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Platform for creating rich, embedded analytics applications.

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Logi Symphony Pricing

Pricing overview

Value for money rating

4.4

/5

260

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Contact insightsoftware for pricing.

What users say

The visualizations and ad hoc reporting capabilities are great. The simple licensing model is a must, and very good customer support.
We reviewed a selection of tools on the market and we felt the Exago was the product best fit our needs based on cost and functionality.

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Reviewers who mentioned pricing said:

DT
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DANNY T.

Management Consulting, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good Value, but not the best

Reviewed 5 years ago

Overall, the product is working as intended. Like anything else, as you get more comfortable with it & start to learn the quirks it becomes a little like second nature.

Pros

The initial attraction to the software was the look. It's slick & clean & making visualizations is snappy & they look good with little tuning. That was a big selling point. The platform is built so that you can customize based on your needs & that's huge. Plus, the cost was a fraction of the largest competitor we reviewed.

Cons

Customer Service can be a bit choppy. You can't "call in" for an answer, unless it's a quick one, if you need help troubleshooting something while you're in the thick of it - sorry, you need to schedule the time when things go wrong. There were other issues with being sold different licenses than what we used in our trial, with no clear understanding of the separation until after the fact. Debugging data errors, if you're working with alot of data can be a NIGHTMARE.

DE
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Dan E.

Internet, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exago works for SaaS companies looking to integrate Ad Hoc Reporting

Reviewed 4 years ago

Our experience has been uniformly positive, from sales, to implementation, to ongoing support.

Pros

We implemented Exago as an Ad Hoc Reporting tool for our customers, to go beyond the built-in reports we already provide. Exago gives them the flexibility to build their own quick ("Express") reports, create advanced and highly formatted reports, create dashboards, charts, and pivots, and to schedule reports to be automatically generated and mailed to a specified group of people. It was straightforward to integrate it with our platform, give customers a filtered view of just their own data, and customize the product for our specific needs. We evaluated a number of competing products and Exago was the winner for features, integration, and pricing.

Cons

Many of the products in this category are true Business Intelligence platforms, designed to be used by professionals in large corporate or organizational settings. But our customers are regular people, often volunteers, without professional training in complex software. The help is generally good and there are lots of video tutorials. But it would be nice if Exago had more wizards to step users through setting up a more complex report.

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Blake R.

Financial Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Was Great Now Just Good -- 2+ Years of Decline

Reviewed 3 years ago

Logi has been a great tool for the success of my company. Logi has changed quite a bit over the 10 years I've worked with the product. Since be purchased by a few years ago the change has not been for the better. Stable relationships in the software industry are hard to come by, but those existed with Logi for a long time. Now turnover seems to be high. The quality of the product has decreased and new features have been slow. A lot of new products have come and gone and the Logi ecosystem (Info, Self Service, Predict, etc.) is confusing as ever. My faith in Logi is at an all-time low, but luckily the product remains solid. For a new user, the company may be fine. As a longtime user comparing the past to present leaves me disappointed.

Pros

The Logi Info platform allows for quick time to market. My team can create a brand new report in a matter of days where other solutions would take weeks. Logi Info places nicely with 3rd party frameworks and libraries.

Cons

The investment in the Info platform seems to be declining. There used to be new features on a regular basis, but now the product is pretty stagnant.

AD
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Aditya D.

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Dundas BI Dashboarding / visualization review after using it for 3+ years

Reviewed 2 years ago

Overall the experience is mixed but I would say when you compare it with its peers and when you look at the cost and other factors like features which the tool provides it is very useful and can be considered for your BI and reporting. It supports almost all the features of a basic BI tool.

Pros

Dundas is a powerful BI tool . We have migrated our reports to Dundas . It has powerful Dash boarding capabilities. I personally like layering feature in dashboard, it makes life easier to show hide stuffs. Also the exporting feature to PPT and PDF is also helpful for our users to present the dashboard to their up-line team. It is also cost effective as compared to the other major players/tools in the BI space. Security feature using custom attribute is also a very useful and powerful feature.

Cons

I believe we have limited support material available online for Dundas in the web. We have to rely only on the cube community or the support team of Dundas which sometimes make life difficult if you are stuck. We also struggled to build or Cube in the form of star schema model which is basic for any warehousing / BI requirement and we could not figure out a way as the cube brings everything in a form of process result which is ONE de-normalized table and star schema model fails in that approach.

GH
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Gary H.

Computer Software, 51-200 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Powerful, High-quality Reporting Solution that is Designed for the End User

Reviewed 7 years ago

Three years ago, we set out to find a reporting solution that could replace SQL Server Reporting Services. We had a long list of requirements, among them: • A Web Based Report Designer • Easy to Create Basic Reports with Little to No Training • Advanced Functionality that would Satisfy our Advanced Users • Licensing that working with an onsite and SaaS deployment model • A Clean Modern Looking...

Pros

• Ease of Use • Flexibility of Product • Performance • Data Security • Ease of Implementation • Product Support • Commitment to Security • Pricing Model • Commitment to Client Success from the Top Down

Cons

Error Messages when using it in a Distributed Model can be a Challenge • Brought up on last support call and they have committed to improving

RB
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Ravi B.

Real Estate, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Dundas BI: Cost-effective BI Solution

Reviewed 3 years ago

It's a great tool for visualizations, dashboards. It supports connections to virtually every kind of dataset.

Pros

Dundas BI is very intuitive to use because of the modern UI. Also, the customer support is just amazing. On top of that, it is very cost-effective as compared to other BI solutions in the market if you are looking for catering to a large base of users.

Cons

As with perhaps any other BI solution, there is a bit of a learning curve. In addition to that, in case you find any bugs/issues, you have to wait for the fix till the next major (annual) release.

BM
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Brett M.

Utilities, 10,001+ employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exago is the real deal

Reviewed 7 years ago

We have been using Exago for a few years now as an integrated part of our product - and it's a solid reporting tool. I have years of experience working with Crystal, and SSRS, Telerik... and hands down, this is a much more pleasant environment to build reports in! The UI is fantastic, the features are solid, and it is obvious that Exago cares about it's customers, providing outstanding support, training, and staying with us every step of the way. They have consistently delivered a solid reporting experience for our users, and are continuously improving the product as well, providing value as time moves on. A class act, any way you look at it.

Pros

Express design view makes drag/drop reports a reality. Web-based report designer Extendable to meet complex reporting needs Integration options for making Exago a seamless part of the product Great training sessions for admins and End users Outstanding support

Cons

Grouping could be improved Missing ability to define variables without using custom functions Cross tab reports can be daunting for new users

MQ
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Mohammad Q.

Information Technology and Services, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Flexibility in design,

Reviewed 8 years ago

I am developer and implementer of Dundas BI. I rememered how we choosed dundas from 10s of options for to many aspects like flexibility to do whatever you want , variety of data sources and the open API. Moreover, the price od dundas is reasonable comparing to the features that it provides and cheaper comparing to other products in the market. Later on, our requirements increased but dundas BI was...

Pros

Flexibility in design, variety of charts and data sources, open API and the great dundas support

Cons

No 3D charts even it is clear to me that 3D is not professional but some people just like to see it.

TK
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Tom K.

Computer Software, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Exago - Great for SaaS products

Reviewed 4 years ago
Pros

• Includes Report Building capabilities that can be utilised by the client. • All report building is completed within the browser – no downloads required. • Includes Dashboards. • Includes ability for clients to build dashboards within the browser. • Strong permissions structure, that means you can explicitly say which users can see what. • No data access layer – this is entirely managed within the...

Cons

• Support Hours – These are 8am – 6pm EST (We are a UK-based business) • Costs – cheaper than Reporting Services with BI, but much more expensive than Telerik, Synchfusion and similar. • Server / hardware requirements

MR
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Mark R.

Computer Software, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good product to integrate Ad Hoc Reporting into SaaS software

Reviewed 4 years ago

I think the general help and assistance from Exago has been good so far, we are kept up to date with version releases and we have a regualr dialogue with their team which is good to see.

Pros

We reviewed a selection of tools on the market and we felt the Exago was the product best fit our needs based on cost and functionality. We implemented Exago as a reporting tool for our customers to run real time reports and have graphical dashboards on their home screens as a kind of snapshot summary. Exago gives you the ability to create a suite of reports ready for customers to use and export in range of formats. You can also give customers express reporting so that they can tailor their own reports however this isn't something we have done just yet but will look to do so in the future. Were overall satidfied with the product and were looking forward to working with Exago in recommending further features and improvements.

Cons

The dashboards take an incredibly long time to load and there doesn't seem to be a simple solution for fixing this just yet. Improved Map reporting would be a great addition, a number of our clients wish to view data on maps and this seems to be very limited at the moment. The UI of the dropdown filter boxes could be improved and it would be good if you could return back to your filter options after running a report if you wish to amend rather than having to run another report.

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Christopher S.

