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Market Leader Professional Logo

Cloud-based CRM software

Last updated: September 2024

Market Leader Professional Reviews

Overall rating

2.0

/5

10

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.33/10

Reviews by rating

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Pros and cons

I love their touch system. The automated campaigns are the best I’ve ever seen.
The CRM was great, as well as the automatic follow up with letters to clients. I also liked the amount of leads I received.
The only good thing that i can think of is the on boarding where they are very helpful, just wish they were a little more upfront.
This lack of accountability and disregard for customer concerns is deeply troubling and speaks to a fundamental failure in their service model.
I was told by the representative over then phone that these leads would be screened before they come to me. The service has been bad since day 1.
I kept calling in and they kept making adjustments to my account but nothing ever changed. Most of these leads either have no phone number, bad number etc.
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10 reviews