Reviewz - 2026 Pricing, Features, Reviews & Alternatives

Reviewz is a cloud-based Shopify app designed for direct-to-consumer e-commerce merchants of all sizes, from small stores processing under 250 orders per month to high-volume operations handling 2,500 or more. Installed via a one-click Shopify connection with no custom code or integration work required, Reviewz automates post-purchase review collection across WhatsApp, SMS, and email, then routes customers to the appropriate destination based on their satisfaction score.

At the core of Reviewz is an NPS-based pre-filtering mechanism: customers who express satisfaction are directed to public review platforms including Trustpilot, Google, and Judge.me, while dissatisfied customers are diverted to a private feedback form before any negative sentiment reaches public channels. Trustpilot auto-matching links collected reviews directly to corresponding orders. Automated invitation sequences with fallback channels and configurable reminders reduce manual follow-up, while custom branding on all outreach messages maintains brand consistency. A campaign performance dashboard tracks review rates, sentiment, and overall results. On Growth and Unlimited plans, AI-powered sentiment analysis surfaces product and operational issues from customer feedback, with basic AI analysis also available on the Starter plan. Post-review upsell automation converts positive review interactions into additional revenue opportunities.

Reviewz is trusted by 350+ Shopify stores and is particularly suited to direct-to-consumer brands focused on building and protecting their public reputation on Trustpilot and Google. Slack and Discord notifications keep teams informed of incoming feedback in real time, and the full setup is completed in under 10 minutes.