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MyStudio vs Spark Membership Comparison

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Overview

Category Leaders

A CRM where memberships, classes, events, retail, and more can be purchased by customers through your app, website, in person, and online.

Spark Membership is a fitness management software designed to help martial arts schools manage members, emails, invoices,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

59

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

199

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

134

5

4

3

2

1

76

43

12

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

5.0

5

5

4

3

2

1

5

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

With my previous software, I never felt like they listened to my concerns. MyStudio is always asking us what we need and how they can improve their software to be the best in the industry.
Great customer service, innovative and forward thinking development team. My experience with MyStudio has always been positive and pleasant from the onset.
It's amazing to wake up to purchases and memberships sold. The best thing is the ease of use.

Pros

Not enoughreviews yet

Cons

Appointments function is awful. Class types and memberships restrictive and not fully customisable.
Billing is terrible and will cause double charging issues and confusion.
Poor functionality in reporting, leading to (sometimes expensive) billing and membership errors. Sub-standard smartphone app.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features109
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Campaign Management
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • File Sharing
  • Financial Analysis
  • Fitness Plan
  • For Martial Arts
  • For Startups
  • For Summer Camps
  • Forms Management
  • Hybrid Trainer
  • In-person Trainer
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Registration
  • Online Trainer
  • Parent Portal
  • Payment Processing
  • Point of Sale (POS)
  • Program Management
  • Progress Tracking
  • Promotions Management
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Secure Login
  • Self Service Portal
  • Social Media Integration
  • Student Management
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features49
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Campaign Management
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • File Sharing
  • Financial Analysis
  • Fitness Plan
  • For Martial Arts
  • For Startups
  • For Summer Camps
  • Forms Management
  • Hybrid Trainer
  • In-person Trainer
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Registration
  • Online Trainer
  • Parent Portal
  • Payment Processing
  • Point of Sale (POS)
  • Program Management
  • Progress Tracking
  • Promotions Management
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Secure Login
  • Self Service Portal
  • Social Media Integration
  • Student Management
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations1
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Cloud
  • HubSpot CRM
  • Jira
  • Mailchimp
  • Microsoft Azure
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • Pipedrive
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Total integrations1
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Cloud
  • HubSpot CRM
  • Jira
  • Mailchimp
  • Microsoft Azure
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • Pipedrive
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Xero
  • Zapier

User reviews that mention these apps

NH
AvatarImg

Nathan H.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyStudio logo

MyStudio

Elite Review of My Studio

Reviewed 7 months ago

It’s great! I’ve been here since the beginning!

Pros

Ease of use, great essential features, customizable emails, simplicity of membership str

Cons

Poor lead management , would like to schedule automated emails and texts to specific individuals and be able to manage as in delete leases easier. Also the ability of the software to automatically update trials, and leads when they sign up.

FM
AvatarImg

Fiona M.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

MyStudio logo

MyStudio

MyStudio review

Reviewed 7 months ago
Pros

App features, billing management , retail features

Cons

Difficult to access membership/customer details. Too many steps. Can’t delete credit cards in our end.

JH
AvatarImg

Jeremy H.

Sports, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

MyStudio logo

MyStudio

A solid but imperfect software system for managing memberships.

Reviewed 7 months ago

I am happy with my overall experience.

Pros

It makes communication with members easy. The price point is good. Its payment and retail features are easy to use.

Cons

Attachments to emails to members is limited to one per message. I wish I could backdate the start of a membership.

HO
AvatarImg

Herman O.

Consumer Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

MyStudio logo

MyStudio

My studio grows bigger by the day

Reviewed 2 years ago

organization

Pros

parents like it and registrations are gold with this app. On everything from merchandise to testing events and even membership enrollment with trail links for costumer use.

Cons

There are a lot of things to work out and sometimes it's a run around to get answers and its a challenge that aspect of your business. Its most challenges honestly.

Vendor response

Thanks so much for your review, Herman!

GM
AvatarImg

Glenn M.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

MyStudio logo

MyStudio

A passable studio CRM with some obvious flaws.

