MyStudio Pricing

The ease of use, implementation, and constant development of their roadmap make this a piece of software that brought our business in-line with the leaders in the fitness industry in terms of accessibility and use of technology.

Like all SaaS products, it is not "one size fits all", so when you run into an issue their CS chat function takes a long time to get a response. They do have knowledge articles, but they're pretty basic at this point.

Thank you for your review, Cristiano! We are happy that you are happy. We've taken your feedback and shared it with our team.

It is a great value compared to over priced products around

It is very laggy and slow on computers.

Thanks for your review, Chris! We look forward to releasing more upgrades and updates to you! Could you contact our Customer Success team to find the root cause of why the system might be slow on your computer?

Mystudio makes it easy for my members to do just about everything they need. It makes things like selling membership, events, retail and communication simple by having everything kept under one program. With it I don't need a lot of extra employees.

The team at Mystudio tends to release features that haven't been fully developed. I appreciate them wanting to get new things out but having to deal with the bugs or missing aspects of the feature can be very frustrating at times.

Thanks for your review, Nicholas!

It is a very simple software that doesn't complicate or confuse you. Everything is organized and easy to find and get to. We learned the system ourselves just by clicking around and trying things out. It's definitely affordable too! Exactly what we needed as a small school

some features like transferring memberships and changing payment prices weren't possible for what we were trying to do.

Thank you for your review, Megan! We are actually working on the payment functionalities that you want now! We look forward to releasing more updates and upgrades to you when they are ready!

Easy to use and always being improved. App is good for students ( but a little clunky for check in.

Work flow and Email marketing/ lead nurture. Rankings and achievements, would like this to be more flexible and allow us to track achievement “tips” or awards. Checking in on the app. Seeing the number of classes students have attended.

Thanks for your review, Craig! We look forward to releasing more upgrades and updates to you!

I love the way our students can utilize this system on their own and not have to have my staff be part of the process every step. Great way to save time.

It takes a little getting use to the system and understanding how to do the workflow.

Thank you for your review, Zach! We are happy that you are happy.

MyStudio has a great range of features at much more affordable price tiers than other martial arts software packages. Features/updates are being added all the time as they listen to what their users want. Especially great for clubs starting out who can't afford the big $$$ software packages, and really, MyStudio are always adding features to catch up with those other brands. I can manage regular classes/memberships, events such as gradings, special school holiday days and even my retail store. All this can be run online without the need for me to be continuously jumping off the mat to run POS (I'm a one girl show!)

Support Team in US so if I want contact, it is in the middle of the night here in Australia. Would be nice to develop a team in another timezone to be a "subject matter expert". They might not know everything, but would be good for initial onboarding and troubleshooting live through the chat. I want an "opt out" feature with trials. When someone signs up for a trial, I want it to convert automatically...

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Making the switch to MyStudio is the best decision I have ever made for my business! It’s easy to use for admin and students, economical, and exceeds my expectations for the cost!

Need an easier way to add multiple family members at one time for trial and memberships.

Hi Lindy, Thanks so much for your feedback and we are very glad that you and your team are benefitting from MyStudio. We will continue to roll out new upgrades and updates to improve your experience. Please keep the feedback (things we do well, and what you'd like to see in the future) coming!

Easy to enroll new students and the team is very responsive to requests for new features and constantly improving the software.

Transfer of existing students could be more intuitive

Hi Billy, Thank you for sharing about your experience and we are glad we helped to support your business through the pandemic! We've taken your feedback about transferring clients and shared it with our team.

The interface is well thought-out, easy to use, and the features are always evolving. Great value for the price.

There are very few cons; but even with that, their development team constantly improves on them.

Hello Dayo, Thank you for your review! We are happy that you are with us and we will keep working on the product and service so that you will continue to be pleased!

Simplicity and not price gouging. Fairly easy to work.

It could use some more features to make it better. Checkin system would be nice to see the students attendance days they came in right in front of your eyes on the main page.

Hello Mark, We are so glad to be able to serve you and are happy that you are happy! We've taken your feedback and shared it with our team. We will continue rolling out new upgrades and we look forward to you enjoying them!

I love the customer service, with all my dumb questions they are always patient with me and get to the bottom of issues. The format is super nice as administrator, for client management, automatic payments, the trigger for late payments, email us (how its also sent to other emails so I don't miss it), the website template, and billing schedule, the cash flow, and many more features I can't list at the moment. I can't imagine running my business without it.

Updates - I would like more notice of any updates to the software, like via text or email. This notice is to double-check the client's accounts to confirm the payment is correct. For the website template, I would like the option to run google ads but it requires coding which the website template does not provide. IF MyStudio can fix that issue that would be great! The processing fees, I think the...

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Thank you for your honest review. We see your feedback and our product team will keep it in mind as we continue to roll out new updates to the various parts of the system.

The thing I liked most about MyStudio, in the beginning, was the low cost of entry. Once, we implemented the software the customer service was nice, and the software has grown and added new features which are all also nice. The other thing I am quite happy with is the fact that I can get payment processing done as well as get the expensive credit card machines out of my gym.

