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OpenTable Logo

The best restaurant management platform.

OpenTable Reviews - Page 4

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1,306 reviews

DA
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Dylan A.

Accounting, 501-1,000 employees

Used monthly for 1-2 years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Everyone should use this.

Reviewed a year ago

Overall, OpenTable is my go-to for making reservations, even if I am already on google looking up locations, I will open the Open Table app on my phone to make the reservation.

Pros

I feel like a sense of control. You can lookup restaurants in any desired area and scroll through to find out where you're going to eat. Once you find a place you can easily make a reservation straight from the app and invite others. Great for when dealing with indecisive people.

Cons

I don't like that restaurants can charge you for cancelling, but OpenTable does inform you beforehand and it is the restaurant that is imposing the charge not OpenTable. Also, some places OpenTable only has a contact number for, but that usually only happens when it is a small ma and pa shop.

JA
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JUFI A.

Restaurants, 11-50 employees

Used daily for 1-2 years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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It does draw a new crowd

Reviewed 6 years ago
Pros

A new customer base appears! It allows the consumer to book restaurants from their app quite easily.

Cons

It does cost some money to bring those customers in.

Vendor response

Thank you for taking time to write a review, Jufi!