Reviewed 2 years ago

I've used several studio CRMs - MindBody, ZenPlanner, etc - and they are all, in their own way, awful. MyStudio was recommended to me by a friend, who sold the benefits in terms of clients being able to enroll themselves for memberships, and use a member app to check in. But the self-enrolment benefits are offset by accounting and reporting problems, and a lack of flexibility in membership and product types. The software probably works well for high-throughput karate and TKD dojos, and is likely geared toward them. We stay with it for now because there is nothing obviously better out there, and the hassle of switching back to MindBody, etc, would be more than it is worth.

Pros

Easy to implement. Graphic interface (dashboard) fairly intuitive. Easy to set up / sell events.

Cons

Appointments function is awful. Class types and memberships restrictive and not fully customisable. Poor functionality in reporting, leading to (sometimes expensive) billing and membership errors. Sub-standard smartphone app.

Vendor response

Thanks for your review, Glenn. We will be reaching out to book a VIP session during which we can look over your account and see how we can improve your experience for your studio.

AR
AvatarImg

Verified reviewer

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyStudio logo

MyStudio

Great Product

Reviewed 2 years ago

Great so far. It was vital to have it during the pandemic.

Pros

I like the attendance feature the most. During the pandemic we had to get rid of "attendance cards". No everyone gets checked in with very little issues. I also like the event and membership registration capabilities.

Cons

Glitches occasionally. One time I couldn't check anyones attendance for 3 days straight. Also loading time takes way to long even though we have fast internet. Email cpabilities are very basic. I would like more synching with mail chimp. They feel like a billing company, but they are not. We have to do a lot of money chasing when a client doesn't pay.

Vendor response

Hello, thank you for your feedback and I'm glad that it's been really helpful during the pandemic. I'm also glad you are utilizing the event and membership registration capabilities! We are continuing to upgrade all of our modules --and considering we are not a billing company, we will take your feedback and continue to look into how we can improve your experience around "money chasing". We truly appreciate your words and hope to continue supporting you through and out of the pandemic!

NA
AvatarImg

Nicholas A.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyStudio logo

MyStudio

Great product to help run your martial arts school

Reviewed 2 years ago

Overall I would highly recommend Mystudio to anyone running a martial arts studio. The value they offer far outweighs any cost to use it.

Pros

Mystudio makes it easy for my members to do just about everything they need. It makes things like selling membership, events, retail and communication simple by having everything kept under one program. With it I don't need a lot of extra employees.

Cons

The team at Mystudio tends to release features that haven't been fully developed. I appreciate them wanting to get new things out but having to deal with the bugs or missing aspects of the feature can be very frustrating at times.

Vendor response

Thanks for your review, Nicholas!

BB
AvatarImg

Buck B.

Fine Art, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

MyStudio logo

MyStudio

New company

Reviewed 7 months ago

The [SENSITIVE CONTENT] [SENSITIVE CONTENT] and [SENSITIVE CONTENT] have been extremely helpful. They want to see you succeed. They are there for you if you need to reach out to them. They are just a new company that is working out all the Kinks.

Pros

They are always looking to make things better. They are there in may forms to help you through any difficulties. They also do Great seminars to help schools grow.

Cons

The software has become difficult to navigate. A lot of guessing where things are. Extremely hard to sign new people up and find the New Membership button. Suggestion: That it should be on the main page or every page. Sometimes they are extremely busy and if you need a question for a client right away it might be awhile until you get the answer.

AM
AvatarImg

Amanda M.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyStudio logo

MyStudio

Great CRM, many features without the big pricetag

Reviewed 7 months ago

MyStudio is a comprehensive CRM system with new features added consistently. Easy to use, onboard etc. Great value for money whether you have a large existing club or just starting out. Helpful support team albeit in a difficult timezone for me here in AUS. Always respond by email the next day/night though.

Pros

MyStudio has a great range of features at much more affordable price tiers than other martial arts software packages. Features/updates are being added all the time as they listen to what their users want. Especially great for clubs starting out who can't afford the big $$$ software packages, and really, MyStudio are always adding features to catch up with those other brands. I can manage regular classes/memberships, events such as gradings, special school holiday days and even my retail store. All this can be run online without the need for me to be continuously jumping off the mat to run POS (I'm a one girl show!)

Cons

Support Team in US so if I want contact, it is in the middle of the night here in Australia. Would be nice to develop a team in another timezone to be a "subject matter expert". They might not know everything, but would be good for initial onboarding and troubleshooting live through the chat. I want an "opt out" feature with trials. When someone signs up for a trial, I want it to convert automatically...

