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MyStudio Logo
MyStudio
4.4
(134)

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CRM for managing customer, sales, and products

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MyStudio Pricing

Pricing overview

Value for money rating

4.5

/5

134

Price starts from

59

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Pricing details

There is a flat rate for our robust platform of features - inclusive of a customized website, customized member app, customized software platform, operator app, and tools for membership billing, events, retail, leads, and more. There are a few add-ons for those who would like a custom branded app on the app stores, and SMS texting, but the bulk of our functionality is included in the flat rate.

What users say

We were using a different software and it was costing us $$ when we are a small facility. We made the leap to MyStudio and I am SUPER happy we did.
I would highly recommend MyStudio For anyone trying to grow their business and maximize profit. Who wouldn’t want to make money while their school is closed and they are sitting at home.

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Reviewers who mentioned pricing said:

SV
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Sarah V.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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MyStudio Software for Martial Arts School

Reviewed 2 years ago

Customer service and availability of the MyStudio team has been exceptional! Through the set up process to the day to day running of our business, their team has been willing to listen and help at every step. We are very pleased with the value MyStudio adds to our business.

Pros

MyStudio has allowed us to seamlessly register students for events, enroll students in classes, manage students rank progression and sell merchandise through multiple point of sales avenues. Their easy to use landing pages have helped us increase our bottom line and streamlined our registration processes.

Cons

There student database is not as robust as software systems we have used in the past. Exporting the student database to create lists in a spreadsheet does not include values that would be very helpful. User interface is sufficient but uninspiring.

Vendor response

Hi Sarah, thanks for your review! We are so happy to hear how happy you are with "seamlessly registering" people for your various offerings. We really are glad that we have helped in increasing your bottom line and streamlining your registration processes. We're taking all of your thoughts and we will share them with our teams as we continue to upgrade the system.

CP
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Cristiano P.

Health, Wellness and Fitness, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Brings Martial Arts Schools Into The Present

Reviewed 2 years ago

MyStudio took 8 separate services, systems, and softwares and combined them into one product for a fraction of the cost.

Pros

The ease of use, implementation, and constant development of their roadmap make this a piece of software that brought our business in-line with the leaders in the fitness industry in terms of accessibility and use of technology.

Cons

Like all SaaS products, it is not "one size fits all", so when you run into an issue their CS chat function takes a long time to get a response. They do have knowledge articles, but they're pretty basic at this point.

Vendor response

Thank you for your review, Cristiano! We are happy that you are happy. We've taken your feedback and shared it with our team.

CL
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Chris L.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great value

Reviewed 2 years ago

Customer service is great and their developer team is great. They try to update and upgrade their system very often to provide more to us.

Pros

It is a great value compared to over priced products around

Cons

It is very laggy and slow on computers.

Vendor response

Thanks for your review, Chris! We look forward to releasing more upgrades and updates to you! Could you contact our Customer Success team to find the root cause of why the system might be slow on your computer?

NA
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Nicholas A.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product to help run your martial arts school

Reviewed 2 years ago

Overall I would highly recommend Mystudio to anyone running a martial arts studio. The value they offer far outweighs any cost to use it.

Pros

Mystudio makes it easy for my members to do just about everything they need. It makes things like selling membership, events, retail and communication simple by having everything kept under one program. With it I don't need a lot of extra employees.

Cons

The team at Mystudio tends to release features that haven't been fully developed. I appreciate them wanting to get new things out but having to deal with the bugs or missing aspects of the feature can be very frustrating at times.

Vendor response

Thanks for your review, Nicholas!

MF
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Megan F.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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MyStudio is SUPER Simple

Reviewed 2 years ago
Pros

It is a very simple software that doesn't complicate or confuse you. Everything is organized and easy to find and get to. We learned the system ourselves just by clicking around and trying things out. It's definitely affordable too! Exactly what we needed as a small school

Cons

some features like transferring memberships and changing payment prices weren't possible for what we were trying to do.

Vendor response

Thank you for your review, Megan! We are actually working on the payment functionalities that you want now! We look forward to releasing more updates and upgrades to you when they are ready!

CB
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Craig B.

Sports, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great produce for an affordable price.

Reviewed 2 years ago

Really good system, easy to use and very affordable for the quality of the product.