Automotive, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Affordable, flexible solution for manufacturing operations BI

Reviewed 5 years ago

We needed a self-service BI solution that would cover manufacturing operations dashboards and use cases. We wanted a tool that would allow for the distribution of centralized common dashboards but also allow for self-service customization. It needed to connect to multiple disparate data sources, and provide native ETL. It also needed to allow for real-time refresh capability. Finally, it needed to be affordable and scalable to our global operations footprint. DundasBI was the only solution that checked all of these boxes, and so far the tool has been a great help to reducing external spend and internal, custom-coded solutions.

Pros

-Real-time dashboard refresh capability -Built-in ETL -Flexible seat types and affordable licensing -Superior flexibility and customization, without the need for coding -Out of the box performance and usage tracking

Cons

Customization and flexibility come at the cost of a steeper learning curve compared to other solutions.

RT
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Rachel T.

Health, Wellness and Fitness, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Value, Strong Feature Set

Reviewed 3 years ago
Pros

Built in time period over period analysis, built in correlation matrices, ability to auto export data in various forms to excel, pdf, or other formats.

Cons

There is no "undo" button on some pages,which makes error recovery more difficult. However, the company has already indicated they are working on a fix for this.

LC
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Louis C.

Computer Software, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Exago has brought a feature rich business intelligent support solution for our company's native management systems.

Reviewed 6 years ago

We have over the last year applied Exago's API and user architecture to great advantage in creating effective solutions for measuring our performance as a group and for individual workers. Though some what difficult to access , Exago's customer support has proved valuable for our company in developing applications for our native management and ad reporting performance systems. We would advise in order to insure a proper fit for your company's management software to engage with Exago's customer service a full interview in order qualify their API and development architecture as a proper fit for your company. Once that cycle and analysis is complete and the necessity for future IT cycles is reduced, we can say Exago is highly recommended.

Pros

Exago features highly adaptable and easily integrated API. We believe the 1 year and renewable purchase licensing fees are competitive and affordable. We can , for one single year auto renewable purchase price, make applications for our systems that will apply to multiple servers.

Cons

Exago reports that IT is unnecessary after development and integration . We have not found this to necessarily to be true. We believe Exago's customer service resources are a challenge to access.

JB
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Jon B.

Computer Software, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product, great support, great people- Finally a solution!

Reviewed 7 years ago

After a multi-year search, we choose to use Exago as our BI reporting layer for our clients. The design of the product was very smart- almost anything can be configured and indeed we have been able to alter the look and feel of the product to match our software. Whenever there is an issue, we get a fast response, and in those times when a bug fix was required, the communication was excellent and...

Pros

Configuration flexibility, Excellent QA processes, always listening to customer feedback

Cons

Had to modify the UI (way too over-crowded/complex for most of our customers), forced pagination.

SM
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Scott M.

Management Consulting, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Value and Functionality for Embedded BI

Reviewed 6 years ago
Pros

This is certainly the best value for all of the functionality you get, compared to other products in this space. Also, there isn't much that can't be done with a little code, and it is very easy to use from the end user perspective after it is set up. I would also like to mention that their support is extremely responsive and very competent. The end users and management love Exago here.

Cons

While there aren't many things not to like, the one thing that I would like to see, would be some generic out-of-the-box frontend that wraps the functionality to build off of. While they provide a page to create reports and one for administration, it would be nice to have something a little more robust.

BP
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Bryan P.

Maritime, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exago is an excellent tool with great value for money

Reviewed 4 years ago
Pros

We use Exago extensively and have done for many years. We use Exago in our SaaS offering and it really does what it says on the tin. We have not been able to find a better tool and as an added bonus the pricing is sensible.

Cons

The only negative feedback is that the UI could be slicker but I am being a little pedantic.

CM
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Colin M.

Philanthropy, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Huge bang for the buck

Reviewed 7 years ago

There are so many features to this software that we learn new tricks every time we work with it, but you don't have to learn everything to start providing value to your customers. We are well ahead of schedule at moving from our old visualizations to new Dashboard and reports in Dundas. A definite productivity booster for the costly Business Analytics group and BI in general.

Pros

We're moving from a SSIS, SSRS, Datazen and Excel, very manual process over to Dundas BI (DBI) and we are daily amazed at how much we can do so quickly in DBI. The ETL process is very quick so creating the data cubes isn't rocket science. Once created a cube can be used immediately to begin providing very high-quality visualization to customers, or super users in analytics-heavy departments can start creating their own visualization for their members. Setting up users is as easy as typing in their name and setting permissions is fairly intuitive, so it only takes a few minutes.

Cons

For developers there are several things that take a little while to wrap your head around. Retraining ourselves to simplify our queries will make our whole ETL process more maintainable in the future, but it is a paradigm shift that takes a little while.