TA
AvatarImg

Tay A.

Sports, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyStudio logo

MyStudio

MyStudio is "MUST" to have if you own any service business!!!

Reviewed 2 years ago

I highly recommand MyStudio app for all my friends who own any service business.

Pros

MyStudio saves me so much time. I used to spend with new trials so much. I needed to schedule them to come in and go over all options and sign up for the membership. It was so much. Now, it does everything automatically after I set up all emails and information customers need to have in order to be a member. All clients are able to use their mobile phones to register or know about the program through the app. It is so easy to use anywhere wherever they go.

Cons

Sometimes, customers accidentally register their trials or the wrong locations. I need to reach out to MyStudio team to delete them if I have one, but MyStudio team is always there to answer and help you with your all questions very quickly!

Vendor response

Thank you for your review, Tay!

JC
AvatarImg

Joshua C.

Sports, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

MyStudio logo

MyStudio

Potentially Great

Reviewed 2 years ago
Pros

-links to memberships that I can text or message people -easy payment processing -quick reports

Cons

-My biggest complaint is I feel very unappreciated as a long time customer. I was an early customer the first year MyStudio was created when there were few but several promising features to come. I recommended the company to many school owners. I stuck by them through their growing pains as a Premium White Label customer. Now, they have deemed me a non-premium customer and have created a new tier with...

Vendor response

Dear Joshua, Thank you very much for being a part of our community, and for joining us early. We appreciate you! With the creation of new membership plans, our intention was not to take anything away from our legacy plans -- we still continue to update and add new features to them. The newer plans, which include features that do incur additional costs to develop, are set up so that those offerings are economically feasible. Again, we appreciate you and we appreciate our legacy members!

CG
AvatarImg

Cat G.

Sports, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyStudio logo

MyStudio

Let myStudio manage your members so you can focus on teaching!

Reviewed 6 months ago

The customer service at myStudio has been great, they can't always fix the things I want, but they always try really hard to! They are very responsive and good at keeping me in the loop on bug and feature requests I put in. I always feel like my opinion on requests is valued and that they are a company eager to learn from their customers.

Pros

I used to have everyone write me a check, give me cash, Venmo me, etc every month. Even when that was only 5 students or so in my early days, it was always such a hassle to collect on time from everyone. I now have over 50 students and I'm still growing, and I couldn't imagine trying to keep track of the logistics for so many people without myStudio. With myStudio, signing up is a breeze, students are automatically transferred from trial rates to full membership rates after a month, retail purchases are easy and self service, and we can even keep all our curriculum readily at hand for them to help practice from the app at home.

Cons

I still think the back end could use several improvements, that I am eagerly awaiting. I'd love to see the all program members view let me customize which columns it display for my participants. I'd also love some sort of integration between myStudio and Wix which I use for our monthly newsletter.

Vendor response

Thank you for honest review about your experience, Cat. We are glad you know that we value your feedback and are listening to your requests.

MH
AvatarImg

Muzammil H.

Wholesale, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

MyStudio logo

MyStudio

Amazing & Great Software, I just love it

Reviewed 2 years ago

I've used several studio CRMs - MindBody, ZenPlanner, etc - and they are all, in their own way, awful. MyStudio was recommended to me by a friend, who sold the benefits in terms of clients being able to enroll themselves for memberships, and use a member app to check in. But the self-enrolment benefits are offset by accounting and reporting problems, and a lack of flexibility in membership and product types. The software probably works well for high-throughput karate and TKD dojos, and is likely geared toward them. We stay with it for now because there is nothing obviously better out there, and the hassle of switching back to MindBody, etc, would be more than it is worth.

Pros

MyStudio saves me such a lot of time. I used to go through with new preliminaries to such an extent. I expected to plan them to come in and go over all alternatives and pursue the participation. It was to such an extent. Presently, it does everything consequently after I set up all messages and data clients need to have to be a part. All customers can utilize their cell phones to enroll or think about the program through the application. It is so natural to utilize anyplace any place they go.

Cons

Was somewhat hard to on-board understudies, however was most likely because of my comprehension of the product.

Vendor response

Hello Muzammil, thank you for providing a review! I see it's been a while since you shared your feedback, and we have launched a lot of new upgrades to the system. We hope those new upgrades have helped to alleviate any of the issues you had last year.