Pros

Easy to use and always being improved. App is good for students ( but a little clunky for check in.

Cons

Work flow and Email marketing/ lead nurture. Rankings and achievements, would like this to be more flexible and allow us to track achievement “tips” or awards. Checking in on the app. Seeing the number of classes students have attended.

Vendor response

Thanks for your review, Craig! We look forward to releasing more upgrades and updates to you!

ZH
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Zach H.

Performing Arts, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great Value!

Reviewed 2 years ago
Pros

I love the way our students can utilize this system on their own and not have to have my staff be part of the process every step. Great way to save time.

Cons

It takes a little getting use to the system and understanding how to do the workflow.

Vendor response

Thank you for your review, Zach! We are happy that you are happy.

AM
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Amanda M.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great CRM, many features without the big pricetag

Reviewed 7 months ago

MyStudio is a comprehensive CRM system with new features added consistently. Easy to use, onboard etc. Great value for money whether you have a large existing club or just starting out. Helpful support team albeit in a difficult timezone for me here in AUS. Always respond by email the next day/night though.

Pros

MyStudio has a great range of features at much more affordable price tiers than other martial arts software packages. Features/updates are being added all the time as they listen to what their users want. Especially great for clubs starting out who can't afford the big $$$ software packages, and really, MyStudio are always adding features to catch up with those other brands. I can manage regular classes/memberships, events such as gradings, special school holiday days and even my retail store. All this can be run online without the need for me to be continuously jumping off the mat to run POS (I'm a one girl show!)

Cons

Support Team in US so if I want contact, it is in the middle of the night here in Australia. Would be nice to develop a team in another timezone to be a "subject matter expert". They might not know everything, but would be good for initial onboarding and troubleshooting live through the chat. I want an "opt out" feature with trials. When someone signs up for a trial, I want it to convert automatically...

LW
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Lindy W.

Sports, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Decision Ever

Reviewed 2 years ago

I absolutely love it! My students have access to everything at their fingertips!

Pros

Making the switch to MyStudio is the best decision I have ever made for my business! It’s easy to use for admin and students, economical, and exceeds my expectations for the cost!

Cons

Need an easier way to add multiple family members at one time for trial and memberships.

Vendor response

Hi Lindy, Thanks so much for your feedback and we are very glad that you and your team are benefitting from MyStudio. We will continue to roll out new upgrades and updates to improve your experience. Please keep the feedback (things we do well, and what you'd like to see in the future) coming!

BG
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Billy G.

Sports, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great value!

Reviewed 2 years ago

Kept us alive during the Covid shutdown and has made it easier to continue operating

Pros

Easy to enroll new students and the team is very responsive to requests for new features and constantly improving the software.

Cons

Transfer of existing students could be more intuitive

Vendor response

Hi Billy, Thank you for sharing about your experience and we are glad we helped to support your business through the pandemic! We've taken your feedback about transferring clients and shared it with our team.

DO
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Dayo O.

Recreational Facilities and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An simple, efficient, user-friendly CRM software.

Reviewed 2 years ago

Great customer service, innovative and forward thinking development team. My experience with MyStudio has always been positive and pleasant from the onset.

Pros

The interface is well thought-out, easy to use, and the features are always evolving. Great value for the price.

Cons

There are very few cons; but even with that, their development team constantly improves on them.

Vendor response

Hello Dayo, Thank you for your review! We are happy that you are with us and we will keep working on the product and service so that you will continue to be pleased!

MK
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Mark K.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Survey

Reviewed 2 years ago

Overall I like My Studio.

Pros

Simplicity and not price gouging. Fairly easy to work.

Cons

It could use some more features to make it better. Checkin system would be nice to see the students attendance days they came in right in front of your eyes on the main page.

Vendor response

Hello Mark, We are so glad to be able to serve you and are happy that you are happy! We've taken your feedback and shared it with our team. We will continue rolling out new upgrades and we look forward to you enjoying them!

KK
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Kirsten K.

Retail, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My Experience with MyStudio for my very first business

Reviewed 6 months ago

I enjoyed my time with MyStudio and I know there are some issues but for the most part, I'm happy with the product and plan to renew for next year.

Pros

I love the customer service, with all my dumb questions they are always patient with me and get to the bottom of issues. The format is super nice as administrator, for client management, automatic payments, the trigger for late payments, email us (how its also sent to other emails so I don't miss it), the website template, and billing schedule, the cash flow, and many more features I can't list at the moment. I can't imagine running my business without it.