GR
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Guillaume R.

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Hands down the best value for money

Reviewed 5 years ago
Pros

The first impression (pre-sales traject) is awesome. The people at Dundas are very friendly and efficient. When you actually start using it, there is a lot that can be done out of the box, and Dundas helps you in many places to make your life easy. For most of the rest, you can extend it programmatically. Support is usually quite efficient, and there are a few great experts on the forum to get extra help. The price and licencing models are really good and client friendly, especially for small companies.

Cons

If you want to do something which doesn't fall within what Dundas expects you to do this becomes tricky quite fast (it is still doable most of the time, though). Everything in Dundas can be overridden in multiple places. It is as powerful as it is confusing.

CI
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Cosmin I.

Civic & Social Organization, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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best of breed, open standards BI dashboarding environment

Reviewed 6 years ago

keep up the great work -- after a two months, in-depth technical review of about a dozen BI tools out there, including PowerBI, Spotfire, DOMO, MicroStrategy, Pyramid Analytics, Tableau, Looker, Qlik, + Open Source solutions -- for the aforementioned points, our company settled on DundasBI, as the "best of breed", most flexible, scalable, modern, fast, "future-proof" & cost-effective solution.

Pros

In no particular order: 1. Licensing options: a. concurrent, b. unlimited, c. perpetual (some vendors may offer just one or two) 2. Open Standards & API hooks for JavaScript, .Net, REST 3. "No pressure" Sales engagement. 4. Company is willing to go the extra mile to assist with POCs, onboarding, technology adoption., 5. Clear documentation, FAQ's, Scripting Samples. 6. Forums to interact with community. 7. Modern, fast GUI, with rich set of components. 8. Frequent product updates. 9. Fast, responsive and knowledgeable support personnel. 10. Scalable architecture.

Cons

takes a bit getting used to, to ramp up on complex engineering/solutioning of needs (including scripting), for notice JavaScript/REST developers, however the company is willing and able to assist with these endeavors.

AM
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Alan M.

Nonprofit Organization Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Logi has added amazing value to our product

Reviewed 5 years ago

It's been a very good experience as we have grown from self service to standard reports to user managed dashboards

Pros

How it integrates into our application.

Cons

The complexity of the product and all it can do.

MP
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Michael P.

Computer Software,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product and great company

Reviewed 9 years ago
Pros

The product is easy to use and very flexible, it really adds value to our own software products. The Exago team are extremely helpful.

Cons

This isn't a criticism - keeping up with new features and being able to use all the capabilities of the product can be a challenge. We really need to have one or two dedicated individuals in the company to maximize the benefits of the product.

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Hardeep S.

Computer Software, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A Low priced BI tool

Reviewed 5 years ago
Pros

Their pricing is a major benefit. You just need to pay one time for their product. Once setup you can easily create reports, dashboard. You can share your reports with other users. Also you can use multiple data sources for reporting.

Cons

Performance is the issue. Solution is quite slow.

LC
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Luca C.

Computer Software,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A really good DataVisualizzation tool.

Reviewed 8 years ago
Pros

I have not had the opportunity to delve in detail this product as I wanted, we have created several dashboards and reports in the evaluation phase of the software and must say it is really a great product, quick enough to develop after a little practice and a lot attractive. The strength of Dundas BI is definitely its optimization for tablets and mobile devices, it is a SharePoint integrated software, you can use several different data sources, all the most common including OLAP, the development interface is very linear and intuitive. It has several interesting features such as the functionality of the dynamic system (directly from the dashboard so no need for IT side changes) and useful homescreen user interface so that each user can customize their own "home."

Cons

The software is really good and attractive, just about the license cost of Dundas BI is not very cheap, furtherermore if you want to upgrade your product it requires a payment additional subscription.

AC
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Andrew C.

Computer Software,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Quick and Easy KPI's for the masses

Reviewed 9 years ago
Pros

The software is great - the latest versions of the dashboard are contemporary and look great. The company is friendly and always on hand to help.

Cons

The software is not particularly cheap - which does mean that mass take up could be expensive for many named users.

CM
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Christoph M.

Computer Software,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Our go to data visualization tool

Reviewed 9 years ago
Pros

We do like the flexibility, especially through the open API as well as the performance of the entire dashboard. Integration into our own infrastructure was very easy. The performance of cubes (especially when build in-memory) is fantastic.

Cons

Because the product is very new, I wouldn't call it feature complete yet. On the data visualization side of things, we have everything we need, but we need more options in the (still brand new) ETL module. Mainly we need to be able to change data after aggregation has happened (e.g. in case you do not want to show results if the base is too low).