What I haven't liked the most has been the slowing down of the customer support, especially as I am a white label member (which is supposed to be like VIP) and sometimes I find it difficult to navigate.

Hi JD, Thanks for sharing about your experience. We are so happy that you are with us. Thanks for being with us as we continued (and continue) to roll out new features, and that's great that you no longer need the credit card machines! We hear your feedback about customer service being slower than before-- we are working on remedying this as we speak and I hope you do not have issues again.

-The ease of use was number one and honestly the price was unbeatable. We pass on the fees of the credit cards to clients which actually pays for our annual fee to use the software. -Opportunities for a self service check in process saving on labor -Customer history with options to communicate via text with clients in real time through the software -internet Based so can be used on mobile device

We are a dance studio and the features are geared towards martial arts; however, the features work great for us. We do a lot of drop in classes, loading those can be cumbersome. Wished the copy class feature copied the times so when i load the month of classes i don't have to load every class time

Hello Troy, We are so glad to be able to serve you and are happy that you are happy! We will continue rolling out new upgrades--including ones for dance studios--and we look forward to you enjoying them!

Affordable. Easy online customer management and billing. They were just starting out and so was I, so it was a good fit.

The attendance tracking, email, and SMS communication tools tracking software are basic and need more development to work. The scheduling software user interface is just ugly and unusable. I am currently paying for mailchimp, acuity scheduling, and taking attendance manually to get the job done right. The custom links for online registrations often come up as 404 not found. I'm now at a point where I can easily move to another CMS and enjoy more developed software if the price is right.

Hello Alvin, Thank you for sharing your thoughts. A member of our team will be reaching out to learn more about your experience, because I believe we could help make things much better for you after we speak about your specific concerns.

-links to memberships that I can text or message people -easy payment processing -quick reports

-My biggest complaint is I feel very unappreciated as a long time customer. I was an early customer the first year MyStudio was created when there were few but several promising features to come. I recommended the company to many school owners. I stuck by them through their growing pains as a Premium White Label customer. Now, they have deemed me a non-premium customer and have created a new tier with...

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Dear Joshua, Thank you very much for being a part of our community, and for joining us early. We appreciate you! With the creation of new membership plans, our intention was not to take anything away from our legacy plans -- we still continue to update and add new features to them. The newer plans, which include features that do incur additional costs to develop, are set up so that those offerings are economically feasible. Again, we appreciate you and we appreciate our legacy members!

I 've been working with this system for a while and tall the software I used before, it's way more user friendly and the price point is way better than those like rainmaker. The integrations are just what any dojo owner needs to make things easier and streamline.

There are a lot of features so it took a while to navigate and understand where things where. But it seems like they are always working on improving the work flow for customers.

I like that it allows my students to access curriculum, events etc. One of the biggest plusses is that [SENSITIVE CONTENT HIDDEN] and his team are always building and making it better.

That there is a little back-end work. There are some features that other CRM have that MyStudio does not have, but that's ok. For the price and the functionality of MyStudio, hands-down winner.

Thanks for your review, Gary! We look forward to releasing more upgrades and updates to you!

Fairly easy to use. Excellent customer service

Pricing tools not available in all modes - Memberships vs Events. Sortable menus in events Fairy regular app issues that we are needing to address on our end that makes updating a pain

Hi Tony, thank you for your review and we are happy to hear that you believe that we are an excellent choice for membership management. Thanks for being a valued member with us! We are taking all of your feedback and sharing it with our teams.

The initial start up cost is relatively inexpensive. Setting up payments to pass on credit card fees was a game changer. They are continuing updating features.

Everything on the back end needs to be done on the website. Formatting is challenging. Merging accounts is not that simple. Sometimes email campaigns once set up doesn’t send so you have to redo the email message.

Thanks for your review, Annie! We look forward to releasing more upgrades and updates to you--which I believe will address the concerns that you shared. For example, we are working toward upgrades to the Operator app and control panel that will allow you to manage everything from a mobile device.

For someone who is computer illiterate, I am able to navigate through this software and get what I need accomplished. You can't beat the customer service!

Anything computer related is difficult for me so creating memberships, moving my students into the database and learning the functions is hard for me but customer service walks me through every step so at least there is that!

Hello Peaches, What a fun review to read! We are so glad that we are working together, and that we can help you with your studio management. Let us know however we can continue to help you with the platform's features!

My favorite feature is the merchandise store

I have had a hard time figuring out how to get students enrolled who don't want autopay on

Thanks for your review, Jessica! We look forward to rolling out even more upgrades and updates to you!

It's easy to use and works well. It's not full of features we wouldn't use

There's not much I don't like. I wish the processing fees were better

Thank you very much for your honest review!

The software is relatively easy to use. It has a great price. It's easy for my students and parents to utilize and it helps keep me in touch with all of them. Had it not been for my studio during the current pandemic I would have had to close my doors.

Sometimes finding certain features is a little cumbersome on the business side.

Thank you for your review, James! We are happy that you are happy. We've taken your feedback and shared it with our team.