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MailMaestro Reviews

Overall rating

4.3

/5

50

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.06/10

Reviews by rating

Pros and cons

It s innovative, once one is used to work with it, it is user friendly and helps generate good quality emails.
This has been a great product to use compared to others out there. It makes it very easy to respond to emails without needing to sit down and properly write out the perfect response.
Its solid, can help with some of the easy to replymessages. Wish we could add perameters and uch like in GPT to steer responses.
I cannot include it in outlook and have to use outlook live and i don't like that. It bugs from time to time and i cannot paste the message in my mail or i loose the message and need to rewrite it.
Your customer support didn't respond to any of myessages hence the bad rating.
Dutch translating is missing for configuration.
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50 reviews

Recommended

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Umar F.

Cosmetics, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Gets the job done

Reviewed 6 months ago

Overall, it's a great tool for email marketing campaigns. Also, for routine emails, it's a great tool to save time and generate quick replies for general emails.

Pros

MailMaestro generates high-quality text that is clear, concise, and grammatically correct. The interface is clean and simple, and the instructions are clear and concise.

Cons

It can be slow at times, especially when generating large amounts of text. Also, it does not analyze the email and suggest replies.

MN
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Michelle N.

Real Estate, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MailMaestro to the Rescue!

Reviewed 8 months ago

I've found my new AI-superhero. I am absolutely obsessed with this tool and think it is the luster that is missing from ChatGPT3. I love the ability to change the tone of the email in order to apply it to different audiences that all need to receive the same message. Not to mention changing the language? As a realtor with Spanish-speaking clients for whom I have to manually translate a lot of information...

Pros

The biggest impact is the simplicity of the product and how easy it is to use. I usually don't pay much attention to add-ins for Outlook to be honest, but the colorful logo pulled me in and I'm glad it did. I love the ability to change the tone of the email and even the language!

Cons

I genuinely don't see how it can be improved for what it is. It is the PERFECT Microsoft add-in. Now, if it was or is going to be a standalone product then it is a great starting point for building in many new wonderful features but I personally don't think anything is wrong with it as-is.

Vendor response

Hey Michelle, thank you so much for sharing your feedback with us. We're thrilled to hear that you found our product to be simple and easy to use. It's great to know that the colorful logo caught your eye and that you're happy with the ability to change the tone of your emails and even the language! We appreciate your kind words and are glad that we could be your new AI-superhero. It's awesome to hear that our tool has been a gamechanger for you as a realtor with Spanish-speaking clients and as an ADHD sufferer. Thank you for choosing our AI and we hope to continue providing you with the best possible experience!

YJ
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Yash J.

Financial Services, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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It is a great app which is available to masses at a steal rate

Reviewed 6 months ago
Pros

I love that it automatically types out complicated and long emails even though sometimes, it will require much editing to get the message across. I have been using it for free; it is a great additional tool available to professionals.

Cons

The ease of using this app could be improved and accuracy to understand the prompts and responses could also be better fine-tuned.

AR
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Verified reviewer

Consumer Goods, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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easy to use and extremely useful

Reviewed 8 months ago

i m able to write elegant, correct and punctual emails both as an initial compose or as a replay, with minimal effort and with great time-saving.in addition, it maintains high confidentiality of the information

Pros

it is very easy, and fast but very useful and effective

Cons

suggested features could be:the ability to summarize a long email thread.the integration with calendar to send meeting proposition

Vendor response

Thanks for your kind feedbak! Glad to know that MailMaestro has been very easy, fast, and effective for you -- the team will be thrilled to hear this! We also appreciate your suggestion on being able to summarize long email threads and integrating with calendars to send meeting propositions. This will be raised to the team so we can further improve our product!

AR
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Verified reviewer

Primary/Secondary Education, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very impressed with MailMaestro

Reviewed 6 months ago
Pros

So far so good. This has been a great product to use compared to others out there. It makes it very easy to respond to emails without needing to sit down and properly write out the perfect response. I just put in what I want to say and amazingly, it creates exactly what I am looking for.

Cons

I wish it would take more into account what was said int he past, and maybe automatically create responses.

AR
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Verified reviewer

Information Technology and Services, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Get an AI to assist you to type important emails

Reviewed 7 months ago

I would love the NLEs to improve to such a level that it will be trusted in the industry.

Pros

The premise that that a natural language engine can generate email messages is fascinating and something I would love to see in the future.

Cons

The interface felt a bit lacking but not clunky. Also the forced "signature" that I had to keep deleting the email before sending it, made the process a bit tedious, but then again, it was a free trail.

Vendor response

Thanks for trying out MailMaestro and sharing your thoughts with us! We're stoked to hear that you find the idea of generating emails with a natural language engine fascinating. We appreciate your feedback on the interface and the signature feature. We're always working to make our product better, and your comments will help us improve. If you have any other feedback or ideas, we're all ears! Thanks again for trying out our product.

