OmniConnect Reviews

OmniConnect's approach to fintech solutions is highly specialized. We really like how fully-customizable the whole platform is and the integrations are secure and scalable. Customer service is wonderful -- they're so responsive and offers great solutions right away.

None so far. OmniConnect makes every service and solution personalized so that it's really tailored to our organizational business needs.

Thank you for the kind words, we are thrilled to see your 10/10 rating. Glad to hear that you are continuing to find OmniConnect helpful and personalized for your organizational business needs. As always, reach out if we can help in any way. -MSJ

The infrastructure is excellent. The API integration is best in class or integration for online payments and offline stores. Omni connect allows you to easily configure and fetch the credit card information with ease. Omni connect has excellent encryptions and allows seam less connection with Alipay and Apple.

It has a very complex dashboard but lot of features. The chat bot doesn't work as expected and needs more work. The processing fee is a bit higher compared to other services although the quality of the service makes it worthwhile.

Thank you for your thoughtful review! We are glad to hear you have had a good experience with our API integration and that your company has seen great growth potential after enabling OmniConnect. We will pass your comments along to the development team as well. Thanks! As always, reach out if you need anything. -MSJ

It carries data, which is great. It has potential to be a very valuable tool.

It is highly reliant on them to get working properly so I have less control.

We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Our SVP of Client Experience is reaching out to you to resolve this. -MSJ

We use OmniConnect to upload mortgage loans from our LOS to our core environment. It's functioned great since we implemented initially in 2012. We transferred to a new LOS in 2015, and the transition was seamless with this piece. It's very rare that we encounter issues with it, and their support team are great to work with if we need help.

We're looking forward to moving to the hosted environment. Our current upload process could be more streamlined, and we'll address this with the hosted environment.

Lee, thank you for your 10 out of 10 recommendation. This means so much. We have appreciated your relationship since 2012 and look forward to the future with you. We will pass along your comments, and as always, let us know if you need anything. -MSJ

Truly easy product to use and great people to work with when you have problem.

I am not as knowledgeable as i should so i feel bad opening cases but they are always so helpful

Kathy, thank you for the glowing review - it means the world. We will pass your comments on to the OmniConnect team. As always, let us know if you need anything! -MSJ

Setup was easy and NXTSoft customer service is fantastic.

The only downside was there isn't a plug and play option between our LOS and NXTSoft. Not really a Con, just takes a lot of hands on to get initially implemented.

Hi Lee, thank you for your great review. We are happy to see that the setup was easy for you and we are proud that our NXTsoft customer service has treated you well. As always, reach out if you need anything! -MSJ

The support team is second to none. Based on their experience and customer support, the OmniConnect team are best in class.

I have no negative comments on the software or OmniConnect team or portal.

Greg, it is incredible to hear that you have had such a great experience with our support team. We are so proud to hear that. Thanks for taking the time to leave OmniConnect a review. As always, reach out when you need anything. -MSJ

It is easy to use, but all questions that I had the people from omniconnect helped me. They are a great team. Also we almost didn't have any problems using this software.

I don't really know what is missing, to me the software is already pretty impressive.

Easy to use, customer Support and Employee knowledge.

Na

Kristin, thank you for taking the time to leave us a review for OmniConnect. So glad to see that you are a happy customer, and had a smooth implementation process. Let us know if you need anything! -MSJ

OmniConnect is a software that allow users to do integretions of their app

No negative points except the fact that they don't offer free versions

It works when it's set up properly. Saves a ton of time from how we used to book loans.

Setup was extremely complex and temperamental . UI is dated and clunky.

Hi Don, We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Our SVP of Client Experience is reaching out to you to resolve this. -MSJ

I like the Cloud feature and the ease of using Ground Control

implementation mapping. It took a lot of trial and error.

Thank you for taking the time to leave us a review, Michael. It's great to hear that the whole team has been helpful from the start. As always, reach out if you need anything! -MSJ

Product is easy to use. We were able to interface other software to the core system. This saved time and money.

I cannot think of any cons as we only use this product for one piece of software. That is our loan system.

Thanks Teresa for taking the time to leave OmniConnect a review. Glad to hear that you find it easy to use, and better yet, that it saves you time and money! As always, let us know if you need anything. -MSJ

the system was easy to setup... Although the uploading process take a while to complete it's a simple process for the users.

the processing time, we've been told its the connectivity.

Hi Donn, we are thrilled that you are satisfied with the experience and that the OmniConnect system was simple for you to set up. Thank you for your comments, and for taking the time to leave us a review! - MSJ

It's easy to navigate through and find the documentation you need.

All of the old projects still sitting around in it

Kasey, thank you for leaving us a review. Glad you found the documentation you needed easily. -MSJ