Cons

Updates - I would like more notice of any updates to the software, like via text or email. This notice is to double-check the client's accounts to confirm the payment is correct. For the website template, I would like the option to run google ads but it requires coding which the website template does not provide. IF MyStudio can fix that issue that would be great! The processing fees, I think the...

Vendor response

Thank you for your honest review. We see your feedback and our product team will keep it in mind as we continue to roll out new updates to the various parts of the system.

JO
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JD O.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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2 Years In

Reviewed 2 years ago

I would say the overall experience has been good, and I am very happy I made the choice to switch to MyStudio.

Pros

The thing I liked most about MyStudio, in the beginning, was the low cost of entry. Once, we implemented the software the customer service was nice, and the software has grown and added new features which are all also nice. The other thing I am quite happy with is the fact that I can get payment processing done as well as get the expensive credit card machines out of my gym.

Cons

What I haven't liked the most has been the slowing down of the customer support, especially as I am a white label member (which is supposed to be like VIP) and sometimes I find it difficult to navigate.

Vendor response

Hi JD, Thanks for sharing about your experience. We are so happy that you are with us. Thanks for being with us as we continued (and continue) to roll out new features, and that's great that you no longer need the credit card machines! We hear your feedback about customer service being slower than before-- we are working on remedying this as we speak and I hope you do not have issues again.

TG
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Troy G.

Entertainment, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent product

Reviewed 2 years ago

Met all my expectations and when Covid hit the team at mystudio went all in to do everything they could to help and give us ideas how to retain customers and gain new ones. They immediately implemented features to help with online classes and more.

Pros

-The ease of use was number one and honestly the price was unbeatable. We pass on the fees of the credit cards to clients which actually pays for our annual fee to use the software. -Opportunities for a self service check in process saving on labor -Customer history with options to communicate via text with clients in real time through the software -internet Based so can be used on mobile device

Cons

We are a dance studio and the features are geared towards martial arts; however, the features work great for us. We do a lot of drop in classes, loading those can be cumbersome. Wished the copy class feature copied the times so when i load the month of classes i don't have to load every class time

Vendor response

Hello Troy, We are so glad to be able to serve you and are happy that you are happy! We will continue rolling out new upgrades--including ones for dance studios--and we look forward to you enjoying them!

AC
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Alvin C.

Recreational Facilities and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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MyStudio CMS for Martial Arts Schools

Reviewed 2 years ago

They are good people on their way to making a great product. I just can't use every part of the system. Big promises with slow delivery on the software.

Pros

Affordable. Easy online customer management and billing. They were just starting out and so was I, so it was a good fit.

Cons

The attendance tracking, email, and SMS communication tools tracking software are basic and need more development to work. The scheduling software user interface is just ugly and unusable. I am currently paying for mailchimp, acuity scheduling, and taking attendance manually to get the job done right. The custom links for online registrations often come up as 404 not found. I'm now at a point where I can easily move to another CMS and enjoy more developed software if the price is right.

Vendor response

Hello Alvin, Thank you for sharing your thoughts. A member of our team will be reaching out to learn more about your experience, because I believe we could help make things much better for you after we speak about your specific concerns.

JC
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Joshua C.

Sports, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Potentially Great

Reviewed 2 years ago
Pros

-links to memberships that I can text or message people -easy payment processing -quick reports

Cons

-My biggest complaint is I feel very unappreciated as a long time customer. I was an early customer the first year MyStudio was created when there were few but several promising features to come. I recommended the company to many school owners. I stuck by them through their growing pains as a Premium White Label customer. Now, they have deemed me a non-premium customer and have created a new tier with...

Vendor response

Dear Joshua, Thank you very much for being a part of our community, and for joining us early. We appreciate you! With the creation of new membership plans, our intention was not to take anything away from our legacy plans -- we still continue to update and add new features to them. The newer plans, which include features that do incur additional costs to develop, are set up so that those offerings are economically feasible. Again, we appreciate you and we appreciate our legacy members!

nN
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nelson N.