AR
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Verified reviewer

Pharmaceuticals, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Useful tool to help you answer your emails with Outlool

Reviewed 7 months ago
Pros

Extremely use of use product . Cool interface and personnalisation options

Cons

not always accurate when answering in french for example

Vendor response

Hi there! Thank you for your feedback. We appreciate your positive comments about MailMaestro's interface and personalization options. We also appreciate your thoughts on the accuracy when answering in French We'll pass this over to our team so we can further improve!

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Josh J.

Higher Education, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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MailMaestro is a really quick and easy way for folks to dip their toes into AI for email

Reviewed 6 months ago

MailMaestro is a dead simple to use and integrates with traditional email platforms like desktop outlook. If you're curious about AI email authoring, but don't want to commit to spending much if anything - MailMaestro is a great place to start.

Pros

The outlook add-in is fantastic and allows me to pop open a MailMaestro window quickly - tell it what I want it to produce and in what tone - then it instantly fires it back at me for potential inclusion in an email. It's seamless and can really save time structuring and writing emails that are thoughtful and thorough.

Cons

I wish there were more options and training that can happen to teach MailMaestro what I like and expect from it's generated content.

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Hunter A.

Logistics and Supply Chain, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Nifty, Creative and the ability to maximize efficiency.

Reviewed 6 months ago

Work efficiency around custom, personalized emails.

Pros

MailMaestro being built into Outlook is extremely nifty and handy to maximize work efficiency.

Cons

Too many free services exist with AI on the upbringing, it's a personal opinion of mine that services such as this should be free.

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Umesh B.

Consumer Electronics, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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simple email building tool

Reviewed 7 months ago

excellent tool

Pros

simple to use & just enter few words which will produce well constructed email

Cons

it generates automatically the signature

Vendor response

Hi Umesh, thanks for your feedback! Glad to hear you find using our AI simple and easy to use. The team will be thrilled to read all about this!

JD
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Juan D.

Professional Training & Coaching, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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My Everyday Email Assistant for Perfect Tone, Context, and Grammar Across Languages

Reviewed 6 months ago

Overall, I am very pleased and would definitely recommend to anyone looking to make their life easier as far as communicating and correspondence in general.

Pros

I like the ease of use and efficiency in use.

Cons

It could look better and perhaps add more functions to tone, sentiment and context and purpose.

RH
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Randa H.

Legal Services, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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very good product

Reviewed 7 months ago

it is very useful and good as we are writing lots of email daily , so using the mailmaelstro helped us a lot to write a professional letters

Pros

what i like is that we combined the product to our emails easily and it is easy to use it to generate formal emails and reply to clients with perfect words , the product understand the content of email and generate response letter in a professional way

Cons

there is few languages , so we would appreciate adding more languages such Arabic language

Vendor response

Thanks for sharing your feedback, Randa! Glad to hear that you find our product easy to use and helpful in generating professional emails. We appreciate your suggestion to add more languages, such as Arabic, and will definitely keep that in mind for future updates. Keep on writing those professional letters!

DP
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Danick P.

Chemicals, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Review

Reviewed 7 months ago
Pros

I like the way the context is valued in the text generation

Cons

Sometimes, the tone is not corretly selected.

Vendor response

Hi Danick, thanks for your feedback! Sorry to hear the tone generated from the emails didn't meet your expectations. We're dedicated to make our product better -- would you be able to send us an email at feedback@maestrolabs.com so we can further improve?

LB
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LaRhonda B.

Warehousing, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product

Reviewed 8 months ago

Thank you again for all your hard work and dedication to producing high-quality products. I look forward to continuing to use your product and recommending it to others.

Pros

I wanted to take a moment to express my appreciation for the product you have provided. What I like most about it is how much it has helped me with my daily tasks.

Cons

Since using your product, I have been able to streamline my work processes and increase my productivity. I appreciate the thought and care that went into creating such a useful tool. As of yet I haven't found one con.

Vendor response

Hi LaRhonda! Thank you so much for your review. We're very happy to know that MailMaestro was able to streamline your work process and improve your productivity!

od
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olga d.

Education Management, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Feedback

Reviewed 6 months ago
Pros

it s innovative, once one is used to work with it, it is user friendly and helps generate good quality emails . it saves time and language, meaning syntax, gramar and spelling are correct when using different languages. i also like the fact that it allows me to customise my mails to the audience .

Cons

i cannot include it in outlook and have to use outlook live and i don't like that. it bugs from time to time and i cannot paste the message in my mail or i loose the message and need to rewrite it.

kr
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kishan r.

