Rentler Reviews

Tents application and credit, background and eviction check is crucial. I can have possible tenets fill out an online application and I can accept it online. It’s so easy!

It’s a little confusing at first. Possible tenets don’t want to pay the 39$ fee until they understand it’s good for a month and they can apply to more than just my place. I’m not sure that’s stayed up front

The speed at which rent would be deposited into my bank account after the resident paid. I looked into Cozy which I also really liked (modern look to the ease of use) and it was completely free for rent payments BUT rent took FOREVER to be deposited. It averaged 5 business days which if you added a weekend it was nearly 8-10 days with holidays. If residents paid the latest possible on the 5th and it...

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It does accept partial payments (but every free software I looked at did). I can't customize the application. For example there are some question I would rather not have on the application that I can't get rid of such as "Do you have legal right to be in the US?" and "Have you or someone in your family member served in the military?" Those questions do not impact my screening criteria. I wish there was a document saving/sharing feature. When I set up a new lease it would be awesome if I could attach of digital copy of the signed rental contract that the resident can also ask.

Easy to learn how to use the software, long trainings not required. There is not a more simple way to post rental listings available on the internet. The outreach to the public is perfect for the rental market. With Rentler you can easily set up showings and screen applicants.

It is time consuming to list multiple properties at a single time. Beginning users of this software will need to adjust to the layout of how the rental listing should be posted.

Ease of use. I can change vital parts of listings in seconds. The picture selection and re-order tool is easier to use than most ILS's too.

I don't much like having to pick feature days. I wish it were automated, or I wish there was one screen for all listings.

It's an easy platform to utilize, they are updating and improving their systems all the time. Open to suggestions. Always available to answer any questions, you get a real live person who is attentive to your specific needs. I also like that they are flexible with their packaging, you can edit and change out your text and photos on as needed basis by yourself.

It's more of a classified ad than an internet listing, which isn't necessarily a negative but at the same time I would like my ad to be more interactive with the end user these days then just a photo scroll even though they have capability to host a video it would be great if their listings were a bit more tech savvy and floor plans could be 3D or interactive and I would like to see a better a tool for area listings, featured ads and specific drill down items requested by the end user to stick out better.

This offer is very user-friendly and brilliantly perceptive !

I really don’t have anything that I dislike about it.

Rentler is VERY easy to use. If I have any concerns at all, I can always chat with a customer service representative. They respond very quickly and help me feel comfortable it getting resolution to any and all concerns, even in the evenings. I appreciate their willingness to work with landlords so closely.

There is nothing negative for me as a landlord.

User friendly, great resource for the Utah Landlord!

No complaints, Rentler is a great product! :)

Amazingly works well for both small landlords. Fairly easy to work with, even with all the updates constantly improving!

Love the value, nothing to unlike about it.

I love the easy to use resident applications, payments and screening. They also have a great support team which has helped me with a few resident related issues over the last few years. I also like the payment history function for tracking history with each of my tenants payments.

It would be nice to have a resident ledger, everything that they offer currently is great so this would just be a new tool to add to their offering.

it is an all in one property management software. It allows me to manage my renters find renters and do payments all in one. Makes my life easy.

It was hard for me to figure out how the different parts such as lease, listings, applications all work together.

I only have two properties that I own and rent. I was tired of paying high property management fees and needed something to manage my properties. Rentler is very easy to use and intuitive for someone that isn't a full time landlord. I set up both my properties in minutes and then use their tools for everything from listing to collecting rent.

I would like to see an app for my phone.

Everything! They listen to their subscribers, and give us what we need! Customer Service is amazing.

Absolutely nothing! This tool is simple to use, and the comprehensive data provided has proven to help me be effective at doing my job!

Easy to use. I like how it keeps my property information and pictures so next time it's vacant I don't have to upload everything again.

When I copy/paste a description of a property I loose my formatting but it only takes a couple minutes to fix it.

It is a great marketing resource to my industry. It is very user friendly and the customer service is prompt and awesome!

I can no longer search by property name under the Filter function-

I like it because of the contract help. It has all the verbage and things I need to protect myself legally- Also, love the background and credit check that Rentler runs. It has saved me twice from renting from someone who swore up and down that they were "great tenants" and upon review of the report, said that they had been evicted not less than a year ago. Anytime I have a problem, (hardly happens) their customer service team is there to assist me.

The only complaint I've had is with the payment process. It holds my money from the tenants longer than I would like, but it's just my personal preference to get my money sooner.

The easiest answer is that they have thought of everything to make my job easier as a landlord. The software is intuitive, helpful and innovative. I appreciate that the Rentler team seeks to constantly improve their service and systems with consistent product enhancements. Plus, backing everything up is their supportive and responsive customer service team. They have coached me several times for things I have inquired about, plus topics/features that I might benefit from. I love it when they add something like, "you may want to leverage this new feature" or "have your tried that feature..."

Initially I found setting up some of the payment details to be a little confusing but I would blame that more on user inexperience. The staff walked me through a couple setups until I got the hang of it.

-Intuitive and easy to use -Simple setup and listing process -Integrated with KSL -Easily track applicants online -Makes collecting rental payments easy and hassle-free

-They should be integrated with more internet listing services for greater exposure to potential residents -***Need integrated lease forms*** -Add ability to track and manage maintenance requests

The customer support has been amazing. We use this system for advertising and also to collect rent through this system. Whenever we call for support they are there to help. Also, locally they use the KSL advertising system. We have received a good response in placing ads. Also, as we set up the payment system, we have had no issues, and our tenants love the system. I like the format of the software where you can customize each advertisement

We tend to get more local advertising traffic from this sight than national, but local traffic has met our needs.

I enjoy most of the features that the program offers, but I just wish that I could find a program to streamline all of my necessities.

I wish it could streamline my entire process of work along with giving me up to date statistics.

The software is very user friendly and makes updating ads super easy. Our rep, is absolutely wonderful and always extremely helpful and responsive with questions.

There isn't much I have found that I dislike about the software.

Its easy to use, super user friendly, texting option is great

There really isn't anything that we don't like about the software.

It's easy to navigate and update on a needed basis

I wish they had more templates so that you could save separate floorplans, and then you'd just have to click on the floorplan you want to advertise and it'd fill out the rest of the fields. Or same with the community info.

I like that I can load leases and it lets me know when they are coming up to expiring. I like that tenants can pay online and it shows up in my email when they have paid I like the fact that customer service listens to my ideas to make the program better and then they have the techs look at my ideas.

I did not like when tenants sent over a maintenance request that it did not show their apartment number....I told customer service this and they fixed it so it now does....

I love how intuitive the website is. The ability to receive maintenance requests via the software has given me peace of mind.

The ability to get the payment history for each individual tenant per property/room.