Professional Training & Coaching, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Martial Arts Must

Reviewed 7 months ago

At 1st I wasn't impressed as I used the lowest tier. After upgrading and using the website creator things started taking off. With the upgrades they have been updating it seems to have made things way easier. I love it and will use it for the upcoming schools we will open.

Pros

I 've been working with this system for a while and tall the software I used before, it's way more user friendly and the price point is way better than those like rainmaker. The integrations are just what any dojo owner needs to make things easier and streamline.

Cons

There are a lot of features so it took a while to navigate and understand where things where. But it seems like they are always working on improving the work flow for customers.

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Gary V.

Sports, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MyStudio - Great Tool for any any School

Reviewed 2 years ago

[SENSITIVE CONTENT HIDDEN] and his team have been fantastic. Like any other software or apps, there are bugs but they work with you each and every step.

Pros

I like that it allows my students to access curriculum, events etc. One of the biggest plusses is that [SENSITIVE CONTENT HIDDEN] and his team are always building and making it better.

Cons

That there is a little back-end work. There are some features that other CRM have that MyStudio does not have, but that's ok. For the price and the functionality of MyStudio, hands-down winner.

Vendor response

Thanks for your review, Gary! We look forward to releasing more upgrades and updates to you!

TA
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Tony A.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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MPK MS Review

Reviewed 2 years ago

Overall an excellent choice for member management

Pros

Fairly easy to use. Excellent customer service

Cons

Pricing tools not available in all modes - Memberships vs Events. Sortable menus in events Fairy regular app issues that we are needing to address on our end that makes updating a pain

Vendor response

Hi Tony, thank you for your review and we are happy to hear that you believe that we are an excellent choice for membership management. Thanks for being a valued member with us! We are taking all of your feedback and sharing it with our teams.

AK
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Annie K.

Sports, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Great for users, a bit challenging at times for admins

Reviewed 2 years ago

We were a single unit user and then joined an organization that used the software so we chose to migrate our information over to the new organization’s format. There were some major challenges. It was eventually all corrected but not without the frustrations. Spent way too much time in the process.

Pros

The initial start up cost is relatively inexpensive. Setting up payments to pass on credit card fees was a game changer. They are continuing updating features.

Cons

Everything on the back end needs to be done on the website. Formatting is challenging. Merging accounts is not that simple. Sometimes email campaigns once set up doesn’t send so you have to redo the email message.

Vendor response

Thanks for your review, Annie! We look forward to releasing more upgrades and updates to you--which I believe will address the concerns that you shared. For example, we are working toward upgrades to the Operator app and control panel that will allow you to manage everything from a mobile device.

PV
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Peaches V.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Thankful for this software

Reviewed 2 years ago

I am very happy with this software. They are constantly adding new features (which I have to learn) and I know that I am not even using half of what they offer. I got on early so the price was right and I'm glad I made the jump into this century!

Pros

For someone who is computer illiterate, I am able to navigate through this software and get what I need accomplished. You can't beat the customer service!

Cons

Anything computer related is difficult for me so creating memberships, moving my students into the database and learning the functions is hard for me but customer service walks me through every step so at least there is that!

Vendor response

Hello Peaches, What a fun review to read! We are so glad that we are working together, and that we can help you with your studio management. Let us know however we can continue to help you with the platform's features!

JR
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Jessica R.

Sports, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great quality for the cost

Reviewed 2 years ago

My overall experience has been satisfaction

Pros

My favorite feature is the merchandise store

Cons

I have had a hard time figuring out how to get students enrolled who don't want autopay on

Vendor response

Thanks for your review, Jessica! We look forward to rolling out even more upgrades and updates to you!

JN
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James N.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great value and always getting better

Reviewed 7 months ago

It's been easy to use and our staff and members enjoy it

Pros

It's easy to use and works well. It's not full of features we wouldn't use

Cons

There's not much I don't like. I wish the processing fees were better

Vendor response

Thank you very much for your honest review!

JP
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James P.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mystudio - the best bang for your buck

Reviewed 2 years ago
Pros

The software is relatively easy to use. It has a great price. It's easy for my students and parents to utilize and it helps keep me in touch with all of them. Had it not been for my studio during the current pandemic I would have had to close my doors.

Cons

Sometimes finding certain features is a little cumbersome on the business side.

Vendor response

Thank you for your review, James! We are happy that you are happy. We've taken your feedback and shared it with our team.