Accounting, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Time Saving

Reviewed 4 months ago

It has been fatastic. Glad that I discovered it

Pros

I loved the fact it eases my burden especially on routine emails. Many of my accountants who are not necessarily language experts are saving time and my money by using this tool. Hats off to the way you have designed it. I personally installed it in atleast 10 systems. Keep up the good job and please feel free to reachout to me for any feedback from non native English speakers.

Cons

I think installation took time rest was ok

MZ
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Matt Z.

Chemicals, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Game Changer

Reviewed 6 months ago

I use this to write e-mails when I know the basic premise of what I'm trying to say, but don't know how to say it. Or, it helps me say the same thing I've been trying to say (a million times) a different way. It's significantly decreased time required on sending e-mails.

Pros

It gives me the chance to instantly write e-mails that I would normally agonize over for 10-20 minutes

Cons

I wish it was slightly smarter, and could better interpret the context, so that I wouldn't need some much manual intervention after the fact.

HH
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Hilary H.

Retail, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Time Saver

Reviewed 6 months ago
Pros

I love mail, maestro. It has saved me so much time writing and replying to emails. I love the new prompt feature that has post agendas. I like how it will do replies and take whatever content is in the email you’re replying to and go off of that. It’s very user-friendly. Set up to literally a minute. Definitely use this every single day.

Cons

I wish that you could edit part of the generated reply, and keep some of the generated reply.

HP
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Hemanshu P.

Hospital & Health Care, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Super Easy to user and user friendly

Reviewed 6 months ago

I have used the MailMaestro on multiple occasions for sending emails to [sensitive content hidden]of our organisationand i was really impressed by the email that it generated for me to send it.Multiple times i didnt even have to edit the email.

Pros

Works with O365.It is very user friendly.Saves lot of time

Cons

I don't know of anything so far that i do not like in the MailMaestro.

AI
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Arulraj I.

Oil & Energy, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Product Feedback from Arul

Reviewed 6 months ago

The best AI for outlook email I ever come across and i do highly recommend to many of my colleagues those who started using it already.

Pros

Predefined Email template for setting up the meeting also the subject of the email

Cons

the default email signature is not really required

HK
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Husain K.

Construction, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Good

Reviewed 8 months ago
Pros

Add on service helps to reach quickly and efficiently

Cons

Not very reliable in tone, some times does not look natural

Vendor response

Thanks for your honest feedback, Husain! Glad to hear that MailMaestro has been quick and efficient for you. We'll raise your feedback about tones to our team so we can improve it asap!

HM
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Hasan M.

International Trade and Development, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Product Ok customer service BAD

Reviewed 8 months ago

Your customer support didn't respond to any of myessages hence the bad rating

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Hasan, thank you for your review. We're so sorry to hear you haven't heard back from our team yet. Our team has responded to your email now. Please rest assured we'd love to help resolve your issue as soon as possible.

AK
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Ahmed K.

Information Technology and Services, 1,001-5,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good tool to have

Reviewed 8 months ago

it is nice, i will keep using it for sometime.

Pros

supporting drafting the long emails, then you will have to just fine tune it. which reduce alot of the time.

Cons

that you need to open it in new window, i would suggest to have it as an icon within the email message, and once clicked the magic happens in the same box.

Vendor response

Hey Ahmed! Thanks for sharing your review with us. We're glad to hear that our tool has helped you save time by supporting you with drafting long emails. We appreciate your feedback on the user experience and will take note of your suggestion to have it as an icon within the email message. We hope you continue to find our AI useful!

FA
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Francesco A.

Environmental Services, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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first time trying an AI software on my email

Reviewed 8 months ago

overall it helps write smoother emails and works as a grammar / sintaxys checker and comes across as a useful tool, particularly if you need to fire off tens of emails per day and also helps if English is not your first language

Pros

helps you organise your thoughts in a proficient way. it does increase your productivity, particularly if English is not your first language

Cons

on a certain topics it does not really change a lot from what your inputs where. with certain emails, it just copy and paste what you wrote again. Sometimes it cracks or freezes so you lose what you just wrote or the inputs you gave

SP
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Steve P.

Education Management, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Solid, could be better. GPT copy and paste is still the better option.

Reviewed 7 months ago

its solid, can help with some of the easy to replymessages. wish we could add perameters and uch like in GPT to steer responses. for example someone says the want to apply. it can kick out the application link with an application code.

Pros

Quick reply's with context. speeds up the work flow.

Cons

the tag at the end ofevery message i need to delete every message i send.

Vendor response

Hi Steve, thank you for sending your review! We appreciate your feedback on the speed and contextual relevance of our product. We value your suggestion to add parameters for customized responses. We'll consider it for future updates. Feel free to reach out if you have any more suggestions or questions.