywords
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Phone Key Input
  • Power Dialer
  • Predictive Dialer
  • Process/Workflow Automation
  • Progressive Dialer
  • Queue Management
  • Real-Time Chat
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • SIP Trunking
  • SMS Messaging
  • Scheduled Messaging
  • Support Ticket Management
  • Survey Builder
  • Survey/Poll Management
  • Template Management
  • Templates
  • Text to Speech
  • Third-Party Integrations
  • Two-Way Audio & Video
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management
  • Total features6
  • 2-Way Messaging
  • Access Controls/Permissions
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Scripting
  • Call Tracking Metrics
  • Call Transfer
  • Caller ID
  • Campaign Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Conversation Intelligence
  • Customer Database
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Employee Directory
  • Event Triggered Actions
  • FTC Compliance
  • Feedback Management
  • File Sharing
  • For Cloud Phone Systems
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • Lead Management
  • List Management
  • MMS
  • Manual Dialer
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Keywords
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Phone Key Input
  • Power Dialer
  • Predictive Dialer
  • Process/Workflow Automation
  • Progressive Dialer
  • Queue Management
  • Real-Time Chat
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • SIP Trunking
  • SMS Messaging
  • Scheduled Messaging
  • Support Ticket Management
  • Survey Builder
  • Survey/Poll Management
  • Template Management
  • Templates
  • Text to Speech
  • Third-Party Integrations
  • Two-Way Audio & Video
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management

Integrations

  • Total integrations50
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • HubSpot CRM
  • Jira
  • Mailchimp
  • Microsoft Azure
  • Microsoft Outlook
  • Microsoft Teams
  • NetSuite
  • PayPal
  • Pipedrive
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Total integrations8
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • HubSpot CRM
  • Jira
  • Mailchimp
  • Microsoft Azure
  • Microsoft Outlook
  • Microsoft Teams
  • NetSuite
  • PayPal
  • Pipedrive
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • WordPress
  • Xero
  • Zapier