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Lucernex
A comprehensive real estate management solution
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Lucernex from Accruent is a comprehensive software solution for managing and optimizing the full real estate lifecycle from site planning to construction to lease administration.
Typical customers
Platforms supported
Support options
Training options
Functionality
3.5
/5
2
Total features
43
10 categories
Functionality contenders
Overall Rating
4.0
/5
2
Positive reviews
50
%
1
0
1
0
0
Overall rating contenders
Charlotte E.
Broadcast Media, 501-1,000 employees
Used daily for 2+ years
Review source
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LOVE IT!!!!! The software is so easy to use and you can easily have all the major data you need on a lease available on the Summary Page.
Very user friendly, reports are easy to run and change based on data needs.
When it times out due to not being used after 15 min or so.
Kelly A.
Veterinary, 5,001-10,000 employees
Used daily for 2+ years
Review source
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There are many things that my company wishes LX could do or provide. For example, a flowchart for the workflows. We had to make all of those ourselves. I like the system, but I have nothing to compare it too. I just wish the customer service wasn't hit or miss.
I like the workflows and how you can customize forms, pages and templates.
Customer Service and tickets lack if you don't get the core people. They outsource customer support to places like Brazil. Customer service needs help, why do you make us explain the business impact for support tickets? You have to pay if you want to sit down and pick someone's brain about how to set up something new like the bidding modules.
Lucernex has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does Lucernex support?
Lucernex supports the following languages:
English, Dutch, French, German, Italian, Swedish, Chinese (Simplified), Japanese, Portuguese
Q. Does Lucernex offer an API?
Yes, Lucernex has an API available for use.
Q. What level of support does Lucernex offer?
Lucernex offers the following support options:
24/7 (Live rep), Chat, Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum