PayClock Online Reviews

Reporting, exporting, ease of editing hours,

Fingerprint feature not consistent. ended up using the Badges. it would be nice if you could click and drag times into different spots, if for example someone thought they clocked in, but either it failed to register, or they forgot altogether. When they clock out, it is in the "clock In' spot. rather than retype it, i'd like to be able to click and drag it over to the clock out spot.

efficient, hardly ever have a problem with it and when I do the tech team quickly fixes it, makes bookkeeping and payroll easy

whenever I have a change in employees, I have to call the tech department to make QuickBooks and PayClock update and meld.

It is easy to use but our original machine started to malfunction and support did not resolve sufficiently.

The company support does not operate with integrity after the sale. They misrepresented the maintenance program and then did not provide equipment as agreed in their replacement program. Their representative misquoted and then the salesperson did not honor quote and tried to upsell.

I like the fact that it is user friendly and provides accurate customizable reporting needed to process payroll and to track work hours.

There are a lot of functions that are available that we do not use. I would like for PTO to be automatically calculated once we put in the accrual rates that should be added at the end of each pay period.

Works Great with other software. Easily mapped in. Control where and how employees log in and out. Can automate breaks and salary as needed. Manual Overrides possible if need be and you can process reports for just about everything! It can even separate employees by job location and schedule.

Nothing really other than if you are importing into another software you must restart the Payclock software before the integration in a server environment.

Easy access form anywhere, easy to use, cloud based.

When I first went to payclock online there were a few times it was unavailable due to some Microsoft issues. This was back a few years ago and hasn't happened since. The only complaint I might have now is that it is slow sometimes.

Reports are very functional and date range selection is nice. The ability to change departments on the fly is much more convenient than other software I have used.

I takes awhile to find all the function buttons.

Ease of operation. Pricing is acceptable.

Occasional problem with connectivity. Not sure how I can connect this to my Quickbooks software.

The ease of use! This is a very user friendly product we liked it so much our entire company switched over and we now all use this for each property

The update created glitches and multiple pay classes showed up for the same person making it difficult to find they are working on it!

Very accurte, easy to use and I can work anywhere including home to get the numbers I need.

If an employee forgets to check-in in the morning then checks out for lunch, back in for the afternoon, and out for the end of the day, you must reenter ALL the data to go back to enter when they came in. Takes more time then we should

The product works great. My employees can clock in easily with a card when the work at the office. They can also use the app when they work remote.

The software works as expected. I don't really have any complaints.

Easy to use report Quick correct punches Very good set up schedule Only issue there is no space to write SSN and employee exemptions

No space to write SSN or employees exemption

Ease of use. Dependable. Good customer service.

There is nothing about this software I don't like.

I love that I can access my time clock from anywhere even from my phone!

Updates take a little longer then I would like

I can access it from anywhere

Some reports don't work

No pros were added to this review

No cons were added to this review

The training options available make this software a great tool. It allows the user to design a training that best fits the company. We have used videos as well as questionnaires.

Since I do train, I would like to see a way to do live videos with questions for the employee to answer.

This software is easy to use and has much more capability than we are utilizing now, but I am confident that the functionality will be there when we need it.

Sometimes I have to search for the functions that I infrequently use. A search function or user guide would be helpful above and beyond the training videos that are available.

Very helpful with keeping up with hours worked. Has saved me many hours of guessing and trying to remember what days the employees worked and how long their lunch break was.

Serveral complaint from employees not being able to clock in.

Simple to use for the every day functions

Reporting can be a bit cumbersome and the reports look amateur at best.

very convenient for employee time tracking. Easy to manage, I highly recommend this software.

no problems so far. hoping to not encounter any problems.

better control of time cards. very easy to navigate the software.

don't know yet we will let you know later

Easy to use

Issues with the software, the downtime.

Customer service is always available, courteous and very helpful with my request and needs. Nice to have USA based help line.

Love everything about this version of software

Able to see time information on different computers

Records did not transfer from our previous Lathem time clock