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Password Reset PRO Logo

Web-based self-service password reset software

Last updated: December 2021

Password Reset PRO Features

Features Summary

Functionality

4.3

/5

9

Total features

14

3 categories

Password Reset PRO features

Alerts/Notifications
Compliance Management
Credential Management
Employee Database
Employee Directory
Employee Portal
Mobile Access
Multi-Factor Authentication

Common features of Identity Management software

API
Access Certification
Access Controls/Permissions
Access Management
Active Directory Integration
Activity Dashboard
Application Management
Audit Management

Price starts from

598

One-time payment

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

9

Price starts from

598

One-time payment

Total Features

14

Unique features

  • No unique features

Functionality

4.9

/5

9

Price starts from

ic-pricetag

No pricing info

Total Features

28

Features in Common

12

Unique features

  • Access Controls/Permissions

  • Password Protection

  • Third-Party Integrations

  • Self-Service Access Request

Functionality

4.8

/5

5

Price starts from

4000

/user

Per year

Total Features

35

Features in Common

12

Unique features

  • Reminders

  • SSL Security

  • Password Policies

  • Password Synchronization

Common Password Reset PRO comparisons

Reviewers who mentioned features said:

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Rashidah A.

Telecommunications, 10,001+ employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Perfect application for password management

Reviewed 3 years ago
Pros

We use it for managing and as a automatic process in resetting password for our employees in our organization. It really helps user to easily changing and resetting their password.

Cons

Sometimes, the email that containing resetting link is very slow to be sent out to the user that request it. They need to request again for the email link and it is wasting time.

CP
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Chris P.

Entertainment, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Product we set it up in less than 1 hour, works like a charm, easy to use.

Reviewed 8 years ago

This product has nearly cut out our calls to support to reset passwords by 100%!

Pros

This product is simple and easy to implement. I had the opportunity to contract there support and the engineer was saw a real expert going over best practices and implementation methods. He even went over the free tools included and took the time to show how to use to clean up our AD of stale unused accounts. He was pleasant, expertly knowledgeable, well spoken and easily understood. Application support teams should take note this is how all tech supports should opperate.

Cons

Cannot say I have any you get what you need easy to use and not a lot of extra fluff you don't need.

VH
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Vicki H.

Insurance, 5,001-10,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great tool

Reviewed 5 years ago

Overall my experience has been positive and I've had only great experiences.

Pros

Simple to use and easy to navigate password reset tool. Always simple sending of new emails to clients with little to no issues. I have to reset password about 10 times a week. This also ensures I don't use the same password twice.

Cons

Takes a long time for emails to send out. Other then that I have no other cons about this software.

RD
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Raier D.

Government Administration, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Tool, Web Features lacking

Reviewed 7 years ago

insight into user accounts not being used, Freedom of tedious management of user accounts

Pros

the portal is easy to use, the notification pages are easy to customize, The reporting tools are useful and reports provide insight into usage.

Cons

its not fully web enabled. I wish this has a web enabled admin site where i can deploy password reset pro and portal from a server core and access all admin features from a web page.

RC
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Ryan C.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Consistently Accurate, never fails or errors, easy to edit templates and settings.

Reviewed 8 years ago
Pros

It's reliability. As a Systems Administrator for an industry leading tech company, we leverage over 1200 pieces of software - many of which error, break, and cause manual intervention when nothing in said systems have been edited. Password Reset Pro does exactly what it says it will do for you, never has an issue, and the only times we've ever had to log in is to edit our notification templates.

Cons

The only thing we've ever tried to do that we couldn't, is increase the frequency of notifications past a certain threshold. For example, you can only choose to send a notification a 15, 7, 3 days or you can send one every day for 15 days. It would be nice to send one at 15, one at 7, and then one for each of the last 3 days in a row.

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Shahrul I.

Financial Services, 10,001+ employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Excellent product for password management

Reviewed 3 years ago
Pros

This software is really critical for us, as it will automatically resetting our client or customer that has account with us to easily resetting their account in a matter of minute and no manual intervention are needed.

Cons

There are times when the resetting emails never reach to our client email primary inbox, but end up to the spam folder.

DF
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David F.

Information Technology and Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Makes dealing with end user password issues easier

Reviewed 3 years ago

I had never heard of it until a IT person at one of our clients recommended it. Since then I have been using it for a few larger customers and it's great.

Pros

In today's word with everyone being remote and forced password changes causing people to make more and more password errors, not having to reset them makes for a huge time saver.

Cons

Although the price is low enough not to hurt $600 for 100 users is a tough sell for smaller businesses. There are a lot of 10 to 25 users companies who can't justify that cost vs just opening up a ticket and having a remote admin do it.

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Verified reviewer

Mechanical or Industrial Engineering, self-employed

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Short time to install, no lagging and easy to use.

Reviewed 3 years ago
Pros

The time used to install it is less than an hour. The templates I use it is easy to edit.

Cons

I think it's good overall, but the price is a little high for less than 20 users.